Hamdon chair. Purchased the Hamdon from the Bolton store. Was served by Georgina who was absolutely fantastic. Talked me through all the chairs and options and made the buying experience a pleasure.... See more
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My husband and I were trying to buy a riser recliner chair for his father who has just come home from hospital. The assistant Georgina was extremely helpful in sorting us out and making sure that the... See more
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Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience! Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous... See more
Company replied
Looking to buy a power chair and a walker for my mum from the Bolton Store. Mum has poor mobility and she was very well accommodated for. Georgina showed empathy and understanding. She supported us in... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Newport Street 36, BL1 1NB, Bolton, England, United Kingdom
- 01204 800484
4.8
Excellent
47 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Hamdon chair
Hamdon chair.
Purchased the Hamdon from the Bolton store. Was served by Georgina who was absolutely fantastic. Talked me through all the chairs and options and made the buying experience a pleasure. If you want any type of mobility aid or reclining chair I can highly recommend you go and see Georgina in Bolton.
May 23, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your wonderful feedback. We’re delighted to hear that you’re enjoying your new Hamdon and that Georgina made your visit such a positive experience. She takes great pride in helping customers find exactly what they need, and your kind words will mean a lot to her. We truly appreciate your recommendation and look forward to welcoming you again in the future.
Warm regards,
Eden Mobility
Riser recliner chair…
My husband and I were trying to buy a riser recliner chair for his father who has just come home from hospital. The assistant Georgina was extremely helpful in sorting us out and making sure that the chair would be right for our needs. It was outstanding that the chair could be delivered in just a few days.
May 21, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing your experience with us. We’re delighted to hear that Georgina was able to support you and your husband during such an important purchase for his father. It’s wonderful to know she took the time to make sure the chair was exactly right for his needs.
We’re also very pleased that we could arrange delivery within just a few days — we understand how important comfort and support are, especially after coming home from hospital.
Warm regards,
Eden Mobility
Outstanding customer service
I recently had the pleasure of dealing with Georgina, the Manager at Eden Mobility in Bolton, and I cannot speak highly enough of her. From the moment I arrived, she made me feel completely welcome, listened carefully to my needs, and took the time to explain every option available in clear, simple terms.
Georgina is incredibly knowledgeable, professional, and genuinely caring — she went above and beyond to ensure I found exactly what was right for me, and she followed through on every promise to make sure everything ran smoothly. Her patience and kindness really stood out, and she turned what could have been a stressful process into a very positive experience.
It’s rare to receive such outstanding customer service these days, and Georgina is a real credit to Eden Mobility. If you’re looking for help or advice, I’d highly recommend speaking to her — you’ll be in the very best hands.
May 7, 2026
Unprompted review
Reply from Eden Mobility - Bolton
We really appreciate you taking the time to write such a detailed and heartfelt review. It’s wonderful to hear how Georgina’s knowledge, professionalism, and genuine care made your experience smooth and positive. Thank you for recommending her — feedback like this motivates our whole team.
Warm regards,
Eden Mobility
I was in the shop and wanted to…
I was in the shop and wanted to purchase a mobility scooter via mobility scheme the Georgina was so lovely and kind and she was very helpful to me I had a bad day on Tuesday Georgina was really helpful me to calm down seack sence the I really greatful time and chatting towards me
May 14, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your message. I was in the shop recently to purchase a mobility scooter through the mobility scheme, and I just wanted to say how lovely and kind Georgina was. I’d had a really bad day on Tuesday, but she was incredibly patient and helped me calm down and feel at ease.
Warm regards,
Eden Mobility
The service Georgina offers in Bolton…
The service Georgina offers in Bolton is amazing so welcoming and friendly. She showed me her wall full of photos from the coffee morning.
May 14, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this. We’re delighted to hear that Georgina in our Bolton store made you feel so welcome and supported. Her friendly approach and the way she connects with people is something we’re incredibly proud of.
It’s wonderful that she showed you the photo wall from the coffee morning — it’s a great reflection of the community spirit she helps create.
We truly appreciate your kind words.
