Riley was very friendly, knowledgeable and helpful. He spent a lot of time with us, showing us a range of battery driven wheel chairs so that my wife could choose the most suitable for her particular... See more
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I would like to leave a five-star review for Riley at Eden Mobility Chesterfield.I recently visited the store to purchase a rise and recline chair for my 88-year-old mother, and Riley provided truly e... See more
Company replied
Visited Chesterfield branch with my parents to encourage my sceptical father to buy a wheelchair. Riley could not have been more helpful, quickly recognising and understanding dad’s issues and concern... See more
Company replied
This is my second Scooter from Eden Mobility, Chesterfield. Sophie Mosley who served me for both Scooters was friendly, helpful and really knowledgeable on Scooters, so far I’m really pleased with my... See more
Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Low Pavement 59, S40 1PB, Chesterfield, England, United Kingdom
- 01246 387 019
4.8
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Top supplier of mobility equipment Chesterfield
I would like to leave a five-star review for Riley at Eden Mobility Chesterfield.I recently visited the store to purchase a rise and recline chair for my 88-year-old mother, and Riley provided truly excellent customer service. From the moment we walked in, they welcomed us with genuine warmth and immediately put my mother at ease.Riley was incredibly patient, kind, and respectful throughout the entire process. They took the time to listen to my mother's specific needs, carefully explaining how different chairs worked without ever making us feel rushed or pressured. Riley's extensive product knowledge helped us find the absolute perfect chair to ensure my mother's comfort and independence.It is rare to find such compassionate and professional service. Riley is a fantastic asset to Eden Mobility, and we are incredibly grateful for all their help. I highly recommend visiting this store and asking for Riley if you want top-tier customer care
June 19, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for taking the time to leave us a Trustpilot review. Your feedback really means a lot to us, and we truly appreciate your support. We’re delighted to hear about your experience and look forward to serving you again in the future.
Warm regards,
Eden Mobility
Thank you.
Riley was very friendly, knowledgeable and helpful. He spent a lot of time with us, showing us a range of battery driven wheel chairs so that my wife could choose the most suitable for her particular needs.
June 12, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Riley was very friendly, knowledgeable and helpful. He spent a lot of time with us, showing us a range of battery driven wheel chairs so that my wife could choose the most suitable for her particular needs.
Warm regards,
Eden Mobility
Riley was extremely helpful
Riley was extremely helpful. He took time to understand exactly what we were looking for and then made great recommendations. He was extremely patient and took the time to ensure that my Mum was comfortable with all aspects of the electric wheelchair that we selected.
May 1, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your experience. We’re delighted to hear how helpful Riley was. He took the time to understand exactly what you needed and made thoughtful recommendations, and it’s wonderful to know he ensured your mum felt completely comfortable with her new electric wheelchair. We truly appreciate your feedback.
Warm regards,
Eden Mobility
Very helpful staff
Very helpful staff. Gave me all the information I required and let me see if I could manage to get motorised chair into my car which I could. Again they were very pleasent and helpful.
April 27, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your lovely feedback. We’re really pleased to hear that our team were able to give you all the information you needed and help you check that the motorised chair would fit comfortably in your car. It’s great to know you felt supported throughout your visit. We truly appreciate your kind words.
Warm regards,
Eden Mobility
When I went to buy a mobility scooter…
When I went to buy a mobility scooter from EDEN Mobility I couldn’t believe how helpful Riley was at your Chesterfield branch .he even let me swap a scooter i had
bought the day previously for an ultra lightweight one and my wife can easily put it in the boot of my car thanks to Riley my number salesman.
April 16, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your experience. We’re delighted to hear how helpful Riley was during your visit to our Chesterfield branch. It’s wonderful that he was able to support you in finding the ultra‑lightweight scooter and even arrange the swap from your previous purchase. Knowing that your wife can now easily lift it into the boot makes it even better. We’ll be sure to pass on your kind words — they’ll mean a lot to him.
Warm regards,
Eden Mobility
I went to the Eden shop at Chapeltown…
I went to the Eden shop at Chapeltown uk to buy a mobility scooter .Good collection of scooters New and Reconditioned and reasonable prices. Was greeted by a lovely young man called Riley who was very helpful and went beyond himself .I bought a scooter and love it. Would recommend this shop and the helpful young man .
