Sam was really helpful, kind and experienced with his service. I would recommend Sam and the store to anyone with mobility needs
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See what reviewers are saying
Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience! Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous... See more
Company replied
I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provi... See more
Company replied
Looking to buy a power chair and a walker for my mum from the Bolton Store. Mum has poor mobility and she was very well accommodated for. Georgina showed empathy and understanding. She supported us in... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Newport Street 36, BL1 1NB, Bolton, England, United Kingdom
- 01204 800484
4.8
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
Went into the Bolton store today and met a very helpful lady called Georgina as I really didn’t know what scooter I was looking for. She was so understanding to my needs and the store was so clean and welcoming
May 13, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for taking the time to share your experience. We’re delighted to hear that your visit to our Bolton store was such a positive one. Georgina is truly dedicated to understanding each customer’s needs, and it’s wonderful to know she was able to guide you so helpfully while you explored different scooter options.
We’re also pleased that you found the store clean and welcoming — creating a comfortable environment is really important to us.
Warm regards,
Eden Mobility
Eden Bolton Experience
Hi, visited the Eden Mobility Bolton branch yesterday…..what a refreshing experience!
Georgina was so helpful & welcoming, she made us both feel at ease, explaining & demonstrating the numerous options, prices & availability of products.
We have chosen what we are thinking of buying, but her assistance was of great value.
When we haven’t chose made our choice, we will return to the Bolton branch.
Whatever you are doing at Bolton, keep it up, many places we have visited, always make us feel a little intimidated plus the layout & little homely touches make a difference, even down to the air fresheners.
Thank you for the experience.
May 8, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that your visit to our Bolton branch was such a refreshing experience. It’s fantastic to know that Georgina made you feel welcome, at ease, and fully informed while explaining the different options, prices, and product availability. Her support clearly made a real difference, and she’ll be thrilled to hear it.
We’re also really pleased that the store layout and homely touches helped you feel comfortable — even down to the air fresheners. Creating a relaxed, friendly environment is something we care deeply about, so your comments mean a lot.
We look forward to welcoming you back when you’re ready to make your final choice. Thank you again for the lovely review.
Warm regards,
Eden Mobility
Here is a warm and professional…
I cannot thank Georgina at Eden Bolton enough for her incredible help. My mum has been struggling with disability issues, and Georgina went above and beyond to make everything easier for us. She provided excellent customer service and was so knowledgeable while helping us choose the right mobility scooter, recliner chairs, and a toilet commode. Her kindness and patience made a stressful situation much better. Highly recommend! X
May 8, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this wonderful review. We’re delighted to hear how incredibly supportive Georgina at our Bolton branch has been. Knowing your mum has been struggling with disability issues, it means a great deal to us that Georgina was able to make the whole process easier, calmer, and more reassuring for you both.
Her knowledge and care in helping you choose the right mobility scooter, recliner chairs, and toilet commode clearly made a real difference. Her kindness, patience, and willingness to go above and beyond are exactly what we strive for, and she’ll be thrilled to know how much you appreciated her help.
Thank you again for your lovely recommendation — it truly means a lot.
Warm regards,
Eden Mobility
Georgina is amazing
Georgina was wonderful today. Went in with my mum who really needs a mobility scooter and wow she knew her stuff. She was so nice to my mum whos suffering a lot at the moment. Thanks a lot
April 28, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this. We’re really glad to hear that Georgina took such great care of your mum and made the experience a positive one. We’ll make sure your lovely feedback reaches her. Wishing your mum all the best, and we’re here whenever you need us.
Warm regards,
Eden Mobility
Visited the bolton eden mobility store…
Visited the bolton eden mobility store this week and was greeted by a lady called Georgina who was very friendly and helpful. She gave some great advice on what aids would best suit my gran in her home to make life easier. Will definitely be back.
April 15, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for taking the time to visit our Bolton store and share your experience. We’re so pleased to hear that Georgina made you feel welcome and supported — her friendly approach and thoughtful advice really do make a difference.
It’s wonderful to know her suggestions will help make things easier for your gran at home. We truly appreciate your kind words and look forward to seeing you again in the future.
Warm regards,
Eden Mobility
Great service at Trustplilot Bolton store
Liz from the Bolton centre was very engaging and helpful.
I picked up a brochure for my mother who is struggling with her mobility.
We will be doing our research but would
definitely go back for further advice.
Regards Dave Moody
April 7, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely feedback. We’re really pleased to hear that Liz at our Bolton centre was able to make your visit helpful and welcoming. It’s great that you were able to pick up a brochure for your mother, and we hope it supports you as you explore the best options for her mobility needs.
If you have any questions as you continue your research, we’d be more than happy to help. We look forward to seeing you again whenever you’re ready for further advice.
Warm regards,
Eden Mobility
Went in Saturday with my sister & the…
Went in Saturday with my sister & the sale assistant was brilliant with us. Very helpful x
April 4, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for visiting on Saturday. We’re so glad to hear our sales assistant took great care of you and your sister. It’s wonderful to know you found the service helpful. We really appreciate your lovely feedback.
Warm regards,
Eden Mobility
Went in on Saturday day & the lady (I…
Went in on Saturday day & the lady (I think she was called Liz) was very helpful 😃
April 4, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for popping in on Saturday. We’re so pleased to hear that Liz was able to help you — she’ll be delighted to know her support made a positive impression. We really appreciate you taking the time to leave this lovely feedback.
Warm regards,
Eden Mobility
Brought my grandmother in on Wednesday…
Brought my grandmother in on Wednesday as we heard about a new manager at the Bolton store, and she was so warming and welcoming, she made us feel like family.
