Apart from the obvious, the relatively low prices that is, this website is a decent eshop that makes browsing easier. They also had next day shipping, full tracking of the order and the ETA given... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The item ordered { a pair of TF sunglasses } was delivered as expected in respect of packaging and condition. UPS delivered the item on the next day after the order was placed. Very happy with the ove... See more
Excellent quality of product and service, with one exception: On the day of delivery UPS called and said that my address was missing, with some symbols in its place. Apprently when I entered it in Gr... See more
I ordered from your site a pair of sunglasses (Porsche design P8478 c, order number GR21-3183481). They were sent to me next day from the order by UPS Express and I received them to Athens in perfect... See more
Company details
Contact info
Nobistor 16, 22767, Hamburg, Germany
- info@edel-optics.gr
- www.edel-optics.gr
4.4
Excellent
461 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received the glasses with a scratch…
I received the glasses with a scratch on the left side. The package was not secured. I just wait them to contact me and send me a new pair.
July 20, 2021
Super fast shipping,original product as expected
Super fast shipping, very polite, product as expected!!!
July 16, 2021
Very satisfied by the provided service
July 12, 2021
Overall an extremely positive experience
Overall an extremely positive experience.
It was very easy to search for the product, buy and receive it in very short time.
There was adequate information by email about the progress of my order and the product received in a very good packaging without any scratches.
Excellent!
July 9, 2021
Item as described
Item as described, arrived well packaged and on time. I am satisfied will buy again
July 2, 2021
No one is answering the customer…
No one is answering the customer support and i want to return my order and i dont khow how to do it!! I dont want to loose my money!!
July 2, 2021
My rating is a real five star this…
My rating is a real five star this time. Glasses were amazing 👍🏻 Previously were bad experiences because I received the wrong pair of glasses and customer service was impossible to reach. This time things were much better! Thank you 😊
June 30, 2021
Product as expected
Product as expected. Arrival time as indicated. Excellent overall experience.
June 25, 2021
The sunglasses was peefect
The sunglasses was peefect. I am very satisfied with our cooperation. thank you very much.
June 16, 2021
Never Order a Product from EDEL OPTICS
I received two pair of glasses that I wanted to return the same week. The contact phone cannot be reached. There is no phone support and no clear description of how a product could be returned besides some info@ email.
The company does not follow EU legislation and does not regard EU customers’ rights.
June 9, 2021
Excellent service and quick delivery
Excellent service and quick delivery! I recomend it!
June 4, 2021
Hello
Hello, the shipment of my order was immediate, but the product I received was not in the condition it should be as the case does not close, a cleaning cloth is not included and the frame of the glasses is crooked!
Best regards
May 30, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.