Warm regards,
Eden Mobility
Great products and patient and understanding staff
Looking to buy a power chair and a walker for my mum from the Bolton Store. Mum has poor mobility and she was very well accommodated for. Georgina showed empathy and understanding. She supported us in ensuring the products were suitable for my mums needs. My mum was able to try out the different walkers and chairs and Georgina was extremely patient and so lovely with my mum. Great shop I will be recommending.
May 12, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing your experience with our Bolton store. We’re delighted to hear that you and your mum felt so well supported during your visit. Georgina’s empathy, patience, and understanding are qualities we value deeply, and it’s wonderful to know she helped ensure the power chair and walker options were truly suited to your mum’s needs.
We’re especially pleased that your mum was able to try different walkers and chairs comfortably — making sure every customer feels accommodated and confident in their choices is incredibly important to us.
Warm regards,
Eden Mobility
Excellent service
Went into the Bolton store today and met a very helpful lady called Georgina as I really didn’t know what scooter I was looking for. She was so understanding to my needs and the store was so clean and welcoming
May 13, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for taking the time to share your experience. We’re delighted to hear that your visit to our Bolton store was such a positive one. Georgina is truly dedicated to understanding each customer’s needs, and it’s wonderful to know she was able to guide you so helpfully while you explored different scooter options.
We’re also pleased that you found the store clean and welcoming — creating a comfortable environment is really important to us.
Warm regards,
Eden Mobility
Eden Bolton Experience
Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience!
Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous options, prices & availability of products.
We have chosen what we are thinking of buying, but her assistance was of great value.
When we haven’t chose made our choice, we will return to the Bolton branch.
Whatever you are doing at Bolton, keep it up, many places we have visited, always make us feel a little intimidated plus the layout & little homely touches make a difference, even down to the air fresheners.
Thank you for the experience.
May 8, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that your visit to our Bolton branch was such a refreshing experience. It’s fantastic to know that Georgina made you feel welcome, at ease, and fully informed while explaining the different options, prices, and product availability. Her support clearly made a real difference, and she’ll be thrilled to hear it.
We’re also really pleased that the store layout and homely touches helped you feel comfortable — even down to the air fresheners. Creating a relaxed, friendly environment is something we care deeply about, so your comments mean a lot.
We look forward to welcoming you back when you’re ready to make your final choice. Thank you again for the lovely review.
Warm regards,
Eden Mobility
Here is a warm and professional…
I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provided excellent customer service and was so knowledgeable while helping us choose the right mobility scooter, recliner chairs, and a toilet commode. Her kindness and patience made a stressful situation much better. Highly recommend! X
May 8, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this wonderful review. We’re delighted to hear how incredibly supportive Georgina at our Bolton branch has been. Knowing your mum has been struggling with disability issues, it means a great deal to us that Georgina was able to make the whole process easier, calmer, and more reassuring for you both.
Her knowledge and care in helping you choose the right mobility scooter, recliner chairs, and toilet commode clearly made a real difference. Her kindness, patience, and willingness to go above and beyond are exactly what we strive for, and she’ll be thrilled to know how much you appreciated her help.
Thank you again for your lovely recommendation — it truly means a lot.
Warm regards,
Eden Mobility
Very helpful and understand with help…
Very helpful and understand with help needed
Georgina
Thanks for all your help
May 8, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your kind words. It’s great to hear that Georgina was very helpful and understanding with the support you needed. Your appreciation means a lot, and we’re glad she could be there to assist you. Thanks again for all your kind feedback.
Warm regards,
Eden Mobility
Georgina is amazing
Georgina was wonderful today. Went in with my mum who really needs a mobility scooter and wow she knew her stuff. She was so nice to my mum whos suffering a lot at the moment. Thanks a lot
April 28, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this. We’re really glad to hear that Georgina took such great care of your mum and made the experience a positive one. We’ll make sure your lovely feedback reaches her. Wishing your mum all the best, and we’re here whenever you need us.
Warm regards,
Eden Mobility
Visited the bolton eden mobility store…
Visited the bolton eden mobility store this week and was greeted by a lady called Georgina who was very friendly and helpful. She gave some great advice on what aids would best suit my gran in her home to make life easier. Will definitely be back.