April 1, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing this lovely feedback. We’re delighted to hear that your grandmother felt so welcomed during your visit to the Bolton store. Our new manager will be thrilled to know she made such a warm and family‑like impression. Creating a comfortable, friendly atmosphere is exactly what we aim for, and it’s wonderful to hear it made a difference to your visit.
We truly appreciate you taking the time to leave this review.
Warm regards,
Eden Mobility
Met the new manager Georgina
Met the new manager Georgina, very good service. Toni was very helpful. thank you girls
March 30, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely feedback. We’re delighted to hear you received great service from Georgina and Toni during your visit. They’ll be so pleased to know their helpful and friendly support made a positive impression.
Thank you again for taking the time to share your experience
Warm regards,
Eden Mobility
I come into eden at bolton nearly…
I come into eden at bolton nearly everyday,because the staff are so polite and kind, coffee morning on a Wednesday is awesome. Toni,Liz and georgina are my favorites. When you come to Eden you are treated like a human being not a disabled person. I would highly recommend going to Eden,especially on a Wednesday morning
March 30, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your wonderful review. It means a great deal to hear that you visit our Bolton Eden store so often and feel welcomed every time. We’re delighted that you find the team polite, kind, and supportive — and we know Toni, Liz, and Georgina will be thrilled to be your favourites.
We’re especially glad that our Wednesday coffee mornings make your visits even more enjoyable. Creating a space where everyone feels valued and treated with dignity is incredibly important to us, so your words truly resonate.
Thank you again for your recommendation — we look forward to seeing you on Wednesday.
Warm regards,
Eden Mobility
Friendly staff and very helpful
Friendly staff and very helpful.
Shop had a good variety of mobility items and lovely set out and clean
March 28, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback. We’re so pleased to hear that you found our staff friendly and helpful. It’s great to know you enjoyed the variety of mobility items we offer and that the shop layout and cleanliness made your visit comfortable. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Warm regards,
Eden Mobility
Brilliant experience lovely helpful…
Brilliant experience lovely helpful staff
March 21, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback! We’re so pleased to hear you had a brilliant experience and found our staff helpful. We really appreciate you taking the time to share your kind words.
Warm regards,
Eden Mobility
Great welcome into the store
Great welcome into the store. Store was clean and very well laid out
February 25, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback. We’re delighted to hear you received such a great welcome and found the store clean and well laid out. Creating a comfortable and inviting environment is really important to us, so it’s wonderful to know that this stood out during your visit
Warm regards,
Eden Mobility
Mark gave my mum great advice on a…
Mark gave my mum great advice on a stair lift, excellent service.
February 17, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your lovely feedback. We’re so pleased to hear that Mark was able to give your mum clear, helpful advice on choosing the right stairlift. Providing excellent service and support is something we take great pride in, and it’s wonderful to know he made such a positive impression.
We truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Eden mobility
Called in to the shop with my grandma to get some information on some products as she is needing more support. Liz and Mark were welcoming and really informative on which products may help her to keep her independence. We tried several different shops including millercare to get an idea, but will be returning to Eden mobility to buy what was recommended
January 31, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for taking the time to share your experience. It’s wonderful to hear that Liz and Mark made you and your grandma feel welcome and provided clear, helpful guidance on the products that could support her independence.
We’re really pleased you explored different options and still felt Eden Mobility offered the best advice. We look forward to welcoming you back when you’re ready to go ahead with the recommended products.
Your feedback means a lot.
Warm regards,
Eden Mobility
Mark and Liz at EDEN mobility Bolton…
Mark and Liz at EDEN mobility Bolton were very helpful when I called in to the shop to enquire about chairs for my dad. Dad and I called the next day to try chairs out. Mark again was knowledgeable and engaging. Dad was able to try the chairs for size and comfort. Dad choose a chair and we where glad the cost includes delivery. Thank you Mark and Liz
January 15, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for your lovely review. We’re delighted to hear that Mark and Liz were able to help you and your dad find the right chair. It’s great that your dad had the chance to try different options for comfort and fit, and we’re pleased he found one that suited him well.
We really appreciate you taking the time to share your experience, and we’re glad the included delivery added to the convenience.
Warm regards,
Eden Mobility
Come and visit..
What a great feeling of welcoming atmosphere and friendliness from Mark and Liz at Bolton branch. Very informative and helpful with products and the Wednesday Coffee morning from 9:30 am is well worth the visit just to meet other people. Everyone gets a friendly welcome a with a brew and biscuits. I can also say exactly the same for Andy at the Stockport branch and Lucie at the Oldham branch. I travel quite a lot throughout the North and call in on various locations. All Eden's have Coffee Morning's so meet some lovely people and call in for a brew an a natter.
January 14, 2026
Unprompted review
Reply from Eden Mobility - Bolton
Thank you so much for sharing such a lovely review. Mark and Liz will be delighted to know their friendliness and knowledge made such a positive impression. The Wednesday Coffee Morning has become a real highlight for many people, and it’s wonderful to hear you enjoyed the warm welcome, good company, and of course a brew and biscuits. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Amazing customer service
December 12, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for your wonderful feedback! We’re thrilled to hear you experienced amazing customer service and we truly appreciate you taking the time to share it. We look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Eden Mobility - Bolton
Visited Eden Mobility to look at some options for home for my Mam following an extended stay in hospital following a bad fall. Liz and Mark offered some fantastic advice, products and equipment to make her return home easier and more comfortable. Would definitely recommend. Cannot thank them enough.
November 29, 2025
Unprompted review
Reply from Eden Mobility - Bolton
Thank you for sharing your experience with us. We’re so pleased to hear that Liz and Mark were able to provide such helpful advice and recommend products to make your Mam’s return home more comfortable after her hospital stay. It means a lot to know their support made a difference, and we truly appreciate your recommendation. We’ll be sure to pass along your kind words to them.
Warm regards,
Eden Mobility
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