Yet another amazing coffee morning with Carol. Was nice to actually see Lee not seen for a long time. Carol is amazing her coffees are amazing
Company replied
Location
Switch location59 The Mall, Golden Square Shopping Centre, WA1 1QB Warrington, Cheshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped in to Warrington store this afternoon, was greeted by a lovely lady Toni. She gave me all the information I needed, she was very knowledgeable. Can not wait to bring my Nana back to get a scoot... See more
Company replied
Toni and Carol are so amazing at what they do, every week the coffee morning is amazing lots of giggles and fun, if I have any problems with my scooter they get on it and get it sorted for me, girls a... See more
Company replied
Visited the Warrington store today, looking for a walking stick for my grandad. The lovely lady, Toni, went through all the different options with me and helped me chose the right stick for my grandad... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
59 The Mall, Golden Square Shopping Centre, WA1 1QB, Warrington, Cheshire, United Kingdom
- 01925239412
4.7
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came in store for some advice and was…
Came in store for some advice and was served by Carol who gave some good feedback.
June 7, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you for your feedback! We’re so glad to hear that Carol was able to help and provide useful advice during your visit. We’ll be sure to pass on your kind words to her. We look forward to seeing you again soon.
Warm regards,
Eden Mobility
I enjoy the coffee morning
I enjoy the coffee morning. Carol is always amazing.
June 3, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for your lovely feedback. We’re delighted to hear how much you enjoy the coffee morning — it’s wonderful to know it feels like a welcoming place for you. Carol will be thrilled to hear your kind words; she always puts so much heart into making everyone feel comfortable and included.
Warm regards,
Eden Mobility
Amazing coffee morning
Yet another amazing coffee morning with Carol. Was nice to actually see Lee not seen for a long time. Carol is amazing her coffees are amazing
June 3, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for sharing your lovely feedback. We’re delighted to hear you had another amazing coffee morning with Carol — she puts so much care into making these sessions warm, fun, and welcoming, and she’ll be over the moon to know how much you enjoy them. It’s also wonderful that you got to see Lee again after some time; moments like that make the mornings even more special.
And yes — Carol’s coffees really are something else.
Warm regards,
Eden Mobility
Excelent customer service in warrington…
Excelent customer service in warrington today, Toni helped me with everything i needed to know. Shop clean & tidy. Will 100% be back to purchase a wheelchair for my grandad. Thanks again
May 28, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you for your fantastic feedback. We’re delighted to hear you received excellent customer service at our Warrington store. It’s wonderful to know that Toni was so friendly, helpful, and able to guide you through everything you needed.
We’re also pleased you found the shop clean and tidy — we take pride in creating a welcoming environment for all our customers.
It’s great to hear you’ll be returning to purchase a wheelchair for your grandad. We truly appreciate your kind words, and we look forward to welcoming you back again.
Warm regards,
Eden Mobility
Popped in to Warrington store this…
Popped in to Warrington store this afternoon, was greeted by a lovely lady Toni. She gave me all the information I needed, she was very knowledgeable. Can not wait to bring my Nana back to get a scooter in a few weeks. Also, the store was very clean and tidy and smelt lovely 😊Thank you Toni for a wonderful experience
May 22, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for popping into our Warrington store and for sharing such kind feedback. We’re delighted to hear that Toni made you feel welcome and provided all the information you needed. She truly is a credit to the team.
It’s wonderful to know you found the store clean, tidy, and inviting — we take great pride in creating a pleasant environment for our customers.
We look forward to welcoming you and your Nana back in a few weeks to choose her new scooter. Thank you again for your lovely words and for taking the time to share your experience 😊
Warm regards,
Eden Mobility
Amazing staff
Toni and Carol are so amazing at what they do, every week the coffee morning is amazing lots of giggles and fun, if I have any problems with my scooter they get on it and get it sorted for me, girls are amazing. Keep up the good work girls you are amazing.
May 20, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for your wonderful feedback. We’re absolutely delighted to hear how much you enjoy the weekly coffee mornings — Toni and Carol will be over the moon to know their hard work, fun energy, and warm welcome mean so much to you.
It’s fantastic to hear that not only do they create a space full of giggles and community, but they also make sure any issues with your scooter are sorted quickly and with care. Their dedication and kindness truly shine through in everything they do.
We couldn’t agree more — they are amazing, and we’re incredibly proud to have them as part of our team.
Thank you again for your lovely words. If you ever need anything, our team is always here to help.
Warm regards,
Eden Mobility
From the moment we arrived Carol was so…
From the moment we arrived Carol was so helpful. We just knew we were in the right place.
I can't express my gratitude to Carol for her help.
May 7, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for your lovely feedback. From the moment you arrived, it’s wonderful to hear that Carol made you feel supported and in the right place. Your gratitude means a great deal, and we’re delighted she was able to help you so genuinely.
Warm regards,
Eden Mobility
A great company
The ladies (Carol and Toni) in the Warrington store were extremely helpful and very pleasant. They showed me various scooters and then suggested that they could have someone come to my home and show me some scooters I was interested in. Subsequently, John came within 4 days and showed me scooters best suited to my needs. I chose one and he left it with me. I am thrilled with it.
From my perspective, Eden is a great company to do business with.
April 3, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that Carol and Toni in our Warrington store were so helpful and welcoming, and that they took the time to show you a range of scooters and arrange a home visit that suited your needs.
It’s great to know that John was able to bring the right options to your home and help you choose a scooter you’re thrilled with. That’s exactly the level of care and convenience we aim to provide.
We truly appreciate your kind words — it means a lot to hear that you’ve had such a positive experience and see Eden as a great company to deal with. Enjoy your new scooter!
