Parcel was delivered exactly when it said. It was left over the gate in the garden as requested and not at another address somewhere. This is not the 1st time ive had a delivery from them + all have b... See more
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2nd time with this company and it’s no better, status says two failed delivery attempts because customer requested a different day. Neither of which is true . Customer service say I should expect it w... See more
Company replied
Driver was going to post package too the wrong address, the good thing is he called me , can they not see that the names of the street is on the wall and sign posts , also why do they not use Google... See more
Company replied
Absolutely scandalous service. This is already the second package they marked as “delivered” even though I never received anything. At this point I honestly don’t understand how this company is st... See more
Company replied
2.5
Poor
270K reviews
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2nd time with this company and it’s no…
2nd time with this company and it’s no better, status says two failed delivery attempts because customer requested a different day. Neither of which is true . Customer service say I should expect it within 72 hours but no date. I wouldn’t buy from a company who uses this courier service
May 9, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
We received the order with 5 days delay…
We received the order with 5 days delay from last day which promised for 6/5/2026!!
May 6, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Muito atenciosos e trabalhadores
Muito atenciosos e trabalhadores! Realmente foi a entrega com melhor comunicação que alguma vez tive?
May 10, 2026
Unprompted review
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
This is second interaction with this…
This is second interaction with this courier company and both went very well! The workers were very nice on the phone and both accepted pleasantly to come to the apartment door instead of insisting that I went to the entrance of the building. Thank you!
May 9, 2026
Unprompted review
Reply from ecoscooting.com
Nos alegra que nuestro servicio haya sido de su agrado.
Agradecemos su buena valoración.
Only pressed the 1 star because I…
Only pressed the 1 star because I couldn't leave a review otherwise!!!.
What a lying courier firm this is. They said I refused the first delivery,then on the second said the address was wrong. How can that be true if I refused to sign for the delivery previously?. Was it the invisible man ?. Total bullshit from a bullshit company. NEVER, Ever use this pile of crap of a courier company. Their customer service support is absolutely atrocious. They merely reply saying they only attempt two deliveries. Well they never attended as I have CCTV to prove they did not !!!. You can clearly read on the reviews that AI replies as it's exactly the same statement each time. A pile of shite company, who lie and do not deliver orders and are not interested in customers. Avoid them like the plague at all costs!!!!!!
May 7, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Courteous and efficient service
Courteous and efficient service.
Courteous Gentleman!
May 8, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Thieves!!!!
My husband and we waiting for two separate deliveries and received a notification that our packages have been delivered,but it wasn't!!! It's not with my neighbours, not in.my letter box! Outrageous! Thieves
May 7, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestro servicio de reparto. Para ayudarle a resolver su incidencia le ponemos a su disposición nuestros contactos de atención al cliente.
● Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en el título de email.
● Número telefónico: +34 912159369.
Equipo de Atención al Cliente de Ecoscooting.
... sin entrega/ no delivery.
They say its is delivered, It was NOT, it wasn't handed over at my address provided. Please find this delivery. I waited all day.
May 6, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Package returned.
The package did not arrive on the day expected. I later received a message saying that they had 'tried several times' to deliver it. This is a lie. I am at home all day and my desk is by an open door opposite the gate. They have now returned my parcel to the vendor and I have to ask for a refund. I live in the country and not all couriers deliver here, but I should have been told that at the start.
May 6, 2026
Unprompted review
Reply from ecoscooting.com
Estimado cliente,
Lamentamos que haya tenido una mala experiencia con nuestrto servicio de reparto. Para
ayudarle a resolver su incidencia le ponemos a su disposición rquestros contactos de atención a
cliente.
Correo electrónico: customersupport@ecoscooting.com Y por favor mencionar Trustpilot en
el título de email.
Número telefónico: +34 912159369.
Si lo prefiere, por favor, facilítenos su número de seguimientoe intentaremos ofrecerle una
mejor solución.
Equipo de Atención al Cliente de Ecoscooting.
Package not delivered and photo shows…
Package not delivered and photo shows the package with no surroundings to identify where it was
May 6, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
I had an extremely poor experience with…
I had an extremely poor experience with this courier company.
I was at home the entire day waiting for my parcel. To my surprise, I then received an email saying that the parcel had been delivered. This was clearly not true, as I had not received anything, and no delivery attempt was made.
I contacted the company to ask where my parcel was, but I was not given any clear answer or useful information. Since then, I have received no further update, leaving me with no idea where my parcel is or what is being done to resolve the issue.
This has been extremely inconvenient and frustrating. A courier company should be able to provide accurate delivery information and proper support when something goes wrong. Unfortunately, my experience has been very disappointing.
May 5, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
Friendly and always call before deliver
May 5, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
They LIE ABOUT BEING OUT FOR DELIVERY
They say our for delivery, never gets delivered. No one actually attempts delivery, nor do they try to call or anything. No warnings either. Then out of the blue they decide, again without warning, that they will return the package to sender. Because of their OWN FAILURE. And no solutions provided at all. Customer bears with all the costs. Incredible.
May 5, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
always late with deliveries
always late with deliveries. Parcels marked as out for delivery, but delivers only a week later. Avoid this company.
May 4, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
I’m still waiting for the previous…
I’m still waiting for the previous parcel to arrive,
May 4, 2026
Unprompted review
Reply from ecoscooting.com
Dear customer,
We regret that you had a negative experience with our delivery service. To help resolve your issue, please contact our customer support team.
● Email: customersupport@ecoscooting.com (Please include Trustpilot in the email subject line.)
● Phone: +34 912159369
Ecoscooting Customer Support Team
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