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Eclipse Travel Reviews 

1,069
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional travel agents provide exceptional planning, ensuring seamless itineraries, comfortable accommodations, and reliable airport transfers across various international destinations. Travelers often praise the knowledgeable local guides and the well-organized schedules that make complex multi-country journeys completely stress-free and enjoyable. Some reviewers were not happy with certain aspects of their trips, mentioning inconvenient early flight departures, language barriers with specific local guides, or unexpected difficulties during physically demanding excursions. A few consumers also noted that they desired clearer guidance for expensive bookings or experienced minor organizational missteps during their holiday.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, describing their trips as unforgettable and phenomenal... See more

Staff

Consumers find staff to be positive, highlighting their extensive knowledge, professionalism, and helpfulness... See more

Service

Clients share positive opinions on service, noting that everything runs smoothly from planning to departure.... See more

Location

Reviewers mention positive feedback about location, highlighting breathtaking destinations and a great range... See more

Booking process

Users describe positive interactions with the booking process, noting that it is straightforward and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

I was overwhelmed with the number of animals I saw. Eclipse Travel booked me on the Off the Beaten Track package in Tanzania, which was perfect for me. It exceeded my expectations. The quality of the... See more

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied

Rated 5 out of 5 stars

All transfers on time. Hotels very comfortable. Only issue we had was on an internal flight where no luggage was booked for the infant and his luggage cost us $400 to have checked. Otherwise tour went... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cultural Tours Provider
  4. Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,069)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

At every step along our journey we were…

At every step along our journey we were supported. There were no unexpected surprises, we alsways felt safe and the arrangements made for an efficient and enjoyable time. The knowledge and backup of Eclipse staff and their organisation of all our needs meant our time was happily spent enjoying the experience, not losing sleep over details.

June 2, 2025
Rated 5 out of 5 stars

Seamless and stress-free traveling

Seamless and stress-free traveling.
All the guides and drivers were warm, and accommodating. Safety was always prioritized. Even with unexpected schedule changes due to local issues, they were able to give us a good experience.

May 1, 2025
Rated 5 out of 5 stars

A great holiday

A great holiday, everything was excellent.
All arrangements made (itinerary, hotels, tours, transfers) were of a very high standard.

June 4, 2025
Rated 5 out of 5 stars

Our African Experience

From the day we left, to the day of our return from our African trip, this was an exceptional experience. Ours was a private tour to accommodate some mobility issues and the meticulous planning from Eclipse ensured that all of our needs were catered for without fuss. Our accommodation was more than comfortable and all of our pickups, transfers and internal flights plus our individual guides were excellent. We would highly recommend the services of Eclipse Travel, especially for their expertise in arranging African, Antarctic and South American trips, but really for any travel needs.

May 6, 2025
Rated 5 out of 5 stars

My bucket list trip come true!

My recent trip to South America which was organized by Meike from Eclipse Travel was excellent. I was originally going to travel with my husband, but it ended up that I was a solo 66 year old female traveler. I must admit to feeling nervous about this venture on my own but I was determined to go. I was not disappointed and have returned home with many treasured memories. Apart from visiting some fascinating countries the itinerary and standard of accommodation were excellent. There were numerous transfers and flights which all unfolded as scheduled and everything was remarkably well coordinated. I did the Hummingbird small group tour for the first 3 weeks, then spent another 2 weeks travelling alone incorporating the Amazon jungle and the Galapagos Islands. The only part of the trip I did not really enjoy was being alone in the old city of Quito due to feeling unsafe. However, I was able to organize a local guided walking tour as well as a taxi to take me out into the country areas and I returned safely each day to my hotel. The Galapagos Islands tour was at the end of my 5 week trip and the highlight (as Meike suggested it might be). The group tour was however excellent and our guide Adrian from Journey Latin America was outstanding.

March 31, 2025
Rated 5 out of 5 stars

Outstanding service

Matt and the team were excellent. We were well informed and taken care of throughout the entire booking process. Could not recommend more highly.

May 30, 2025
Rated 3 out of 5 stars

A Ten Day Galapagos Tour

I believe it could have been better if we spent more time exploring the islands and waterways rather than listening to the guide who was very good, but spent too long time telling us about where we were and the flora and fauna rather then letting us explore where we were for longer. The guide could have used the nights before the activities to tell us about the flora, fauna and geology of what we were doing the next day. That would have meant that we could have had more time to explore when we got to the land or to snorkel or swim.

May 29, 2025
Rated 5 out of 5 stars

Fabulous Six Weeks in South America!

