Sam Cooper was very helpful and polite made Us feel relaxed and explained how everything worked to make easier to understand how mobility walker worked top bloke
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Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience! Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous... See more
Company replied
Called in to Eden in Bolton to enquire about a foldable motorbility scooter for my husband. Liz has great knowledge. Liz listened to his nwith needs then showed us which was suitable for him. We will... See more
Company replied
I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provi... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Newport Street 36, BL1 1NB, Bolton, England, United Kingdom
- 01204 800484
4.8
Excellent
55 reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Went in Saturday with my sister & the…
Went in Saturday with my sister & the sale assistant was brilliant with us. Very helpful x
April 4, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for visiting on Saturday. We’re so glad to hear our sales assistant took great care of you and your sister. It’s wonderful to know you found the service helpful. We really appreciate your lovely feedback.
Warm regards,
Eden Mobility
Went in on Saturday day & the lady (I…
Went in on Saturday day & the lady (I think she was called Liz) was very helpful 😃
April 4, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for popping in on Saturday. We’re so pleased to hear that Liz was able to help you — she’ll be delighted to know her support made a positive impression. We really appreciate you taking the time to leave this lovely feedback.
Warm regards,
Eden Mobility
Brought my grandmother in on Wednesday…
Brought my grandmother in on Wednesday as we heard about a new manager at the Bolton store, and she was so warming and welcoming, she made us feel like family.
April 1, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this lovely feedback. We’re delighted to hear that your grandmother felt so welcomed during your visit to the Bolton store. Our new manager will be thrilled to know she made such a warm and family‑like impression. Creating a comfortable, friendly atmosphere is exactly what we aim for, and it’s wonderful to hear it made a difference to your visit.
We truly appreciate you taking the time to leave this review.
Warm regards,
Eden Mobility
Met the new manager Georgina
Met the new manager Georgina, very good service. Toni was very helpful. thank you girls
March 30, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely feedback. We’re delighted to hear you received great service from Georgina and Toni during your visit. They’ll be so pleased to know their helpful and friendly support made a positive impression.
Thank you again for taking the time to share your experience
Warm regards,
Eden Mobility
I come into eden at bolton nearly…
I come into eden at bolton nearly everyday,because the staff are so polite and kind, coffee morning on a Wednesday is awesome. Toni,Liz and georgina are my favorites. When you come to Eden you are treated like a human being not a disabled person. I would highly recommend going to Eden,especially on a Wednesday morning
March 30, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your wonderful review. It means a great deal to hear that you visit our Bolton Eden store so often and feel welcomed every time. We’re delighted that you find the team polite, kind, and supportive — and we know Toni, Liz, and Georgina will be thrilled to be your favourites.
We’re especially glad that our Wednesday coffee mornings make your visits even more enjoyable. Creating a space where everyone feels valued and treated with dignity is incredibly important to us, so your words truly resonate.
Thank you again for your recommendation — we look forward to seeing you on Wednesday.
Warm regards,
Eden Mobility
Friendly staff and very helpful
Friendly staff and very helpful.
Shop had a good variety of mobility items and lovely set out and clean
March 28, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback. We’re so pleased to hear that you found our staff friendly and helpful. It’s great to know you enjoyed the variety of mobility items we offer and that the shop layout and cleanliness made your visit comfortable. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Warm regards,
Eden Mobility
Brilliant experience lovely helpful…
Brilliant experience lovely helpful staff
March 21, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback! We’re so pleased to hear you had a brilliant experience and found our staff helpful. We really appreciate you taking the time to share your kind words.
Warm regards,
Eden Mobility
Great welcome into the store
Great welcome into the store. Store was clean and very well laid out
February 25, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback. We’re delighted to hear you received such a great welcome and found the store clean and well laid out. Creating a comfortable and inviting environment is really important to us, so it’s wonderful to know that this stood out during your visit
Warm regards,
Eden Mobility
Mark gave my mum great advice on a…
Mark gave my mum great advice on a stair lift, excellent service.
February 17, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback. We’re so pleased to hear that Mark was able to give your mum clear, helpful advice on choosing the right stairlift. Providing excellent service and support is something we take great pride in, and it’s wonderful to know he made such a positive impression.
We truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Eden mobility
Called in to the shop with my grandma to get some information on some products as she is needing more support. Liz and Mark were welcoming and really informative on which products may help her to keep her independence. We tried several different shops including millercare to get an idea, but will be returning to Eden mobility to buy what was recommended
January 31, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for taking the time to share your experience. It’s wonderful to hear that Liz and Mark made you and your grandma feel welcome and provided clear, helpful guidance on the products that could support her independence.
