Very good service from Huddersfield very kind and helpful.
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Wanted some help with getting a family member a boot scooter. lily in Huddersfield shop gave us plenty of information deminsrated how easy it was to fold away. and gave us time to sort it so we... See more
I was very apprehensive about shopping for a mobility scooter or power chair. Gaby in Eden Mobility immediately put me at ease. She was very professional and knowledgeable and showed me everything I n... See more
Company replied
I came into store today to purchase a walker with a seat for my Mum. Gabby was really friendly and made the experience so lighthearted and enjoyable. She was happy to have a joke with my Dad and made... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
New Street 42, HD1 2BU, Huddersfield, England, United Kingdom
- 01484 500 070
4.7
Excellent
34 reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Fantastic customer service thanks to…
Fantastic customer service thanks to gabby.
June 26, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Gabby was extremely helpful and…
Gabby was extremely helpful and knowledgeable about the chair I was buying for my Wife.
June 12, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you for your kind feedback! We’re so pleased to hear that Gabby was able to help you with choosing the right chair for your wife.
Her knowledge and support are something we’re very proud of, and we’ll be sure to pass on your lovely comments—she’ll be delighted to hear them.
We really appreciate your trust in us and hope your wife enjoys her new chair. If there’s anything else we can help with, please don’t hesitate to get in touch.
Warm regards,
Eden Mobility
Was served by Micah who was so helpful…
Was served by Micah who was so helpful and lovely and remained professional despite an outside disturbance 10/10, give this girl a bonus
June 3, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for sharing your experience. We’re delighted to hear that Micah took such great care of you. Her helpful, calm, and professional manner — even during an unexpected disturbance — is something we’re incredibly proud of, and she’ll be thrilled to know her efforts made such a positive impression.
Warm regards,
Eden Mobility
Excellent
Me and my husband called into the shop in Huddersfield on the of chance just to have a look at the chairs has I am having a full knee replacement in a few weeks time , the lady who help in the shop had the best customer service her name is Gabrielle parkin she sure new her stuff , I wish all shop attendants where the , i bought a chair called motion hamdon charcoal chair .
So looking forward to the delivery
February 21, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
My husband and I called into the Huddersfield shop on the off chance, just to have a look at the chairs as I’m having a full knee replacement in a few weeks. The lady who helped us, Gabrielle Parkin, gave us the best customer service. She really knew her stuff and was incredibly helpful throughout. I wish all shop attendants were like her.
I ended up buying the Motion Hamdon charcoal chair and I’m so looking forward to the delivery.
Warm regards,
Eden Mobility
I came into store today to purchase a…
I came into store today to purchase a walker with a seat for my Mum. Gabby was really friendly and made the experience so lighthearted and enjoyable. She was happy to have a joke with my Dad and made something that was new for us feel a lot less daunting. She explained everything in really simple terms and we felt really supported. I will definitely be returning to this store in the future. Great all round service with a smile.
February 20, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for sharing your experience. We’re delighted to hear that Gabby made your visit such a positive one. It’s wonderful to know she was able to support you, explain everything clearly, and bring a bit of humour to the moment as well — she really does have a great way of putting people at ease.
We’re glad you found the right walker for your mum, and it’s lovely to hear that you felt comfortable and well looked after throughout your time in store. We truly appreciate your kind words, and we’ll be sure to pass them on to Gabby.
We look forward to welcoming you back in the future. Great service with a smile is exactly what we aim for.
Warm regards,
Eden Mobility
Friendly and helpful staff.
January 26, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you for your feedback. It’s great to hear you found our staff friendly and helpful. We appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Gaby was very knowledgeable and helpful…
Gaby was very knowledgeable and helpful with a good understanding of all products
January 15, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for your kind words! We’re thrilled to hear that Gaby was able to assist you and provide such knowledgeable support. We appreciate your feedback and look forward to helping you again.
Warm regards,
Eden Mobility
I was very apprehensive about shopping…
I was very apprehensive about shopping for a mobility scooter or power chair. Gaby in Eden Mobility immediately put me at ease. She was very professional and knowledgeable and showed me everything I needed to see. Most importantly though, she was kind, courteous and respectful and she made me feel very supported and understood.
January 8, 2026
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for sharing your experience. It’s completely natural to feel apprehensive when making such an important decision, and I’m delighted to hear that Gaby was able to put you at ease. Her professionalism, knowledge, and genuine kindness clearly made a real difference. We’re so pleased she helped you feel supported, respected, and fully informed throughout the process. Your feedback means a great deal.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Huddersfield
Thank you so much for the kind words ! We’re thrilled you enjoyed the service. Your support means a lot and we look forward to serving you again soon.