April 15, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for taking the time to visit our Bolton store and share your experience. We’re so pleased to hear that Georgina made you feel welcome and supported — her friendly approach and thoughtful advice really do make a difference.
It’s wonderful to know her suggestions will help make things easier for your gran at home. We truly appreciate your kind words and look forward to seeing you again in the future.
Warm regards,
Eden Mobility
Great service at Trustplilot Bolton store
Liz from the Bolton centre was very engaging and helpful.
I picked up a brochure for my mother who is struggling with her mobility.
We will be doing our research but would
definitely go back for further advice.
Regards Dave Moody
April 7, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely feedback. We’re really pleased to hear that Liz at our Bolton centre was able to make your visit helpful and welcoming. It’s great that you were able to pick up a brochure for your mother, and we hope it supports you as you explore the best options for her mobility needs.
If you have any questions as you continue your research, we’d be more than happy to help. We look forward to seeing you again whenever you’re ready for further advice.
Warm regards,
Eden Mobility
Georgina was welcoming and gave advice
Georgina was welcoming and gave advice
April 4, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your kind words. We’re delighted to hear that Georgina made you feel welcome and offered helpful advice. Your feedback means a lot to us.
Warm regards,
Eden Mobility
Went in Saturday with my sister & the…
Went in Saturday with my sister & the sale assistant was brilliant with us. Very helpful x
April 4, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for visiting on Saturday. We’re so glad to hear our sales assistant took great care of you and your sister. It’s wonderful to know you found the service helpful. We really appreciate your lovely feedback.
Warm regards,
Eden Mobility
Went in on Saturday day & the lady (I…
Went in on Saturday day & the lady (I think she was called Liz) was very helpful 😃
April 4, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for popping in on Saturday. We’re so pleased to hear that Liz was able to help you — she’ll be delighted to know her support made a positive impression. We really appreciate you taking the time to leave this lovely feedback.
Warm regards,
Eden Mobility
Brought my grandmother in on Wednesday…
Brought my grandmother in on Wednesday as we heard about a new manager at the Bolton store, and she was so warming and welcoming, she made us feel like family.
April 1, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this lovely feedback. We’re delighted to hear that your grandmother felt so welcomed during your visit to the Bolton store. Our new manager will be thrilled to know she made such a warm and family‑like impression. Creating a comfortable, friendly atmosphere is exactly what we aim for, and it’s wonderful to hear it made a difference to your visit.
We truly appreciate you taking the time to leave this review.
Warm regards,
Eden Mobility
Met the new manager Georgina
Met the new manager Georgina, very good service. Toni was very helpful. thank you girls
March 30, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely feedback. We’re delighted to hear you received great service from Georgina and Toni during your visit. They’ll be so pleased to know their helpful and friendly support made a positive impression.
Thank you again for taking the time to share your experience
Warm regards,
Eden Mobility
I come into eden at bolton nearly…
I come into eden at bolton nearly everyday,because the staff are so polite and kind, coffee morning on a Wednesday is awesome. Toni,Liz and georgina are my favorites. When you come to Eden you are treated like a human being not a disabled person. I would highly recommend going to Eden,especially on a Wednesday morning
March 30, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your wonderful review. It means a great deal to hear that you visit our Bolton Eden store so often and feel welcomed every time. We’re delighted that you find the team polite, kind, and supportive — and we know Toni, Liz, and Georgina will be thrilled to be your favourites.
We’re especially glad that our Wednesday coffee mornings make your visits even more enjoyable. Creating a space where everyone feels valued and treated with dignity is incredibly important to us, so your words truly resonate.
Thank you again for your recommendation — we look forward to seeing you on Wednesday.
Warm regards,
Eden Mobility
Friendly staff and very helpful
Friendly staff and very helpful.
Shop had a good variety of mobility items and lovely set out and clean
March 28, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback. We’re so pleased to hear that you found our staff friendly and helpful. It’s great to know you enjoyed the variety of mobility items we offer and that the shop layout and cleanliness made your visit comfortable. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Warm regards,
Eden Mobility
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