edel-optics.gr Reviews 461

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Apart from the obvious, the relatively low prices that is, this website is a decent eshop that makes browsing easier. They also had next day shipping, full tracking of the order and the ETA given... See more

Rated 5 out of 5 stars

The item ordered { a pair of TF sunglasses } was delivered as expected in respect of packaging and condition. UPS delivered the item on the next day after the order was placed. Very happy with the ove... See more

Rated 4 out of 5 stars

Excellent quality of product and service, with one exception: On the day of delivery UPS called and said that my address was missing, with some symbols in its place. Apprently when I entered it in Gr... See more

Rated 5 out of 5 stars

I ordered from your site a pair of sunglasses (Porsche design P8478 c, order number GR21-3183481). They were sent to me next day from the order by UPS Express and I received them to Athens in perfect... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall an extremely positive experience

Overall an extremely positive experience.
It was very easy to search for the product, buy and receive it in very short time.
There was adequate information by email about the progress of my order and the product received in a very good packaging without any scratches.
Excellent!

July 9, 2021
Rated 5 out of 5 stars

My rating is a real five star this…

My rating is a real five star this time. Glasses were amazing 👍🏻 Previously were bad experiences because I received the wrong pair of glasses and customer service was impossible to reach. This time things were much better! Thank you 😊

June 30, 2021
Rated 1 out of 5 stars

Never Order a Product from EDEL OPTICS

I received two pair of glasses that I wanted to return the same week. The contact phone cannot be reached. There is no phone support and no clear description of how a product could be returned besides some info@ email.
The company does not follow EU legislation and does not regard EU customers’ rights.

June 9, 2021
Rated 3 out of 5 stars

Hello

Hello, the shipment of my order was immediate, but the product I received was not in the condition it should be as the case does not close, a cleaning cloth is not included and the frame of the glasses is crooked!
Best regards

May 30, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look