Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers you... See more
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Location
Switch locationUnit 27, Concourse Shopping Centre, WN8 6LN Skelmersdale, Lancashire, GB
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I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max... See more
Company replied
Very helpful. Not only did the lady advise what wheelchair would be the most suitable for my son she also gave me advice about applying for additional help for my son at school having been through it... See more
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The staff at my local Eden shop (Skelmersdale Lancashire) are fantasic, they understand the persons needs, and can be trusted to help in every way possible.
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Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Unit 27, Concourse Shopping Centre, WN8 6LN, Skelmersdale, Lancashire, United Kingdom
- 01695 662 517
4.6
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Max at Eden mobility at skelmeradale …
Max at Eden mobility at skelmeradale concourse was very helpful today we had a problem with a scooter we already have and he interrupted his lunch break to go out of his way to help us solve the problem without his help my mum would have been stranded we couldn’t have thanked him enough for his help today.
July 29, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Popped in last weds with my mum
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers younger and older than her. Highly recommend this store.
July 8, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden Mobility Skelmersdale Lancashire
The staff at my local Eden shop (Skelmersdale Lancashire) are fantasic, they understand the persons needs, and can be trusted to help in every way possible.
May 18, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
I went into the Eden shop in…
I went into the Eden shop in Skelmersdale to look at wheelchairs the lady who helped me was very nice and told me what I need to know.i went back Wednesday to buy the wheelchair and was helped by max very helpful I would recommend this shop to all my family and friends
June 24, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear about your experience. Your support means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Totally Happy Experience
Bought new lightweight wheelchair today. Max the salesman explained everything and showed me how everything could be dismantled and rebuilt.
Totally happy with everything,
June 3, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for sharing your experience. We’re delighted to hear that you’re happy with your new lightweight wheelchair and that Max was able to guide you through everything clearly. His thorough explanations and hands‑on demonstrations are exactly the level of service we aim to provide, and he’ll be thrilled to know his support made such a positive difference.
We really appreciate you taking the time to leave this lovely feedback and are glad you’re totally happy with your purchase.
Warm regards,
Eden Mobility
I visited the skelmersdale store last…
I visited the skelmersdale store last week and there was a man called max and he helped me so much to find the right product for me. He had such patience with me because I wanted to know all about the products because I have such bad legs I wanted the best for me. We found the best for me and it has helped me so much. Thank you max. What an amazing help you was.
May 22, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Max at our Skelmersdale store was able to support you so well. His patience, care, and willingness to talk you through every detail clearly made a real difference, especially as you wanted to be sure you were choosing the best product for your legs.
It’s wonderful to know that together you found the right item and that it has already helped you so much. Max will be thrilled to hear how much you appreciated his help.
Thank you again for your kind words — we’re always here if you need anything in the future.
Warm regards,
Eden Mobility
Great experience…
I had spent all morning looking for something lightweight, nice to look at to support my walking. As soon I walked in Max at Skelmersdale assessed the request he knew what I wanted and the first model he brought out was perfect.
Very happy with purchase!
May 7, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for sharing your experience. After spending all morning searching for something lightweight and stylish to support your walking, we’re delighted to hear that Max at our Skelmersdale store understood exactly what you needed. His ability to assess your request and bring out the perfect model on the first try is something he’ll be thrilled to hear.
Warm regards,
Eden Mobility
Max is Ace at the Skem Store…
I visited the Skelmersdale store on 13th April and was assisted by Max as I needed a walking stick.
Max was very helpful and patient. He explained the different types of stick to me and I finally made a choice.
Max was very friendly and answered all of mine and my friends questions about other mobility products.
A very pleasant experience and would recommend Max to any one who wishes to shop.
Thank you Max.😍
April 13, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for visiting our Skelmersdale store and for sharing such a lovely review. We’re delighted to hear that Max was so helpful and patient while guiding you through the different walking sticks. It’s great to know he took the time to explain everything clearly and helped you find the right one.
We’re also really pleased that he was able to answer all your questions about other mobility products — his friendly and knowledgeable approach makes all the difference.
Your kind words and recommendation mean a lot, and we’ll be sure to pass your thanks on to Max. Enjoy your new walking stick!
Warm regards,
Eden Mobility
Thanks
Thank you to Laura who was extremely patient with me. I didn’t know exactly what I needed but she showed me all the options and let me take my time trying them and I walked away as the proud new owner of a walker. Great range of items in store and lovely staff. It’s lovely to have this type of shop locally
April 2, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for sharing this lovely review. We’re delighted to hear that Laura was able to support you so patiently and help you explore all the options at your own pace. It’s wonderful to know you left with the perfect walker and felt confident in your choice.
We’re also really pleased you enjoyed the range of items in store and found the team welcoming. Having a shop like this locally is something we’re proud of, and feedback like yours means a lot.
Thank you again for taking the time to write such kind words.
Warm regards,
Eden Mobility
I went in with my mother as she needed…
I went in with my mother as she needed a walking stick, Max helped us out, and he was great. Very helpful. All the staff were happy to help, and made my mum feel very welcome. She left vey happy. Everyone was very chatty. Great service!
March 16, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for sharing your lovely experience. We’re so pleased to hear that Max was able to help your mother find the right walking stick and that his support made her feel comfortable and welcome. It’s wonderful to know the whole team created such a positive, friendly atmosphere and that your mum left feeling so happy. We really appreciate your kind words about the great service.