Warm regards,
Eden Mobility
Gaby and Micah at Huddersfield are…
Gaby and Micah at Huddersfield are both polite and very helpful and are both hard workers also Gaby sorted the Scooter out by ring up people at head Office
November 12, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for your kind words. We’re delighted to hear that Gaby and Micah at our Huddersfield branch made such a positive impression. Your feedback highlights their politeness, helpfulness, and hard work, and we’re especially pleased that Gaby went the extra mile to resolve the scooter issue by contacting head office. We’ll be sure to share your comments with them — recognition like this means a lot to our team.
Warm regards,
Eden Mobility
Really helpful customer service
Really helpful customer service, great advice and left the right product- well done Gaby!
November 11, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for your kind words! We're delighted to hear Gaby gave you such helpful advice and made sure you got the right product. We'll be sure to share your praise with her—it means a lot!
Warm regards,
Eden Mobility
Gabby was a wonderful assistant
Gabby was a wonderful assistant, very friendly and knowledgeable. She answered all of my questions and I felt absolutely no pressure to commit to a purchase at all. All in all, 10/10 for Gabby
October 14, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
That's such a glowing review — thank you for sharing! 🌟 We're thrilled to hear Gabby made your experience so comfortable and informative. Friendly, knowledgeable, and pressure-free is exactly how we want every interaction to feel. We'll be sure to pass your kind words along to her — she’ll love hearing this!
Warm regards,
Eden Mobility
Gaby from Huddersfield
Gaby from Huddersfield was very nice to me she did not judge me for been on the large size when she was helping me find a mobility scooter. She was under standing did not come a cross pushy or hurried. she tuck her time so that I did not get confused.
October 10, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
Thank you so much for your thoughtful feedback. We're truly glad to hear that Gaby made you feel comfortable and supported during your visit. It's wonderful to know she took the time to help you without pressure or judgment, and that her patience made the experience easier for you. We'll be sure to pass along your kind words to Gaby — she’ll be thrilled to know she made a positive difference!
Warm regards,
Eden Mobility
Very good service from Huddersfield…
Very good service from Huddersfield very kind and helpful.
October 8, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
That's wonderful to hear! Huddersfield clearly knows how to deliver top-notch service with kindness and care. Thanks for sharing your experience.
Warm regards,
Eden Mobility
Riley Huddersfield Shop
Riley in the Huddersfield shop was very helpful. Explained how to use the equipment, let my mum use the walking aid around the shop and showed us how to fold it up. No pressure to buy. Good experience. Made the purchase of the walking aid. Will return. Thank you.
September 22, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
Hi Carol,
Thank you for your kind words! We're so pleased to hear Riley was helpful and made your visit a positive experience. We’re glad your mum found the right walking aid, and we look forward to welcoming you back soon!
Best regards,
Eden Mobility
Went in to buy a chair to help me and…
Went in to buy a chair to help me and the manager there Riley was really helpful, he was very kind and explained all the options and tried me in different chairs to find me the best one suited to me and my budget, even had it delivered and installed with another demo at home! thank you so much for your help Riley will recommend to my friends
September 18, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
Hi David,
Thank you so much for your kind words! We’re delighted Riley could help you find the right chair and ensure everything went smoothly from selection to delivery. Your recommendation means a lot to us, if you need anything else, we’re always here to help.
Best wishes,
The Eden Mobility Team
Riley was very helpful and courteous…
Riley was very helpful and courteous and explained everything perfectly. Very happy with the service in Huddersfield
Thanks Riley your great 😃
September 1, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
Hi Sandra,
Thank you for your lovely review. We’re so pleased to hear that Riley provided helpful and courteous service, and that everything was explained clearly during your visit to our Huddersfield branch. Your kind words are truly appreciated and will be passed on to Riley.
Warm regards,
The Eden Mobility Team
My husband got a mobility scooter from…
My husband got a mobility scooter from Edens Huddersfield the young lady Lilly was so helpful and knew exactly what she was doing he was so pleased with the help she gave would definitely recommend
July 31, 2025
Unprompted review
Reply from Eden Mobility - Huddersfield
Hi Patricia,
It’s wonderful to hear your husband had such a positive experience at our Huddersfield branch. Lilly’s knowledge and support clearly made a great impression, and we’re so pleased she could help. Thank you for the recommendation—it means a lot!
Warm regards,
The Eden Mobility Team
Lily in Huddersfield branch was amazing
Lily in Huddersfield branch was knowledgeable kind caring and fantastic couldn’t of asked for better service what a wonderful lady and such great help and support and going the extra mile for us asset to any company
June 28, 2025
Unprompted review
Good service would recommend tried…
Good service would recommend tried another retailer but I liked the personal service they gave me
June 25, 2025
Unprompted review
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