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Eclipse Travel Reviews 

1,069
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional travel agents provide exceptional planning, ensuring seamless itineraries, comfortable accommodations, and reliable airport transfers across various international destinations. Travelers often praise the knowledgeable local guides and the well-organized schedules that make complex multi-country journeys completely stress-free and enjoyable. Some reviewers were not happy with certain aspects of their trips, mentioning inconvenient early flight departures, language barriers with specific local guides, or unexpected difficulties during physically demanding excursions. A few consumers also noted that they desired clearer guidance for expensive bookings or experienced minor organizational missteps during their holiday.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, describing their trips as unforgettable and phenomenal... See more

Staff

Consumers find staff to be positive, highlighting their extensive knowledge, professionalism, and helpfulness... See more

Service

Clients share positive opinions on service, noting that everything runs smoothly from planning to departure.... See more

Location

Reviewers mention positive feedback about location, highlighting breathtaking destinations and a great range... See more

Booking process

Users describe positive interactions with the booking process, noting that it is straightforward and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

I was overwhelmed with the number of animals I saw. Eclipse Travel booked me on the Off the Beaten Track package in Tanzania, which was perfect for me. It exceeded my expectations. The quality of the... See more

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied

Rated 5 out of 5 stars

All transfers on time. Hotels very comfortable. Only issue we had was on an internal flight where no luggage was booked for the infant and his luggage cost us $400 to have checked. Otherwise tour went... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cultural Tours Provider
  4. Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,069)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t be happier

Couldn’t be happier with the service we got from Lyndal and the Eclipse Team. We had an amazing trip, their advice was invaluable and we can’t wait to book our next adventure with them.

October 30, 2025
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Reply from Eclipse Travel

Thanks Graham! Looking forward to helping you plan the next one.

Rated 5 out of 5 stars

Wonderful Guatemala

We had a wonderful time travelling through Guatemala. It was a trip of contrasts - from the splendour of Antigua, the bustle of Chichicastenago Market, the beauty of Lake Atitlan, the history of Tikal & Yaxha and so much more. Everything went as planned with terrific accommodation and knowledgeable guides. Thanks to Daniel who tailored the trip to meet our needs. It exceeded our expectations.

October 31, 2025
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Reply from Eclipse Travel

Thanks for the 5 star review Johan! So glad to hear your Guatemala trip exceeded your expectations.

Rated 5 out of 5 stars

Namibian Tour.

Namibian Tour.
Lyndal organised a tour to Namibia for my adult daughter and myself including booking the air fares. She was always helpful and professional resulting in a fantastic trip.

October 19, 2025
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Reply from Eclipse Travel

Thanks for your kind words, Helen. So glad you had a fantastic trip to Namibia!

Rated 5 out of 5 stars

From the initial contact to the holiday…

From the initial contact to the holiday to returning home Eclipse has been wonderful. The holiday was amazing, went off without a hitch and was the most amazing experience. I would highly recommend!

October 17, 2025
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Reply from Eclipse Travel

Thank you for the wonderful review and recommendation!

Rated 5 out of 5 stars

South America Experience

We booked a 30 day South America trip through Eclipse Travel. Such a wonderful experience!! Our guides were brilliant and gave us a great insight into the history and culture of each country we visited. Airport transfers ran smoothly and all hotel accommodation was perfect. We would not hesitate in booking another holiday through Eclipse Travel.

September 17, 2025
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Reply from Eclipse Travel

Thanks Robyn! We are delighted to hear you had such a wonderful South America trip and look forward to helping you with your next adventure.

Rated 5 out of 5 stars

“Fantastic South America Trip Thanks to Eclipse Travel”


We travelled to South America and used Eclipse Travel for all our private tours, transfers, hotels and more. Blake was amazing — everything he organised ran perfectly. Eclipse also provided a comprehensive itinerary with absolutely everything we needed for the trip, which made the whole experience smooth and stress-free.

The tour companies in each country were always on time, knowledgeable and friendly, and there was constant WhatsApp communication with a local land-based team in each destination, so we always felt supported.

We had a private guide and driver for all our arrangements, and from airport pick-ups to tours and even check-in when we left, everything was taken care of flawlessly.

Would highly recommend and definitely use Eclipse again, would give ten stars if I could.