Warm regards,
Eden Mobility
I had a lovely time at coffee morning…
I had a lovely time at coffee morning at Eden. Our host Laura was fun and friendly, she didn’t even mind me staying for a second cup. As someone who doesn’t get out and about much. It was nice to have a chat to her and the other Lady who came. Get the kettle on next Wednesday I will be back. Thank you
March 11, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for sharing this. We’re delighted to hear you enjoyed the coffee morning. Laura will be thrilled to know she helped make your visit so welcoming and relaxed — second cups are always encouraged. It’s wonderful that you had a good chat and felt comfortable spending time with us.
We’ll have the kettle on and ready for you next Wednesday. Thank you for coming along and for your kind words.
Warm regards,
Eden Mobility
Came into your shop on Monday spoke to…
Came into your shop on Monday spoke to a lady called laura. she was very helpful and polite and talked us through exactly what we need. Thank you.
February 16, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for visiting our shop on Monday and for sharing your experience. It’s lovely to hear that Laura was so helpful, polite, and able to guide you through exactly what you needed.
We really appreciate your kind feedback — thank you for taking the time to let us know.
Warm regards,
Eden Mobility
Very helpful
Very helpful. Not only did the lady advise what wheelchair would be the most suitable for my son she also gave me advice about applying for additional help for my son at school having been through it herself. I will be back to purchase the chair very soon Thank you Laura
February 14, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for sharing this lovely feedback. We’re really pleased to hear how helpful Laura was in guiding you to the right wheelchair for your son, and it’s wonderful that her own experience was able to give you extra support with school advice too.
It means a lot to know you felt well looked after, and we’ll make sure Laura sees your kind words. We look forward to welcoming you back when you’re ready to purchase the chair. Thank you again for taking the time to leave a review.
Warm regrads,
Eden Mobility
popped in to Eden today
popped in to Eden today, spoke with Laura who was very friendly and helpful, great shop with lost of choice
February 12, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for popping in today. We’re so pleased to hear that Laura was friendly and helpful. It’s great to know you enjoyed the shop and the wide choice available. We really appreciate your feedback.
Warm regards,
Eden Mobility
Visited yesterday with my client to buy…
Visited yesterday with my client to buy new wheelchair , max who serves us was very helpful with helping us pick the right wheelchair, friendly , shop was very bright and clean , was able to move around with ease , I would highly recommend this shop
January 8, 2026
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for sharing your experience. We’re delighted to hear that your visit went so well and that Max was able to support you and your client with such friendly, attentive service while finding the right wheelchair.
It’s wonderful to know the shop felt bright, clean, and easy to move around in. Creating a welcoming and accessible environment is something we care deeply about, so your feedback means a great deal. We truly appreciate your recommendation and are glad we could be there for you both.
If you ever need anything in the future, we’re always here to help.
Warm regards,
Eden Mobility
Satisfied customer
I visited the twice and found Max to be very helpful , he explained everything to me about the walker and demonstrated how to use it correctly.
I went back again to buy the walker and Max was very helpful again and I would recommend Eden mobility to anyone looking for aids or equipment.
November 26, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for sharing your experience with us. We’re delighted to hear that Max was able to provide clear explanations and demonstrations to help you feel confident in choosing the right walker. It’s wonderful that his support made your return visit just as positive, and we truly appreciate your recommendation of Eden Mobility. We look forward to assisting you again whenever you need us.
Warm regards,
Eden Mobility
Fantastic service from Lee
Fantastic service from Lee. He explained everything . Very quick with delivery.
Thank you .
November 10, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
reply to Thank you for your wonderful feedback. We’re delighted to hear that Lee provided fantastic service, explained everything clearly, and ensured a quick delivery. Your appreciation means a lot, and we’ll be sure to share your kind words with him.
Shower stool
I was in the skelmersdale branch i bought a stool for the shower, received excellent customer service . Would highly recommend , the store manager was a pleasure to deal with.
October 8, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
That's wonderful to hear — thank you so much for sharing your experience! We're thrilled that the Skelmersdale team, especially the store manager, made your visit such a positive one. Enjoy your new shower stool, and we truly appreciate the recommendation. Hope to welcome you back again soon!
Warm regards,
Eden Mobility
Fantastic customer service
Very pleased with the attention received from your assistant named max yesterday in your skelmersdale branch, we shall return within the next few days and hopefully receive more pleasing customer service from max and the rest of the team, many thanks
October 14, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for your kind words! We're absolutely delighted to hear that Max made such a positive impression during your visit to our Skelmersdale branch. We'll be sure to pass on your appreciation to him and the rest of the team — they'll be thrilled to know their efforts were noticed.
We look forward to welcoming you back very soon and providing another great experience. Thanks again for your support!
Warm Regards,
Eden Mobility
Lee.
Lee , was very helpful with our inquiry. My wife has a collapsible scooter, which is a little heavy to lift into my Astra boot. Lee explained the ease and lightness of the scooter we have gone for. He explained to my wife how to use it , and explained to me how easy it is to fold up. Also how light it is. Lee is a very polite and courteous salesman. Thank you.
October 13, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for sharing your experience—it’s great to hear how helpful Lee was!
It sounds like he took the time to make sure both you and your wife felt confident and informed, especially with something as practical as lifting and folding the scooter. That kind of thoughtful service really makes a difference. Lee’s politeness and clear explanations clearly left a positive impression, and it’s lovely to know you felt well looked after.
Wishing you both many smooth and easy outings with the new scooter!
Warm regards,
Eden Mobility
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