This was our second trip with Eclipse Travel. A wonderful itinerary created for us. The ground operators employed by Eclipse were second to none! Everything went like clockwork. Majority of the accommodations were good and fit in with the level of comfort requested. Only one complaint and that was the date arranged for our tour of the Brazilian side of Iguazu Falls - Easter Sunday - not good! Enormous crowds and crush, which spoilt the day for us. This could easily have been avoided by our arranger holding off until the Monday, which was not a public holiday and therefore no crowds. Overall, a fabulous trip and highly recommend Eclipse.

March 28, 2025
Rated 5 out of 5 stars

Our adventure of the life time

We recently returned from an incredible trip to South America, including unforgettable stops at Machu Picchu and the Galápagos Islands. Everything was perfectly organised with the help of Eclipse Travel. From start to finish, they were an absolute pleasure to work with.
They were incredibly responsive to all our enquiries, promptly answering emails and making thoughtful suggestions along the way. They helped to customis original itinerary to suit our interests and needs, and took care of every detail, including booking all our flights, trains and transfers, Machu Picchu tickets and hotels which made the whole experience completely stress-free.
Thanks to their expert planning and support, everything ran smoothly and we could just focus on enjoying the journey. We highly recommend Eclipse Travel to anyone planning a South American adventure. The team made every part of the trip seamless and memorable.

May 13, 2025
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Reply from Eclipse Travel

Thank you so much for your wonderful review! We're thrilled to hear that your South American adventure, especially Machu Picchu and the Galapagos, was everything you hoped for. It was a pleasure helping you craft a personalised and stress-free journey, and we're so glad everything went smoothly. We truly appreciate your recommendation and look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

African Adventure

I recently returned from an incredible solo trip to Zimbabwe and Botswana. Being my fist time to Africa I was a bit apprehensive. Luke from Eclipse Travel was very friendly and helpful, and put together a fantastic itinerary inclusive of flights, accommodation, transfers, tours, safaris, National Park fees and most meals. The whole trip was stress free and seamless. The standard of accommodation, tours and local partners was excellent. I was looking for a boutique, uncrowded and memorable experience, and that is exactly what I got. Thank you, Luke and the Eclipse Travel team for curating a trip of a lifetime!

April 25, 2025
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Reply from Eclipse Travel

Thank you so much for your kind words, Supriya! We’re absolutely delighted to hear that your solo adventure through Zimbabwe and Botswana was everything you hoped for and more. Luke and the team loved putting together a seamless and memorable journey for you, and it’s wonderful to know that the boutique style and quality experiences truly hit the mark. We hope this is just the beginning of many more adventures to come!

Rated 5 out of 5 stars

Everything that was planned worked…

Everything that was planned worked seamlessly on our trip to Sacred Valley & Machu Picchu. Also flight arrangements and tour guides very informative and social

May 13, 2025
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Reply from Eclipse Travel

Thank you for your feedback Stuart! We’re delighted to hear that everything—from the Sacred Valley and Machu Picchu tours to the flight arrangements—went seamlessly. It’s wonderful to know our guides made your experience both informative and enjoyable.

We look forward to assisting with your next trip!

Rated 5 out of 5 stars

Extremely well organised 6 weeks holiday in Sth America.

Extremely well organised 6 weeks holiday to Sth America. We had booked many transfers, private and shared tours as well as 10 internal flights between 4 countries. The trip went exactly as planned, all transfers and tours turned up on time, everything went very smoothly. Many thanks to Blake who organised our whole holiday, thank you for your patience and expertise in always communicating with us about our bookings.

May 1, 2025
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Reply from Eclipse Travel

Thank you for your kind words Desley! We’re thrilled to hear your six-week South America holiday went smoothly and as planned. Blake will be happy to know his efforts and communication made a difference. It was a pleasure organising your trip, and we look forward to helping with your future travels!

Rated 5 out of 5 stars

South American Adventure

We booked our South American holiday through Eclipse Travel; the consultant was Daniel. The itinerary fitted perfectly for the places we wanted to visit and the dates we had chosen. From Santiago, Rio, Iguazu, Buenos Aires and Peru on multiple flights, everything worked seamlessly. Only one hitch due to a national strike in Argentina, Eclipse were able to reorganise flights and accommodation with a days' notice. Big shout out to all of tour guides and transfer operators as well. Would highly recommend to anyone considering travel to this spectacular continent.

April 2, 2025
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Reply from Eclipse Travel

Thank you for sharing your experience Mark! We’re delighted Daniel was able to create an itinerary that suited your travel plans perfectly. It’s great to hear everything went smoothly despite the unexpected strike, and we’re glad we could assist quickly with rearrangements. We appreciate your kind words for our guides and transfer partners, and thank you for recommending Eclipse Travel. We look forward to helping you with future adventures!

