Economy Seven Energy Reviews 

511
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Nadeem gave me full support. As I wasn't the named account holder (my wife is) he made a note of the information I gave and made the process easy through the chat. I am truly graeful as I hate doing t... See more

Company replied

Rated 5 out of 5 stars

Nadeem is an excellent ambassador for your company. My query on live chat was dealt with quickly, professionally and with great customer service. Many thanks. Account: E7E0075152

Company replied

Rated 5 out of 5 stars

Great customer service, Nadeem dealt with my query in a professional manner and made a grumpy customer a very happy one in the end.Account number: E7E0084381

Company replied

Rated 3 out of 5 stars

I didn't receive an email when I first emailed and I am still waiting for the Welcome Letter. I haven't switched fully yet, so cannot comment on the whole process. Registration wise is ok, but as a lo... See more

Company replied

Company details

  1. Electric Utility Company
  2. Energy Supplier

Information provided by various external sources

Paying too much for your energy? Switch to Eco 7 today. We will save you money. Please note: This company is not Economy Energy. That company is no longer operating and unfortunately, a number of ex-customers have reviewed this page mistakenly.


Contact info

4.0

Great

TrustScore 4 out of 5

511 reviews

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4.0

All reviews

(511)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to thank Justyna for…

I would like to thank Justyna for helping me to transfer to a cheaper tariff.she was efficient and informative and the chat was pleasant.

February 17, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear that Justyna was of great assistance to you!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Relieved to be back with eco 7 energy…

Relieved to be back with eco 7 energy after having been erroneously transfered to Together Energy against my wishes by lookaftermybills.com. Together Energy where a complete shambles and I have now unsubscribed from lookaftermybills.com just in case.
I have to congratulate eco7 customer services who have been very helpful and have set me up as though I had never left. Their new website is also a hugh improvement, the old one looked like it had been designed by a 5 year old.

February 16, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments & it's great to have you back as a customer!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 4 out of 5 stars

Good at the minute but ask again in 6…

Good at the minute but ask again in 6 months time.

February 10, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear that things are good at the moment!
We will send you an email in 6-12 months time asking to review our customer services to you.

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Straightforward switching so far so good

February 10, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Great customer service with friendly helpful staff.

I had some questions prior to sign up so I thought I would give them a call. Was pleasantly surprised how quickly my call was answered knowing how long it took my previous big six suppler to pick up my call.
The person I spoke to could not be more helpful gave me all the information I needed and even sent it over in an email to me to confirm everything.

I am looking forward to a hassle free service and great prices in the year to come

Thank you Eco7

February 10, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Quick and easy online application to…

Quick and easy online application to switch. So far all seems to be going well.

February 10, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Doing the right thing

Fast and easy to use. The most important thing was doing the right thing for the environment. Just also happens to be the most cost effective. Good service.

February 10, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 4 out of 5 stars

Easy switch

Easy switch, no problems

February 10, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 4* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

New supplier switch.

It could not be a easier process to switch to Eco7 energy. Looking forward to save some money on the energy in the next 12 months.

February 10, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Reviewing my Tariff

I contacted them via chat and was impressed that my questions were answered quickly and everything was resolved by an efficient and patient adviser.

February 8, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Economy Seven Energy,

Economy Seven Energy,

If you are looking for a supplier that has competitive prices, I vividly recommend ECO7 Energy.
Customer support are very helpful and friendly, all queries are clarified with no hassle.
To all those that are thinking about changing supplier, SWAP NOW TO ECO7 Energy.

;-))

February 4, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Best cost for energy just now

Best cost for energy just now, easy to switch

February 3, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Initial experience switching to Eco7energy has been excellent

Initial experience switching to Eco7energy has been smooth.
Their pricing looks good with their electricity promising to be 100% wind power! A bonus is no early redemption fees too.

The gas price is competitive, but with wholesale LNG prices dropping through the floor, hopefully we will see even more price drops soon!

February 3, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

The switch was a very easy and smooth…

The switch was a very easy and smooth process. I found a quote online (Citizens' advice website) using minimum information from current supplier then called Economy Seven. The customer service was excellent, I just had to provide my payment details and they took care of the rest. Excellent communication, smooth and efficient. I've saved almost half my expenditure on energy per annum!!!

February 3, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Top rated energy

I was referred by my friend who is with your sister company. When I tried to talk to them they recommended me economy Seven. to switch it was very easy. few simple steps and I was all done. Now the switching is in process. so far very pleased with the service.

I have calculated my bills and I think I will save me at leaset £20 per month.

February 3, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Just be dealing with Farha

Just be dealing with Farha. All clear and efficiently and pleasantly dealt with. Thank you Farha.

January 30, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear that Farha was of great assistance to you!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

I just had a chat with Farha

I just had a chat with Farha. Communication was excellent and got the job done quickly.

January 27, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear that Farha was of great assistance to you!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Easy to switch

It was easy to switch and the tariff is cheaper than my previous provider. So far, so good.

January 16, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

was looking to change my tariff it was…

was looking to change my tariff it was simple cheated with Justyna she did it with no problem at all in a few minuets very happy ....thanks for the great customer service

January 15, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear that Justyna was of great assistance to you!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

Rated 5 out of 5 stars

Switch process

Easy web site and competitive tariff

January 13, 2020
Unprompted review
Economy Seven Energy logo

Reply from Economy Seven Energy

Hello,

Many thanks for leaving us a 5* review.

We're happy to hear of your comments!

If you require any assistance or have any queries, please do contact us and one of our customer care agents will happily assist you with your query.

You are able to get in touch with us by viewing the information via our new website here - https://www.economyseven.co.uk/contact/

Kind Regards

Team E7E

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