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Eclipse Travel Reviews 

1,069
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional travel agents provide exceptional planning, ensuring seamless itineraries, comfortable accommodations, and reliable airport transfers across various international destinations. Travelers often praise the knowledgeable local guides and the well-organized schedules that make complex multi-country journeys completely stress-free and enjoyable. Some reviewers were not happy with certain aspects of their trips, mentioning inconvenient early flight departures, language barriers with specific local guides, or unexpected difficulties during physically demanding excursions. A few consumers also noted that they desired clearer guidance for expensive bookings or experienced minor organizational missteps during their holiday.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, describing their trips as unforgettable and phenomenal... See more

Staff

Consumers find staff to be positive, highlighting their extensive knowledge, professionalism, and helpfulness... See more

Service

Clients share positive opinions on service, noting that everything runs smoothly from planning to departure.... See more

Location

Reviewers mention positive feedback about location, highlighting breathtaking destinations and a great range... See more

Booking process

Users describe positive interactions with the booking process, noting that it is straightforward and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

I was overwhelmed with the number of animals I saw. Eclipse Travel booked me on the Off the Beaten Track package in Tanzania, which was perfect for me. It exceeded my expectations. The quality of the... See more

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied

Rated 5 out of 5 stars

All transfers on time. Hotels very comfortable. Only issue we had was on an internal flight where no luggage was booked for the infant and his luggage cost us $400 to have checked. Otherwise tour went... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cultural Tours Provider
  4. Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,069)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless Getaway organized by Eclipse

We have just returned from an incredible trip to South America visiting Argentina, Brazil, Chile and Peru. A huge thank you to Tim and the entire Eclipse Travels team for organizing such a fantastic journey. Every detail was handled flawlessly- from hotel and airport pick ups to all of our tours- everything was perfectly on time and exceeded our expectations. We highly recommend Eclipse Travels and will certainly be using them again in the future.
Mathew & Mini

August 3, 2025
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Reply from Eclipse Travel

Thank you Mathew & Mini! We’re thrilled to hear you had such an incredible South America trip and that everything ran so smoothly. We look forward to helping with your next adventure!

Rated 5 out of 5 stars

From my first inquiry to the end of my…

From my first inquiry to the end of my trip, I received excellent service from Lyndal my consultant at Eclipse Travel.

July 27, 2025
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Reply from Eclipse Travel

Thank you Joseph! We’re so pleased to hear Lyndal provided such excellent service throughout your trip.

Rated 5 out of 5 stars

crafted a magnificent African holiday…

crafted a magnificent African holiday for us, who had no idea about Africa. Which countries to visit, when, getting a good spread of experiences etc. we ended up doing a self drive in Namibia and their on ground agent provided first class support

July 2, 2025
Unprompted review
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Reply from Eclipse Travel

Thank you Peter! We’re so glad we could help craft such a memorable African adventure.

Rated 5 out of 5 stars

Excellent Communication

Communication with Eclipse was excellent. Our tour of Namibia which was provided by Sense of Africa exceeded our expectations.

July 20, 2025
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Reply from Eclipse Travel

Thanks Meredith – we're glad to hear both your booking and travel experience exceeded expectations!

Rated 5 out of 5 stars

we did the 20days South America tour

we did the 20days South America tour. Amazing experience with transport, local guides with knowledge of the areas. Very well organised from airport transfers to hotels and also giving us free time to explore ourselves.

June 5, 2025
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Reply from Eclipse Travel

We appreciate the lovely feedback, Savita!

Rated 5 out of 5 stars

AMAZING BUCKET LIST HOLIDAY PLANNED TO PERFECTION!

Matt and the team were noting short of amazing!
We had a tight schedule for our South African holiday and their thoughtful planning and flexibility enabled us to make memories that will last a lifetime.
Nothing was too much to ask and the responsiveness of the Eclipse team even when we were on the other side of the world, meant we were never left wondering and had confidence in every step of our itinerary.

July 8, 2025
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Reply from Eclipse Travel

Thanks so much for the kind words – we’re thrilled Matt and the team could help bring your South African holiday to life so seamlessly.

Rated 5 out of 5 stars

We absolutely loved our family holiday

We absolutely loved our family holiday. It was perfectly suited to our two little ones, very balanced with activities we could all enjoy.

Communication with Eclipse was excellent and they were great at responding to specific requests and altering the trip for us as things cane up.

Our guide in Cusco, Boris, was amazing. He made the trip for us. He was so friendly and helpful, and so patient with our kids, making sure they were included and that the pace suited them. I really can't recommend him more - he was incredible!

July 15, 2025
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Reply from Eclipse Travel

Thanks for the lovely feedback – we're so glad your family had such a great trip and that everything was tailored to suit your little ones. We’ll be sure to pass on your kind words about Boris; he’ll be thrilled to hear it!

