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ecoscooting.com Reviews 

292,281
•
TrustScore 2.5 out of 5

2.4

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Rated 4 out of 5 stars

Ok It would be nice if I get one email instead of many emails telling me it's on its way. Using tracking on Temu to see where my parcel is. Confusion about Escooting and man wthGLS on his teeshirt. S... See more

Company replied

Rated 2 out of 5 stars

Delivery finally received after 28 days and umpteem e-mails. Really not good enough, especially the emails stating attempted delivery but no one at home which was completely false as I had been at h... See more

Company replied

Rated 2 out of 5 stars

Several attempts to get in touch did not change the company’s policy. With several parcels on the route, one was delivered to me, another to a collection point, without my knowledge… And yet a... See more

Company replied

Rated 2 out of 5 stars

Order 296400000114551186 You have one courier delivery guy, who refuses to take the lift up and deliver to the front door. With this one I have to go out and look for him in the street. All the res... See more

Company replied

2.4

Poor

TrustScore 2.5 out of 5

292K reviews

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2.4

All reviews

(292,281)

63,227 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Efficient and formal. Great manwork. Politeness at it's BEST.

October 13, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

Terrible delivery service

Terrible delivery service. The courier threw my Temu package over the fence into my property without even ringing the doorbell or calling to check if someone could come out to collect it. The order arrived damaged as a result. This is completely unacceptable and shows a total lack of professionalism and care for customers’ parcels.

October 12, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

The package has not been delivered to…

The package has not been delivered to the recipient, not even at their home address

October 12, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 2 out of 5 stars

The item received does not work even…

The item received does not work even with new batereis that have been placed.
The delivery went well.

October 12, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 5 out of 5 stars

Today is a national holiday here in…

Today is a national holiday here in Spain and the package has been delivered as usual. The delivery guy very kind and friendly:-)

October 12, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

Hello I didn't receive my parcel while…

Hello I didn't receive my parcel while I received email that it was received?

October 12, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 5 out of 5 stars

Excellent friendly service from…

Excellent friendly service from delivery agent

October 12, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

I haven´t received this shipment

I haven´t received this shipment, this is a fraud.

October 10, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

No neighbour received it

I still dont know what packet that is because no neighbour here has received anything... so where is it?

October 10, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 5 out of 5 stars

The best service!

October 11, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.

Rated 5 out of 5 stars

Very friendly and professional delivery…

Very friendly and professional delivery driver. We really appreciated it.

October 11, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

Their delivery process is a mess…

Their delivery process is a complete disaster. They mark the package as out for delivery or delivered when it isn't. Their customer service is an AI that can't respond without making mistakes. I absolutely do not recommend this company.

October 11, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 4 out of 5 stars

Everything was horrible

The delivery was made to a good neighbour and finally i’ve got the item.

October 10, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

They claim they find my house..why do…

They claim they cannot find my house..why do people use this company

October 8, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

I just called the driver to ask about…

I just called the driver to ask about my belongings; he told me he had left them in the elevator. My wife had opened the door for him and was waiting right at the apartment entrance, yet he didn't come up—he told me he never goes up. Furthermore, he hadn't informed me at all that he had put the items in the elevator for me to collect. As a result, I still haven't received my things.

October 9, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 3 out of 5 stars

Driver Throws Packages

The Portuguese ecoscooting driver is very good at throwing packages over my wall, rather than ringing on my doorbell.

October 2, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

Good morning

Good morning: I have not received my purchase.
Thank you for your attention; I look forward to a prompt solution from you.

October 4, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

Rated 5 out of 5 stars

"Excellent work and presentation

"Excellent work and presentation! The item looks great, and the overall attention to detail was amazing. The service was top-notch, and the seller was very pleasant and attentive. Highly recommend!"

October 8, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.

Rated 5 out of 5 stars

Fast delivery service and good tracking.

September 9, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We hope you had a positive experience with our delivery service. Should you encounter any issues, please feel free to contact our customer support team:
● Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the email subject line).
● Phone number: +34 912159369.
Ecoscooting Customer Support Team.

Rated 1 out of 5 stars

NO recibi nada

I got a message saying my order was delivered, but I didn't receive anything. It says it was left at reception, but I live in an apartment and there is no reception area.

October 8, 2026
Unprompted review
ecoscooting.com logo

Reply from ecoscooting.com

Dear customer,
We are sorry to hear you had a poor experience with our delivery service. To help resolve this issue, please feel free to contact our customer support team:
Email: customersupport@ecoscooting.com (please mention "Trustpilot" in the subject line).
Phone number: +34 912159369.
Alternatively, please provide us with your tracking number, and we will do our best to offer a better solution.
Ecoscooting Customer Support Team.

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