We’re really pleased you explored different options and still felt Eden Mobility offered the best advice. We look forward to welcoming you back when you’re ready to go ahead with the recommended products.
Your feedback means a lot.
Warm regards,
Eden Mobility
Mark and Liz at EDEN mobility Bolton…
Mark and Liz at EDEN mobility Bolton were very helpful when I called in to the shop to enquire about chairs for my dad. Dad and I called the next day to try chairs out. Mark again was knowledgeable and engaging. Dad was able to try the chairs for size and comfort. Dad choose a chair and we where glad the cost includes delivery. Thank you Mark and Liz
January 15, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely review. We’re delighted to hear that Mark and Liz were able to help you and your dad find the right chair. It’s great that your dad had the chance to try different options for comfort and fit, and we’re pleased he found one that suited him well.
We really appreciate you taking the time to share your experience, and we’re glad the included delivery added to the convenience.
Warm regards,
Eden Mobility
Come and visit..
What a great feeling of welcoming atmosphere and friendliness from Mark and Liz at Bolton branch. Very informative and helpful with products and the Wednesday Coffee morning from 9:30 am is well worth the visit just to meet other people. Everyone gets a friendly welcome a with a brew and biscuits. I can also say exactly the same for Andy at the Stockport branch and Lucie at the Oldham branch. I travel quite a lot throughout the North and call in on various locations. All Eden's have Coffee Morning's so meet some lovely people and call in for a brew an a natter.
January 14, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing such a lovely review. Mark and Liz will be delighted to know their friendliness and knowledge made such a positive impression. The Wednesday Coffee Morning has become a real highlight for many people, and it’s wonderful to hear you enjoyed the warm welcome, good company, and of course a brew and biscuits. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Amazing customer service
December 12, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your wonderful feedback! We’re thrilled to hear you experienced amazing customer service and we truly appreciate you taking the time to share it. We look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Eden Mobility - Bolton
Visited Eden Mobility to look at some options for home for my Mam following an extended stay in hospital following a bad fall. Liz and Mark offered some fantastic advice, products and equipment to make her return home easier and more comfortable. Would definitely recommend. Cannot thank them enough.
November 29, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for sharing your experience with us. We’re so pleased to hear that Liz and Mark were able to provide such helpful advice and recommend products to make your Mam’s return home more comfortable after her hospital stay. It means a lot to know their support made a difference, and we truly appreciate your recommendation. We’ll be sure to pass along your kind words to them.
Warm regards,
Eden Mobility
Great staff
Liz and mark was really helpful I have coming to coffee mornings for a while always have a good laugh
November 19, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely feedback! We’re delighted to hear that Liz and Mark have been helpful and that you enjoy coming along to the coffee mornings. It’s wonderful to know they bring a smile and a good laugh each time – that’s exactly the atmosphere we hope to create.
Warm regards,
Eden Mobility
Just came in here at the Bolton Branch…
Just came in here at the Bolton Branch and Mark and Lizz are lovely people and have offered me Coffee and biscuits which was very welcome as it’s freezing today
November 19, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback! We’re so pleased you had such a warm welcome at our Bolton branch. Mark and Liz will be delighted to know their kindness made your visit even more enjoyable – especially on such a chilly day. We’re glad the coffee and biscuits hit the spot!
Warm regards,
Eden Mobility
Mark was an absolute star helping me…
Mark was an absolute star helping me out as my scooter lost some charge bit i still had bits to do.
November 17, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for sharing your experience. We’re so pleased to hear that Mark was able to step in and help when your scooter lost some charge. It’s great to know his support made sure you could carry on with what you needed to do — we’ll be sure to pass on your kind words to him.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Bolton
Thank you so much for your feedback. Liz is a gem.
Warm regards,
Eden Mobility
Visited the Bolton store’ Liz was very…
Visited the Bolton store’ Liz was very helpful’ explaining everything and how everything works with my interest of a scooter. Also she was very caring about my needs. All in all a vey lovely lady and I had a good experience in store
October 25, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your kind words!
We're delighted to hear that Liz made your visit to the Bolton store such a positive experience. Her thoughtful approach and clear explanations really do make a difference, especially when exploring something as important as a scooter. We'll be sure to pass along your lovely feedback—she’ll be thrilled to know she made an impact! Looking forward to welcoming you again soon.
Warm regards,
Eden Mobility
Got good information about the scooters…
Got good information about the scooters Liz was very polite and keen to help on every way .will be using this store again
October 1, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your kind feedback!
We're thrilled to hear that Liz provided you with helpful information and made your experience so positive. Her polite and enthusiastic approach truly reflects the service we aim to deliver every day.
We're grateful for your support and look forward to welcoming you back to the store again soon. Thanks again!
Warm regards,
Eden Mobility
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