We have traveled a lot and we know it’s hard to find a really good travel agent, Eclipse is by far the best we have used.

October 1, 2025
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Reply from Eclipse Travel

Thank you, Caron, for your amazing feedback! We’re delighted Blake’s planning and attention to detail made your South America trip flawless and stress-free. We hope to help you with another adventure soon!

Rated 5 out of 5 stars

Lyndal from Eclipse was absolutely…

Lyndal from Eclipse was absolutely incredible. Lyndal helped plan our 5 week adventure in Africa. She organised all the transfers, had great recommendations and was just so delightful to work with with. To be honest, we were a little high maintenance asking lots of questions and clarifying things while on holiday. Lyndal always responded super quick and made the trip so smooth.
This was literally the trip if a lifetime. I have so many memories that I will cherish for the rest of my life.
Thank you Lyndal for organising the most magical trip.
We are just so happy.
Lynda’s first hand knowledge of Africa was very comprehensive and we felt like she incorporated everything we wanted.
100 stars!!!

October 31, 2025
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Reply from Eclipse Travel

Thanks for your amazing feedback, which we were pleased to pass on to Lyndal! We’re so happy to hear your Africa adventure was the trip of a lifetime and that every detail came together perfectly.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Wonderful South American…

⭐️⭐️⭐️⭐️⭐️ Wonderful South American Adventure with Eclipse Travel

Our recent trip to South America with Eclipse Travel was an unforgettable experience. From start to finish, the team provided a customized itinerary that offered great value for money and perfectly matched our interests and travel goals.

We initially worked with Shae Aitken, who helped us design the trip, and later with Allison Botha, who took over to finalise the details. Both were wonderful agents – professional, friendly, and incredibly responsive throughout the planning process.

The Eclipse team as a whole was excellent in meeting our needs and corresponding promptly whenever we had questions or last-minute changes. As anyone who’s travelled through South America knows, the unexpected can always happen — and when it did, Eclipse’s local partners in each country were exceptional. They prioritised our safety and ensured our travels continued smoothly and on time as much as possible.

We’re so grateful for their support, attention to detail, and the care they put into making our adventure truly memorable. I wouldn’t hesitate to book another trip through Eclipse Travel in the future!

September 6, 2025
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Reply from Eclipse Travel

Thank you for sharing such detailed feedback Catherine! We’re delighted Shae and Allison provided such great knowledge and service. We look forward to helping with your next journey!

Rated 5 out of 5 stars

Excellent service, great experiences. Highly recommend.

This was a list minute trip due to another plan falling through. Lyndal was amazing - put together a great itinerary at short notice, incorporated some changes we asked for, and was super responsive at every stage, including instantly addressing a small oversight by their ground agent. Price was excellent, properties were well located and offered the balance of location, amenity and experiences we were after.

October 13, 2025
Rated 5 out of 5 stars

Do ir, do it, do it!

We have just returned from 4+ weeks in South America with some of the most amazing memories.
The support and guidance provided by Matt and Ally from the initial enquiry, to the planning of the trip was second to none.
All of the hotels were in prime locations, the guides were knowledgeable and friendly, and the whole trip was stress free which allowed us to fully immerse in the experience.
We will thoroughly recommend Eclipse Travel to all of our friends and family and will definitely be in touch if we decide another South American adventure is on the cards.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

They make it easy

They make it easy . Very helpful suggestions and great expertise. The tour guides they recommended were , friendly, knew all the best places to eat and had great tricks for skipping queues at tourist spots.

October 14, 2025
Rated 4 out of 5 stars

South America trip was spectacular

Our south America trip was spectacular. We traveled to Peru, Ecuador, Brazil & Argentina. Blake from Eclipse Travel did a great job with our itinerary. The guides were first rate, with the exception of our Galapagos guide & the Galaxy cruise boat. Both were substandard & would not recommend them. The Amazon, Galapagos, Iguassu falls, Machu Pichu really had that wow factor. This is the third trip Eclipse Travel has arranged for us & it won't be the last, we could not recommend them highly enough. Many thanks to Blake & the team at Eclipse Travel.

October 10, 2025
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Reply from Eclipse Travel

Thanks so much for your continued support, Martin! We're thrilled you had a spectacular trip and truly appreciate your feedback - we'll be sure to pass it on to Blake and the team.