April 13, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your experience at our Chapeltown store. We’re delighted to hear that you found a great selection of scooters at reasonable prices, and even more pleased that Riley made such a positive impression.
His helpfulness and willingness to go above and beyond are exactly what we aim for, and it’s wonderful to know he supported you so well throughout your visit.
We’re thrilled that you love your new scooter, and your recommendation means a great deal. Thank you again for taking the time to leave such a lovely review.
Warm regards,
Eden Mobility
Riley was amazing nothing too much…
Riley was amazing nothing too much trouble for him very knowledgeable and friendly.will recommend for sure.
March 31, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your wonderful feedback. We’re delighted to hear that Riley took such great care of you. His friendly manner, knowledge, and willingness to go the extra mile are exactly what we aim for, and he’ll be thrilled to know he made such a positive impression.
We truly appreciate your recommendation and look forward to welcoming you again.
Warm regards,
Eden Mobility
Excellent service
Visited Chesterfield branch with my parents to encourage my sceptical father to buy a wheelchair. Riley could not have been more helpful, quickly recognising and understanding dad’s issues and concerns. He was very patient and kind and successful! A wheelchair was purchased. Hopefully he’s contributed to my parents being able to get out and about. Couldn’t recommend Riley or Eden more.
March 12, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing this wonderful feedback. We’re so pleased to hear that your visit to the Chesterfield branch went so well. Riley will be delighted to know he helped your father feel comfortable, understood and supported — his patience and kindness are exactly what we aim for.
It’s fantastic that you found the right wheelchair and that it will help your parents enjoy getting out and about more. Your recommendation means a great deal to us. Thank you for choosing Eden and for recognising Riley’s great work.
Warm regards,
Eden Mobility
Fold up mobility scooter
Just purchased a mobility scooter from Eden Mobility at the Glass Yard Sheffield Road Chesterfield. A big thank you to Riley for all his assistance in helping me choose the right one for my needs. Very knowledgeable and absolutely nothing too much trouble and was able to answer the endless questions that I asked him. First class service and wouldn't hesitate to use this company again. Thank you.
March 10, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for sharing your experience. We’re delighted to hear that your visit to Eden Mobility at the Glass Yard was such a positive one. Riley will be thrilled to know his knowledge, patience, and willingness to answer every question made such a difference in helping you choose the right scooter.
It’s wonderful that you felt fully supported throughout the process, and knowing you’d happily return means a great deal. Enjoy your new mobility scooter, and thank you again for your kind words and trust in us.
Warm regards,
Eden Mobility
Thank you Riley. Very polite friendly and knowledgable
Very polite friendly and knowledgable. Definitely not condescending and was very patient and understanding.
Thank you Riley
March 2, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your lovely feedback. Riley will be delighted to hear your kind words. We’re glad you felt supported and never rushed — patience and understanding are exactly what we aim to provide. We truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Lisa helped my grandad purchase his…
Lisa helped my grandad purchase his first scooter. She was friendly, thorough, made no attempt to pressure him into a sale but supported him in every way to make the sale. She went out of her way to demonstrate everything and was able to save him a great deal of money on his purchase also. If you are looking to purchase a scooter definitely go and see her at the chesterfield store.
February 10, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for sharing this lovely feedback. We’re delighted to hear that Lisa was able to support your grandad through his first scooter purchase. Her friendly, thorough approach and her commitment to making sure customers feel confident — never pressured — is exactly what we aim for. It’s wonderful to know she could guide him through everything and help him find a great deal too. We really appreciate your recommendation and look forward to welcoming you again at our Chesterfield store.
Warm regards,
Eden Mobility
Lisa was very helpful
Lisa was very helpful, polite n welcoming
Wanted a scooter, helped us decide which would be best, card machine wasn't working, she sorted that issue and was so apologetic about it
January 16, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing such lovely feedback. We’re delighted to hear that Lisa made you feel welcome and supported while helping you choose the right scooter. We appreciate your patience with the card machine issue, and we’re glad she was able to resolve it quickly for you. Your kind words mean a great deal to the team.