Warm regards,
Eden Mobility
Popped into Warrington store today for…
Popped into Warrington store today for some incontinent pads, was greeted by 2 lovely ladies Toni & Carol. Very kind and helpful, and made me feel really at ease! Thank you very much
April 10, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you for sharing your experience. We’re so pleased to hear that Toni and Carol made you feel welcome and at ease during your visit. Your kind words mean a lot to the Warrington team, and we’re glad they were able to help you with what you needed.
Warm regards,
Eden Mobility
Visited the Warrington store today
Visited the Warrington store today, looking for a walking stick for my grandad. The lovely lady, Toni, went through all the different options with me and helped me chose the right stick for my grandad. I thought it was going to be a very stressful trip, but it was the complete opposite and Toni made it stress-free. I will definitely be returning when my grandma is ready for a walking stick too!😆
April 10, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you for sharing your experience. We’re so pleased to hear that Toni was able to guide you through all the walking stick options and help you choose the right one for your grandad. It’s wonderful to know she turned what could have been a stressful visit into a smooth and reassuring one. We really appreciate your kind words and look forward to welcoming you back when your grandma is ready too.
Warm regards,
Eden Mobility
Amazing experience whenever I go.
Staff is very friendly and have made me welcome whenever I go in. I look forward to the Coffee Mornings on a Wednesday as it is always good fun and great to socialise over a brew with some games. The Manager is always full of fun ensuring no one is left out. Keep up the good work Brad Pitt.
March 25, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for sharing this wonderful feedback. It’s great to hear that our team always makes you feel welcome and that you enjoy the Wednesday Coffee Mornings — they’re such a great way to bring people together. We’re especially pleased that the Manager helps create a fun, inclusive atmosphere for everyone.
We really appreciate your kind words and support. We’ll definitely keep up the good work.
Warm regards,
Eden Mobility
Lee Brad Pitt in Warrington is…
Lee Brad Pitt in Warrington is absolutely crazy nuts and fun. Carol service was great we all sang in tune wheyyyyy. Seriously though, what a great environment. We love the store.
March 25, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for this fantastic feedback. It sounds like Lee brought his usual larger‑than‑life personality to your visit — he certainly knows how to make the store lively. We’re also thrilled to hear that Carol provided great service and that you all enjoyed a bit of in‑tune singing together.
Creating a welcoming, enjoyable environment is exactly what we aim for, so it’s wonderful to know you love the store. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Carol is a credit to your company
Carol is a credit to your company
She’s so kind, warm and welcoming and was really helpful pointing me in the right direction
March 23, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for your lovely feedback. We’re delighted to hear that Carol made such a positive impression. Her kindness, warmth, and willingness to guide others truly reflect the values we strive for, and she’ll be thrilled to know her support made a difference. We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Visited again recently
Visited again recently, had to stop visiting for a while but went back to the Wednesday morning coffee mornings and met Carol for the first time, nice lady, the products available from Eden are fantastic, I am happy to return.
February 25, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you for sharing your experience. It’s lovely to hear that you’ve returned to our Wednesday coffee mornings and that you had the chance to meet Carol — she’ll be so pleased to know she made a positive impression. We’re delighted that you enjoy the atmosphere and find our products fantastic.
It’s wonderful to have you back with us, and we’re really glad you feel happy to return.
Warm regards,
Eden Mobility
Reply from Eden Mobility - Warrington
Thank you for your feedback. We’re delighted to hear that Carol provided great service today. Your comments are very much appreciated, and we will be sure to pass them on to her.
Warm regards,
Eden Mobility
Hi went into Eden in Warrington mall…
Hi went into Eden in Warrington mall needed some information carol was very helpful
February 27, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you for your feedback. We’re pleased to hear that Carol was able to provide the information you needed and that you found her so helpful during your visit to our Warrington store. Your comments are very much appreciated.
Warm regards,
Eden Mobility
The member of staff carol was very…
The member of staff carol was very helpful an a lovely lady helped me choose a new walker for my misses
February 17, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for your lovely feedback. Carol will be thrilled to hear this — she really is such a helpful and lovely lady. We’re glad she could support you in choosing the right walker for your wife. We truly appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Was dealt witb by a nice lady called…
Was dealt witb by a nice lady called Carol, she made us feel very calm and gave us the time information and details we needed. Very helpful and considerate.
February 13, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for your lovely feedback. We’re really pleased to hear that Carol made you feel calm and supported, and that she took the time to give you all the information and details you needed. Her helpful and considerate approach is exactly what we aim for, and it’s great to know it made such a positive difference for you.
We really appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility
Lady carol was very welcoming saved my…
Lady carol was very welcoming saved my friend her mobility scooter till she had money very friendly excellent customer service best mobility shop in Warrington
February 12, 2026
Unprompted review
Reply from Eden Mobility - Warrington
Thank you for sharing this lovely feedback. Lady Carol will be so pleased to hear your kind words. It’s wonderful to know she made your friend feel welcome and was able to hold the scooter until the timing was right. Friendly, thoughtful service like this is exactly what we aim for — and we truly appreciate you calling us the best mobility shop in Warrington.
Warm regards,
Eden Mobility
Good customer service from Lee
Lee was so helpful, welcoming, & nothing was to much trouble Excellent customer service.
December 19, 2025
Unprompted review
Reply from Eden Mobility - Warrington
Thank you so much for your lovely feedback. We’re delighted to hear that Lee made you feel welcome and well looked after. We’ll be sure to pass your kind words on — excellent service is exactly what we aim for.
Warm regards,
Eden Mobility
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.