Rated 5 out of 5 stars

Matt and Ally were great organising our…

Matt and Ally were great organising our trip to the Galapagos. Matt gave us options of the different boats and we chose The Monserrat. We had an exceptional guide in Javier and the trip was a dream come true. Thank you

October 9, 2025
Unprompted review
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Reply from Eclipse Travel

Thank you for your lovely review, Tracey! Glad to hear you had a wonderful time.

Rated 5 out of 5 stars

Absolutely fantastic Peruvian adventure

Lara designed a fantastic holiday in Peru for us. Everything went exactly as planned and we had an amazing time. The companies and hotels used by Eclipse were excellent, particularly the wonderful guides who were very knowledgeable and experienced as well as being genuinely lovely people to spend time with. We loved every minute and highly recommend Eclipse Travel.

September 16, 2025
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Reply from Eclipse Travel

Thanks Jo and Matt! We are delighted to hear you had an amazing time in Peru!

Rated 5 out of 5 stars

The tour was exceptional

The tour was exceptional. Accommodation, flight, transfers and the gorilla trek. Highly recommend booking with Eclipse Travel!

September 27, 2025
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Reply from Eclipse Travel

Thank you for your recommendation, and so glad you had a fantastic trip!

Rated 3 out of 5 stars

Amazing animals but exhausting and expensive

Our group of 5 friends (in our 60’s) had a great time but ultimately decided we were glad to get on the plane home and wouldn’t do it again. We had problems with luggage as our plane bookings went from Sydney to Arusha and we were staying in Johannesburg overnight - it took 1 1/2 hours to get our bags at the airport. Flights from Australia to Johannesburg need to be separate from flights within Africa. On another flight Precision Air left some bags behind as they had paying freight loaded instead. We weren’t advised they had done this and just stood waiting at carousel, eventually went to office and were advised our bags would arrive the next day. Stone town in Zanzibar was great- fantastic mix of architecture and cultures. The Royal resort in Zanzibar told us there was a problem with our room, sent us to another resort nearby. Lovely resort but rooms were considerably cheaper. Food was either poor or extremely slow. When we checked trip advisor saw this had happened before.
Whilst on safari in the Serengeti, visited a Maasai village. Our group was broken up, leaving one female alone with a male Maasai guide. We were whisked off before we realised what was going on. We felt pressure to buy trinkets and were hugely ripped off. We laughed about it at the time but felt it was poor. Had no real desire to visit the village anyway as we knew it was all for the tourists. We should have said we didn’t want to go.
We visited Victoria Falls - magnificent but our guide gave us some information but was clearly uninterested and walked briskly ahead of us.
Tipping info given by Eclipse was vastly underestimated. Virtually everyday there were more tips, sometimes 4 lots, more than we expected. This meant we needed more cash than expected. Over 3 weeks I think tips came to more than $1000 Aus. Don’t know if this is average or not. Definitely not what we expected.
Our safari driver/guide with Hakims tours was exceptional. Safe, considerate and extremely knowledgeable. We were in the 4x4 safari truck from 8:00 til 16:00 - 17:00 each day with about an hour picnic lunch. Great for animal viewing but very tiring. On safari the tent lodges were great experiences with excellent fresh food. The resorts with magnificent grounds had some meals which were quite poor quality.

September 1, 2025
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Reply from Eclipse Travel

Hi Helen,
Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the wildlife and had some standout moments, especially with your safari guide. We understand that combining multiple regions across Africa can make for a very ambitious itinerary, and while it offers incredible diversity, it can also come with logistical challenges. Your feedback on flights, tipping expectations, and accommodation experiences is very much appreciated and will help us refine how we prepare and support our travellers. We’re always looking to improve and hope we can offer a smoother experience next time.
Warm regards,
The Eclipse Travel Team

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and follow ups from Eclipse. My check in with my ticket went smoothly, I had requested specific seating and it was all done for me by my consultant Ally. I must say I will definitely recommend Eclipse to my friends and family.

October 9, 2025
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Reply from Eclipse Travel

Wonderful to hear, thank you Joan!

Rated 5 out of 5 stars

Peru Discovery

The itinerary was well planned and executed. The guides at all locations were very knowledgeable and helpful.

September 2, 2025
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Reply from Eclipse Travel

We are glad to hear you had a wonderful trip to Peru, thank you for taking the time to write a review!

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