edel-optics.gr Reviews 

461
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Apart from the obvious, the relatively low prices that is, this website is a decent eshop that makes browsing easier. They also had next day shipping, full tracking of the order and the ETA given... See more

Rated 5 out of 5 stars

The item ordered { a pair of TF sunglasses } was delivered as expected in respect of packaging and condition. UPS delivered the item on the next day after the order was placed. Very happy with the ove... See more

Rated 4 out of 5 stars

Excellent quality of product and service, with one exception: On the day of delivery UPS called and said that my address was missing, with some symbols in its place. Apprently when I entered it in Gr... See more

Rated 5 out of 5 stars

I ordered from your site a pair of sunglasses (Porsche design P8478 c, order number GR21-3183481). They were sent to me next day from the order by UPS Express and I received them to Athens in perfect... See more

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4.4

Excellent

TrustScore 4.5 out of 5

461 reviews

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4.4

All reviews

(461)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the second time I am purchasing…

This is the second time I am purchasing sunglasses from edel optics and I am again very satisfied. I received the item within 4 working days, the packaging was great, the price the cheapest on the market and the rayban glasses looked really nice. I am definitely buying from them again in the future.

August 6, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible after sales service

received my order today, the wrong pair of glasses came in the box of the right pair of glasses. I called their support centre, after a long waiting period I talked with one employee & she said I have to send photo evidence of the wrong item via email. She reassured me that I will get a document for the return the same day. I sent them a quite self explanatory email with photos and got no answer. Tried to call again their support centre but to no avail. Not sure what to do at this point. Terrible after sales service.

July 30, 2019
Unprompted review
edel-optics.gr logo

Reply from edel-optics.gr

Dear Customer,

we are sorry you received the wrong item. The entire amount was refunded to your paypal account, since we did not know, wether you wanted a replacement or a refund.

Best regards,

Edeloptics

Rated 4 out of 5 stars

I made the order from Greece

I made the order from Greece, for the first time in this shop came the glasses the day they said about (not ready) the glasses are authentic and new BUT NO CASE !!!! This is not right. But I will give an opportunity and I will buy it again because of the prices and many designs that exist!

July 26, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect

I was afraid to order as it was for the first time, but i did not regret. The sunglasses are brand new in perfect condition. They arrived 2 days earlier from the promised delivery date. Recommend.

July 20, 2019
Unprompted review
Rated 1 out of 5 stars

Used glasses send

Used glasses send, thanks for this good service , and until now. It received my money back

Euklidis Tsalopoulos
Kundennummer 100914650
Rechnungsnummer 2019143880

July 19, 2019
Unprompted review
edel-optics.gr logo

Reply from edel-optics.gr

Dear Customer,

we are sorry for the state in which the glasses arrived with you. Could you send us some pictures of the glasses so we can have a look at it ? We are sure we can find a solution together.

Best regards,

Edeloptics

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