Warm regards,
Eden Mobility
Helpful and polite
The members of staff were really helpful and nothing was too much trouble. I was helped to choose my product and staff member was always polite throughout
January 16, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your experience. It’s great to hear that our team were so helpful and made sure nothing was too much trouble. We’re delighted you felt supported while choosing your product, and it’s wonderful to know the service remained polite and attentive throughout.
Warm regards,
Eden Mobility
Assistant was very helpful
Customer service Lisa was very helpful explained everything I needed to know regarding a wheel chair
January 5, 2026
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your experience. It’s wonderful to hear that Lisa was so helpful and took the time to explain everything you needed to know about the wheelchair. We’re glad she made the process clear and supportive. Your feedback means a lot.
Warm regards,
Eden Mobility
Amazing sophia
I was served by sophia in the chesterfield branch and she was really good, kind helpful and very friendly. She was knowledgeable about all the canes and sticks. Their differant bases and grips. I felt at ease which is a big thing for me in a shop as I have anxiety, but sophia really made me feel calm, massive thank-you .
December 3, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for sharing your lovely feedback. We’re delighted to hear that Sophia made you feel comfortable and supported during your visit to our Chesterfield branch. Her kindness, knowledge and friendly approach are exactly what we strive for, and it’s wonderful to know she helped put you at ease. We’ll make sure she receives your kind words — they’ll mean a great deal to her.
Warm regards,
Eden Mobility
The adviser was excellent
The adviser, Lisa Walker, was excellent: wholly friendly, knowledgeable, effective, very lovely and a consummate professional. At no point did I feel pressured into buying, so much so that I was most comfortable in her company and bought not one but two. I would not have done this had she not behaved in the gentle manner that she did. She is a credit to Eden.
December 23, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that Lisa provided an experience that was friendly, knowledgeable, and completely pressure‑free. It’s wonderful to know you felt so comfortable in her care and that her gentle, professional approach made such a positive difference.
We’ll be sure to pass along your kind words — she truly is a credit to Eden, and feedback like yours means a great deal to our team.
Warm regards,
Eden Mobility
Visited on 23rd December to arrange a…
Visited on 23rd December to arrange a chair as soon as possible and Lisa from the Chesterfield branch was very helpful in going through options to choose chair and then put me in touch with John Bolton from head office, who managed to sort a quick turnaround for delivery. Very helpful service
December 24, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your feedback. We’re really pleased to hear that your visit on 23rd December went smoothly and that Lisa at our Chesterfield branch was able to guide you through the chair options. It’s great to know John Bolton at head office could then arrange a quick turnaround for delivery.
We truly appreciate your kind words and are delighted you received such helpful service.
Warm regards,
Eden Mobility
I'm very happy with Eden mobility I've…
I'm very happy with Eden mobility I've got a road master shop rider which is paid through my mobility and the customer service has been very polite with me I've got a engineer calling to fix front of my scooter on the 13th January 2026 also wishing all a merry Christmas and a happy new year Marcus Antonio
December 23, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for sharing your feedback, Marcus. We’re delighted to hear how happy you are with your Road Master Shoprider and that our team has treated you politely throughout your experience. It’s great to know your engineer visit is already arranged for 13th January 2026 — we hope the repair goes smoothly and gets you back to full confidence on your scooter.
Wishing you a very Merry Christmas and a Happy New Year from all of us. We truly appreciate your kind words and your continued trust in Eden Mobility.
Warm regards,
Eden Mobility
Very helpfull sales edan mobility s assistant Sophia…
Very helpfull sales assistant Sophia met at chesterfield branch today she filling in from derby branch big thankyou
December 19, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your lovely feedback. We’re delighted to hear that Sophia was so helpful during your visit to our Chesterfield branch. She was filling in from Derby, so your kind words will mean a lot to her. We really appreciate you taking the time to share your thanks.
Warm regards,
Eden Mobility
Great service
Excellent service got just what I needed and there was plenty of things too choose from
December 11, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your feedback! We’re so pleased to hear you received excellent service and found exactly what you needed. It’s great to know you enjoyed the wide range of options available, and we look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
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