In the past i got my scooter from careco but i have called in at chesterfield and Riley was very friendly and knowledgable so i decided to buy my scooter from there..
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Eden mobility was very helpful and polite. They helped me in choosing my mobility scooter and the aftercare was very good also.
Company replied
This is my second Scooter from Eden Mobility, Chesterfield. Sophie Mosley who served me for both Scooters was friendly, helpful and really knowledgeable on Scooters, so far I’m really pleased with my... See more
Visited Chesterfield branch with my parents to encourage my sceptical father to buy a wheelchair. Riley could not have been more helpful, quickly recognising and understanding dad’s issues and concern... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Low Pavement 59, S40 1PB, Chesterfield, England, United Kingdom
- 01246 387 019
4.8
Excellent
43 reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Very helpfull sales edan mobility s assistant Sophia…
Very helpfull sales assistant Sophia met at chesterfield branch today she filling in from derby branch big thankyou
December 19, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your lovely feedback. We’re delighted to hear that Sophia was so helpful during your visit to our Chesterfield branch. She was filling in from Derby, so your kind words will mean a lot to her. We really appreciate you taking the time to share your thanks.
Warm regards,
Eden Mobility
Great service
Excellent service got just what I needed and there was plenty of things too choose from
December 11, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your feedback! We’re so pleased to hear you received excellent service and found exactly what you needed. It’s great to know you enjoyed the wide range of options available, and we look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Extremely friendly
Lisa and Sophia were extremely friendly, knowledgeable and helpful. We tried the range of chairs and they worked with us to find the best fit for my father-in-law.
December 5, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing such wonderful feedback! We’re so pleased to hear that Lisa and Sophia were friendly, knowledgeable, and helpful in guiding you through the range of chairs. It’s great to know they could assist in finding the perfect fit for your father-in-law. We truly appreciate your kind words and look forward to welcoming you again.
Warm regards,
Eden Mobility
The first time in Eden mobility shop in…
The first time in Eden mobility shop in Chesterfield we were served by Lisa & Sophia & even though the purchase was small the service we received was excellent, very polite & friendly.
We will definitely return when needing more disability items.
Excellent service
November 27, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your experience at our Chesterfield branch. We’re delighted to hear that Lisa and Sophia provided such excellent service, making you feel welcome and supported even with a small purchase. Their politeness and friendliness truly reflect the values we strive for, and it’s wonderful to know you’ll be returning when you need more items. We’ll be sure to pass along your kind words to them.
Warm regards,
Eden Mobility
First time shopping there.
I recently visited Eden Mobility in Chesterfield for the 1st time on behalf of my Mum. The lady was called Lisa who served me and was very helpful and friendly. She even got me £10 off my 1st purchase, which my Mum was extremely grateful for. I will definitely shop there again.
November 12, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your lovely feedback! We’re delighted to hear Lisa made your first visit such a positive experience and that she was able to help with a discount for your Mum. We’re so pleased you found the service helpful and friendly, and we look forward to welcoming you back again soon!
Warm regards,
Eden Mobility
Sophia
Went in with my auntie, very helpful and lovely! Great personality and very down to earth!
November 20, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your kind words! We’re delighted to hear you and your auntie had such a positive experience. It’s wonderful to know our team’s helpfulness and down-to-earth personality made your visit enjoyable.
Warm regards,
Eden Mobility
Mobility scooter
I went into the shop in chesterfield. The lady there was Lisa .. I told her what I wanted . She asked me a few questions.she then showed me a scooter which suited my needs. I can’t praise her enough for the help and care she gave me
November 11, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for sharing your experience! We're so pleased Lisa was able to understand your needs and guide you to the perfect scooter. Your kind words about her care and support mean a lot, and we’ll be sure to pass on your praise.
Warm regards,
Eden Mobility
Carol was great
Carol was great. Friendly and sincere . Would highly recommend visiting her in the Sheffield branch where she normally works
October 6, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you so much for your lovely feedback! We're thrilled to hear that Carol made such a positive impression—her friendly and sincere approach truly embodies what we strive for. We’ll be sure to pass on your kind words, and we know she’ll be delighted to welcome you again at our Sheffield branch!
