I have received my new scooter from the Skelmersdale branch. It was delivered exactly as promised, exactly at the time and day I was told. Now, I have decided to order a spare battery. I saw Max, who... See more
Company replied
Location
Switch locationUnit 27, Concourse Shopping Centre, WN8 6LN Skelmersdale, Lancashire, GB
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See what reviewers are saying
We bought a wheelchair for my mum from Eden Mobility. Max was extremely helpful, very knowledgeable and polite. We would certainly recommend this shop.
Company replied
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers you... See more
Company replied
Very helpful staff he was called max fabe us all the information we needed my nan was very impressed lovely shop lots of item in store Couldn't fault anything 10/10 Very happy with the chair we... See more
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Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Unit 27, Concourse Shopping Centre, WN8 6LN, Skelmersdale, Lancashire, United Kingdom
- 01695 662 517
4.7
Excellent
27 reviews
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Replied to 100% of negative reviews
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Shower stool
I was in the skelmersdale branch i bought a stool for the shower, received excellent customer service . Would highly recommend , the store manager was a pleasure to deal with.
October 8, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
That's wonderful to hear — thank you so much for sharing your experience! We're thrilled that the Skelmersdale team, especially the store manager, made your visit such a positive one. Enjoy your new shower stool, and we truly appreciate the recommendation. Hope to welcome you back again soon!
Warm regards,
Eden Mobility
Fantastic customer service
Very pleased with the attention received from your assistant named max yesterday in your skelmersdale branch, we shall return within the next few days and hopefully receive more pleasing customer service from max and the rest of the team, many thanks
October 14, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for your kind words! We're absolutely delighted to hear that Max made such a positive impression during your visit to our Skelmersdale branch. We'll be sure to pass on your appreciation to him and the rest of the team — they'll be thrilled to know their efforts were noticed.
We look forward to welcoming you back very soon and providing another great experience. Thanks again for your support!
Warm Regards,
Eden Mobility
Lee.
Lee , was very helpful with our inquiry. My wife has a collapsible scooter, which is a little heavy to lift into my Astra boot. Lee explained the ease and lightness of the scooter we have gone for. He explained to my wife how to use it , and explained to me how easy it is to fold up. Also how light it is. Lee is a very polite and courteous salesman. Thank you.
October 13, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you for sharing your experience—it’s great to hear how helpful Lee was!
It sounds like he took the time to make sure both you and your wife felt confident and informed, especially with something as practical as lifting and folding the scooter. That kind of thoughtful service really makes a difference. Lee’s politeness and clear explanations clearly left a positive impression, and it’s lovely to know you felt well looked after.
Wishing you both many smooth and easy outings with the new scooter!
Warm regards,
Eden Mobility
Great experience
Lee was very helpful when I came in to buy a rollator. He showed me how to adjust it and how to fold it to put away. I would definitely be back in future if I need anything else.
October 7, 2025
Unprompted review
Reply from Eden Mobility - Skelmersdale
Thank you so much for your kind words! We're thrilled to hear that Lee was able to assist you so thoroughly with your rollator. It's great to know he took the time to show you how to adjust and fold it properly. We'll be sure to pass along your feedback—he’ll be delighted! We look forward to welcoming you back whenever you need anything else.
Warm regards,
Eden Mobility
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