Rated 5 out of 5 stars

Best customised trip

I did plan my trip to mexico and peru with eclipse travel..Lura we very helpful and help me to plan very good for my trip and the Tour service we had in peru and mexico was fabulous..It was a very great customised trip which I highly recommend to any one

July 9, 2025
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Reply from Eclipse Travel

Thanks so much for your review! We're delighted to hear you had such a great customised trip and that our local partners in Peru and Mexico made it so memorable.

Rated 5 out of 5 stars

Eclipse organised a lovely holiday for…

Eclipse organised a lovely holiday for us and were very receptive to our requests. We were very please with the local guides that you put us in touch with

July 15, 2025
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Reply from Eclipse Travel

Thank you for the kind words, Diana! We are glad to hear you had such a nice trip.

Rated 4 out of 5 stars

The complete tour was well organised in…

The complete tour was well organised in terms of hotel accommodation, guides, transport and itinerary. The road journeys were not too long and the laces visited were well sought out.
The Makutsi Safari Park was a good choice and provided an experience to remember.

June 26, 2025
Rated 5 out of 5 stars

My husband and I just got back from an…

My husband and I just got back from an amazing trip to Chile and Peru, all organized by Eclipse Travel, and I honestly couldn’t be happier with how everything turned out. The whole journey—from Santiago and Valparaíso to Lima, Cusco, the Sacred Valley, Machu Picchu, Lake Titicaca, Arequipa, and the Colca Canyon—was packed with unforgettable experiences.
Eclipse took care of everything: flights, hotels, private and shared tours, transport, private and shared guides, even travel insurance and help with our visas. We had only one little hiccup with a pick up, but otherwise it all ran super smoothly, and we never had to stress about logistics—just enjoy the trip.
Huge shoutout to Matt, our travel designer, who was awesome to work with. He really listened to what we wanted, answered endless questions and made sure every detail was covered. The organization, attention to detail, and overall quality of the tours were top-notch.
If you’re thinking about a special and unusual trip and want it done right, I totally recommend Eclipse Travel. I’d book with them again in a heartbeat

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Eclipse Travel were excellent in every…

Eclipse Travel were excellent in every way from planning, communication, guidance and information. I would highly recommend. Our trip was far more enjoyable knowing everything was taken care of. Thanks team Eclipse

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

South America itinerary

The suggested South America itinerary ideas were very good and the way the travel was connected also excellent. We had pick ups with English speaking drivers/guides who were excellent.
Whilst on holiday I feel sick and Eclipse were very good in arranging flight, hotel, pickup changes quickly which was greatly appreciated.
Eclipse E-data was also very good and easy to work with.
5 out 5 for them.

June 29, 2025
Rated 5 out of 5 stars

southern Africa

Hilary understood our needs and made a perfect trip for us. The team were helpful every step of the way abd lots of information was provided. Highly recommend.

June 19, 2025
Rated 5 out of 5 stars

South America at last

This trip was a long time coming. Started planning pre covid for 2021. We all know what happened. 4 years later and many variations we were on our way.
Everything worked very streamlined. Local operators were very attentive. Very pleased we went with the upgraded internal flights to Premium Economy ( as suggested).
All our questions before and during travel were answered in a timely manner.

May 2, 2025
Rated 4 out of 5 stars

My husband and I had a great trip to South America for the entire month of May 2025

My husband and I had a great trip in South America for 31 days in May 2025. We were able to visit many countries and see the varied landscape in each country and also had varied experiences.
Eclipse Travel deserves a five star rating and a big shout out to Meike, who was extremely helpful in planning the itinerary and great in communication especially regarding visa application process. The itinerary and various options of tours from Eclipse Travel are marvellous. We will happily refer friends and family to Eclipse Travel and will use Eclipse Travel for our future travel plans.
However, we will only give our experience a four star rating because there are experiences that affected the rating. The transfers and guides were mostly punctual, seamless in most places except in Macchu Picchu where more instructions should be given regarding the meeting.point of the guide when you alight from the train in Agua Calientes. There’s a massive crowd leaving and one can exit right or left. As a result we didn’t see the guide and had to make our own way to the hotel in the evening. Our other experience is a guide who woke up an hour later than his clients on the last day of Ulyuni tour and sitting in the very back seat of the Landcruiser for two days of unsealed roads and climbing in and out with the various stops can be trying especially for my husband.who is taller.
Despite these grievances, overall experience was great and it was an adventure that we would recommend .

June 14, 2025
Rated 5 out of 5 stars

Fantastic 1 month African safari adventure

Tiffany organised an incredible 1 month itinerary for our group of 6 friends across multiple countries and 5 game park stays. Everything went so smoothly, the accommodation was great and the wildlife viewings were mind blowing! This was our first visit to southern and eastern Africa and it exceeded all our expectations.

June 18, 2025

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