Warm regards,
Eden Mobility
We visited the Chesterfield shop and…
We visited the Chesterfield shop and Carol served us. She was extremely welcoming and helpful and we were extremely satisfied with our visit to the shop.
September 30, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
We're delighted to hear that Carol made your visit to the Chesterfield shop such a positive experience. Her warm and helpful approach truly reflects the service we strive to provide every day. Knowing you left satisfied means the world to us.
We’ll be sure to pass your lovely feedback on to Carol—she’ll be thrilled! Looking forward to welcoming you again soon.
Warm regards
Eden Mobility
I wanted a stairlift
I wanted a stairlift, and I went into the Chesterfield Branch. Sophie was brilliant, informative and professional. I initially arranged for the survey, which was done in a couple of days. I decided to proceed and it was fitted, within 3 weeks, by Roy who was able to fit it by lunchtime. He also, explained the simple controls and procedure for using it. Highly delighted.
August 26, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Hi David,
Thank you so much for your fantastic review! We’re delighted to hear that Sophie at our Chesterfield branch provided such informative and professional service, and that Roy was able to fit your stairlift efficiently and explain everything clearly.
It’s wonderful to know the whole process from survey to installation was smooth and that you’re highly satisfied with the result. We truly appreciate your feedback and look forward to supporting you again in the future.
Warm regards,
The Eden Mobility Team
I got an electric powered wheelchair
I got an electric powered wheelchair, there service was great, the guy who delivered my chair was great and very helpful,
I had one little problem, but went into the shop in Stockport and I was sorted in the shop.
My chair is brilliant. Thank you for all your support.
David
June 4, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Hi David,
Thanks so much for your lovely review! We're thrilled to hear you're enjoying your new chair and that our team, both at delivery and in the Stockport store were helpful and supportive.
If you ever need anything else, we're always here to help.
All the best,
The Eden Mobility Team
From the first visit we were made to…
From the first visit we were made to feel welcome in the chesterfield branch, all staff very helpful and knowledgeable, and very friendly
June 27, 2025
Unprompted review
This is my second Scooter from Eden…
This is my second Scooter from Eden Mobility, Chesterfield. Sophie Mosley who served me for both Scooters was friendly, helpful and really knowledgeable on Scooters, so far I’m really pleased with my new Scooter, the only reason I’m not giving 5 stars is the part exchange value on my Scooter was too low considering I only had it 5 weeks and used only 4 times.
June 26, 2025
Unprompted review
Best shop in Chesterfield Derbyshire …
Best shop in Chesterfield Derbyshire Sophie and Lisa are very friendly and very helpful 8
June 18, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
We're so glad you think so. Thank you for your great feedback.
Visited the shop with my mum
Visited the shop with my mum. Carol was very helpful and explained the different options.
June 2, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
That's great to hear. Thank you for your review.
Mobility scooter purchase
I purchased a reconditioned Eden Roadmaster Plus on 22/5/25. I am very pleased with it. I had a consultation with the shop the previous week to confirm this choice. The Eden Mobility staff were all excellent. As a result, I am confident that I understand everything I need to know in order to use and maintain the scooter. Ted Baldwin
May 22, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
It's good to hear we did such a thorough job. Thank you for a great review.
Amazing service and great prices
We called in to look at the rollators (4 wheeled walkers) and we were served by Carol and Sophie. They were incredibly helpful and had a great range of items. They were knowledgeable and were able to help pick exactly the right item and allowed my father use it in store to ensure it was the right choice for him.
Price was also great compared to other shops. Would definitely recommend.
May 19, 2025
Unprompted review
Staff all very friendly and helpful.
Staff all very friendly and helpful.
All questions were answered clearly.
May 7, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for your feedback! We’re glad you found our team helpful and friendly during your visit today.
Kind regards,
Eden Mobility
Reply from Eden Mobility - Chesterfield
Thank you for your feedback Andy!
Fantastic staff members.
The ladies (Sophie and Lisa) in store are a credit to the company, very helpful and friendly. They understood what I was looking for and were able to direct me into which Mobility Scooter is the best for me. I have been able to have some extra days to think it over before fully committing to getting the Scooter.
March 7, 2025
Unprompted review
Reply from Eden Mobility - Chesterfield
Thank you for your kind words Tom, we're glad Sophie and Lisa has been able to help you out.
Kind regards,
Eden Mobility
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