Rated 5 out of 5 stars

Peru and Ecuador

Blake constructed a once-in-a-lifetime trip to Peru and Ecuador taking in Macchu Picchu, Ecuadorian Napo River and the Galapogas Islands. Multiple flights and transfers were seemless and Blake's advice about the right GI boat and itinerary was fantastic. I highly recommend Eclipse and Blake in particular. He tolerated 4 of us negotiating different needs and interests and provided accurate and well informed advice. The planning and the assistance provided made a complex trip hassle free and allowed us to simply enjoy the experience. Thank you!

April 2, 2025
Unprompted review
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Reply from Eclipse Travel

thank you for your kind review Peta. We’re thrilled Blake could craft a trip that met everyone’s needs and made your Peru and Ecuador adventure seamless and enjoyable. It’s wonderful to hear his advice on the Galápagos and itinerary helped simplify such a complex trip. We really appreciate your recommendation and look forward to assisting you with future travels!

Rated 4 out of 5 stars

the company supplied my dream holiday…

the company supplied my dream holiday and booking was straight forward. The only problem I had was at the end of the holiday when the transfer at Auckland was not sufficiently long enough to allow my luggage to be transferred from one flight to the next so when I arrived at my final destination my luggage was still in Auckland.

April 21, 2025
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Reply from Eclipse Travel

Thank you Lynne, for sharing your experience. We’re delighted we could help create your dream holiday and that the booking process was straightforward. We’re sorry to hear about the luggage delay at Auckland, unfortunately we don't have any control over the airlines baggage handling and hope this did not overshadow your overall trip

Rated 5 out of 5 stars

Excellent Trip

Excellent Trip, Eclipse organised a custom South America itinerary for us so we could meet up with a cruise. All arrangements worked out perfectly, including some specific suggestions made by our consultant, including the bus trip over the Andes mountains.

April 18, 2025
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Reply from Eclipse Travel

Thank you so much for your kind words Stephen! We’re thrilled to hear that your custom South America itinerary worked out perfectly and that you enjoyed the Andes bus trip recommendation. It’s always our goal to tailor each trip to our clients’ unique needs and create seamless experiences. We look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

we got a fantastic antartica cruise…

we got a fantastic antartica cruise deal with eclipse travel, better than we could find anywhere else

April 1, 2025
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Reply from Eclipse Travel

Thanks so much for sharing your experience! We’re delighted you found such a fantastic Antarctica cruise deal with Eclipse Travel—getting great value is always a priority for us. We hope your trip was unforgettable, and we look forward to helping with your future adventures!

Rated 5 out of 5 stars

Best decision I made was to contact Eclipse

Antarctica has been on my bucket list forever. I thought I could do all the bookings myself, however I found navigating through the enormous amount of information and choices available made my head spin. I decided, after searching online, to contact Eclipse Travel and it was the best decision I could have made. Daniel was the best. He was professional yet friendly. Right from the initial contact, he listened to me and was very patient, and took the time to understand my travel preferences and needs. He gave me feedback and was very knowledgeable about Antarctica and provided excellent recommendations. His communications were prompt and detailed throughout the whole process of planning and booking the trip. All information was clear and all questions answered in a most efficient and courteous way. It was a major disappointment when I could not continue with my planned trip.
My dealings with Daniel and Eclipse were exceptional. I would not hesitate for a moment to recommend their services to anyone wishing to book their adventure. I certainly will, and hopefully in the not-too-distant future. Thank you Daniel for everything!

April 2, 2025
Unprompted review
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Reply from Eclipse Travel

hi Viviana, Thank you so much for your kind words and thoughtful review. We’re truly sorry that your planned trip couldn’t go ahead, but it means a lot to hear that Daniel and the Eclipse Travel team were able to support you so well throughout the process. Antarctica is indeed a magical destination, and when the time is right, we’ll be here to help make your dream trip a reality. Thanks again for recommending us — we look forward to assisting you on your next adventure!

Rated 5 out of 5 stars

Great company to book with …

Organisation of trip was amazing where nothing went wrong! There was always someone meeting you to go on a tour or to be picked up from airport , trains etc! Could not fault them!

April 15, 2025
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Reply from Eclipse Travel

Thank you for your fantastic review Vicki! We're so pleased to hear that everything ran smoothly and you always felt supported throughout your journey. Our team works hard to ensure every detail is covered, so it’s wonderful to know it made a difference. We truly appreciate your kind words and hope to help you plan another amazing adventure in the future!

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