Anna has been incredibly helpful, knowledgeable and understanding each time I’ve visited . I am a carer for elderly and mobility compromised ladies. This last visit, she kindly recharged my lady’s s... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Anna has been incredibly helpful, knowledgeable and understanding each time I’ve visited . I am a carer for elderly and mobility compromised ladies. This last visit, she kindly recharged my lady’s s... See more
Company replied
We first used Eden mobility located in Shirley high street to sort out a scooter for my grandad John. A very helpful and lovely lady called Anna helped us! It changed my grandads way of life and he is... See more
Company replied
Amazing company I went into Eden Mobility in Shirley High Street, Southampton because I wanted an upgrade on the basic chair I already had I spoke to a very lovely man called Neil Wilkins who put my c... See more
Company replied
Nipped into the Southampton branch with a small part problem. Super knowledgeable and helpful staff … and problem solved. Great service. Definitely putting on our go to list and would recommend. Th... See more
Company replied
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Shirley High Street 106, SO16 4FB, Southampton, Shirley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service from staff was outstanding, Anna was incredibly patient and helpful, cannot recommend highly enough

Reply from Eden Mobility - Southampton
Service is warm and friendly with a great sense of humour from Anna and Neil. Nothing is too much trouble.

Reply from Eden Mobility - Southampton
Wonderful non-pushy service from Anna and Peter, made us feel very relaxed and confident about purchasing in future, a credit to your Company.

Reply from Eden Mobility - Southampton
Absolutely happy with customer service from Richard and kyle from Southampton eden mobility , helped me get the right things I needed for home and mobility scooter , greatly appreciated the help from them , excellent service ,well done
Great customer service thanks for the help.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.