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Eden Mobility - Huddersfield Reviews 

42
TrustScore 4.5 out of 5

4.7

New Street 42, HD1 2BU Huddersfield, England, GB


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Rated 5 out of 5 stars

Polite and friendly staff. Ebony answered all our questions with good knowledge of the products and showed me how to collapse the walker so I could fit into my mother's car. If I need more mobility... See more

Company replied

Rated 5 out of 5 stars

Came into the Huddersfield store to ask about my scooter and was helped by the fantasfic staff members in store. Gaby, Ebony and Micah were friendly polite and were a good laugh. Would recommend this... See more

Company replied

Rated 5 out of 5 stars

What wonderful experience and professionalism visiting Huddersfield Eden. Gabby She's welcoming and approachable customer service she s a confident person. she's advisable and show a lot pr... See more

Company replied

Rated 4 out of 5 stars

Very helpful and professional staff member. Gave us plenty of time and attention to select the items we needed.

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • New Street 42, HD1 2BU, Huddersfield, England, United Kingdom

  • 01484 500 070

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.7

All reviews

(42)

1,480 reviews in the last 12 months

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Rated 5 out of 5 stars

Gaby from Huddersfield

Gaby from Huddersfield was very nice to me she did not judge me for been on the large size when she was helping me find a mobility scooter. She was under standing did not come a cross pushy or hurried. she tuck her time so that I did not get confused.

October 10, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

Thank you so much for your thoughtful feedback. We're truly glad to hear that Gaby made you feel comfortable and supported during your visit. It's wonderful to know she took the time to help you without pressure or judgment, and that her patience made the experience easier for you. We'll be sure to pass along your kind words to Gaby — she’ll be thrilled to know she made a positive difference!
Warm regards,
Eden Mobility

Rated 4 out of 5 stars

Very good service from Huddersfield…

Very good service from Huddersfield very kind and helpful.

October 8, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

That's wonderful to hear! Huddersfield clearly knows how to deliver top-notch service with kindness and care. Thanks for sharing your experience.

Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Riley Huddersfield Shop

Riley in the Huddersfield shop was very helpful. Explained how to use the equipment, let my mum use the walking aid around the shop and showed us how to fold it up. No pressure to buy. Good experience. Made the purchase of the walking aid. Will return. Thank you.

September 22, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

Hi Carol,
Thank you for your kind words! We're so pleased to hear Riley was helpful and made your visit a positive experience. We’re glad your mum found the right walking aid, and we look forward to welcoming you back soon!
Best regards,
Eden Mobility

Rated 5 out of 5 stars

Went in to buy a chair to help me and…

Went in to buy a chair to help me and the manager there Riley was really helpful, he was very kind and explained all the options and tried me in different chairs to find me the best one suited to me and my budget, even had it delivered and installed with another demo at home! thank you so much for your help Riley will recommend to my friends

September 18, 2025
Unprompted review
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Reply from Eden Mobility - Huddersfield

Hi David,
Thank you so much for your kind words! We’re delighted Riley could help you find the right chair and ensure everything went smoothly from selection to delivery. Your recommendation means a lot to us, if you need anything else, we’re always here to help.
Best wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

Riley was very helpful and courteous…

Riley was very helpful and courteous and explained everything perfectly. Very happy with the service in Huddersfield

Thanks Riley your great 😃

September 1, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

Hi Sandra,

Thank you for your lovely review. We’re so pleased to hear that Riley provided helpful and courteous service, and that everything was explained clearly during your visit to our Huddersfield branch. Your kind words are truly appreciated and will be passed on to Riley.

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

My husband got a mobility scooter from…

My husband got a mobility scooter from Edens Huddersfield the young lady Lilly was so helpful and knew exactly what she was doing he was so pleased with the help she gave would definitely recommend

July 31, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

Hi Patricia,

It’s wonderful to hear your husband had such a positive experience at our Huddersfield branch. Lilly’s knowledge and support clearly made a great impression, and we’re so pleased she could help. Thank you for the recommendation—it means a lot!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Brilliant service

I wasn’t sure what I was looking for when I came into store, all I knew was that a rollator was going to help me. Lily made me feel very welcome and talked me through all of my options , and was very helpful . Very welcoming environment, would definitely recommend ❤️

June 2, 2025
Unprompted review
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Reply from Eden Mobility - Huddersfield

Thank you for your recommendation. We look forward to welcoming you back into the store again soon.

Rated 5 out of 5 stars

Amazing customer service from Lily

I phoned the previous day to arrange to come in and see Lily about a wheelchair seat pad. When I visited the shop, Lily was very friendly, knowledgeable and an absolute pleasure to deal with. She is a credit to your business. I would highly recommend Eden mobility to everyone

June 14, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

Thank you for your recommendation. I'm sure Lily appreciates your kind words.

Rated 5 out of 5 stars

Superstar

I visited the Huddersfield branch to be greeted by a lovely welcoming lady called Lily. She was helpful, honest and knowledgeable. I came looking for a three wheel walker and it was explained very well why I’d be better with four wheels. She showed me the difference and gave me space to decide. She was right with her suggestion and I’m glad I didn’t waste money on something no good online.
Thanks Lily!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Boot scooter

Wanted some help with getting a family member a boot scooter. lily in Huddersfield shop gave us plenty of information deminsrated how easy it was to fold away. and gave us time to sort it so we could explain what was need for the family member to purchase it thankyou lily xx

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

very knowledgeable

Lily is very knowledgeable and willing to go out of her way to make you feel comfortable also a great personality highly recommended lily delivery is always quick this is my go to shop for supplies
There's also a coffee morning on a Wednesday for a chat and info

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Huddersfield shop exemplary

Our visit to the Huddersfield shop was a very pleasant, quick and easy experience. Lily was kind and helpful and patient and good-humoured. We were able to find a suitable walker for my 89 year-old Mum which is perfect. I would definitely return there if there's anything else she needs.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

I was very impressed by the level of…

I was very impressed by the level of knowledge of the product I was wanting to purchase. I was assisted in a patient, friendly and understanding manner by Lily. A real pleasure to shop here.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Get mobile with EDEN Mobility

Patrick was extremely knowledgeable,very helpful and helped us choose the appropriate model for our needs. We chose the Bootmaster Elite model which has been brilliant. It fits easily in the car boot. We have since enjoyed many enjoyable 'walks'. Can't recommend them enough.

April 10, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

Thank you for the feedback, we’re glad our team has been able to share their knowledge with you today. We hope you continue to enjoy using the Bootmaster Elite.

Kind regards,
Eden Mobility

Rated 5 out of 5 stars

Lilly is fabulous

Lilly is fabulous. I have bought lots of things from the store over the years but Lilly is the most helpful member of staff yet she is a diamond. Never too busy to say hello or wave if I’m passing. She goes above and beyond and even tightened my friends care Co walker breaks when they refused to help her

February 26, 2025
Unprompted review
Eden Mobility - Huddersfield logo

Reply from Eden Mobility - Huddersfield

Thank you for your kind words Mandie, we agree that Lilly is fantastic!

Kind regards,
Eden Mobility

Rated 5 out of 5 stars

Lily - what a great salesperson!

Lily, the salesperson was EXCELLENT. She explained everything so comprehensively and didn’t try to sell us anything we weren’t looking for but described the pros and cons of each mobility scooter/power chair fairly. She was helpful and encouraging. Fantastic customer service.

October 18, 2024
Unprompted review

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