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Eden Mobility - Warrington Reviews 

53
TrustScore 4.5 out of 5

4.7

59 The Mall, Golden Square Shopping Centre, WA1 1QB Warrington, Cheshire, GB


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Rated 5 out of 5 stars

We popped into the Warrington store today and was greeted by Lee, who was incredibly knowledgeable, friendly, and helpful. He made my mum feel completely at ease and took the time to offer valuable ad... See more

Company replied

Rated 5 out of 5 stars

Everytime I come by Lee is so welcoming and makes me feel confident in any choices I make He’s such a credit to your company

Company replied

Rated 5 out of 5 stars

Visited the Warrington store today, looking for a walking stick for my grandad. The lovely lady, Toni, went through all the different options with me and helped me chose the right stick for my grandad... See more

Company replied

Rated 5 out of 5 stars

Popped in to Warrington store this afternoon, was greeted by a lovely lady Toni. She gave me all the information I needed, she was very knowledgeable. Can not wait to bring my Nana back to get a scoot... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contact info

  • 59 The Mall, Golden Square Shopping Centre, WA1 1QB, Warrington, Cheshire, United Kingdom

  • 01925239412

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.7

All reviews

(53)

1,417 reviews in the last 12 months

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Rated 5 out of 5 stars

Lady carol was very welcoming saved my…

Lady carol was very welcoming saved my friend her mobility scooter till she had money very friendly excellent customer service best mobility shop in Warrington

February 12, 2026
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you for sharing this lovely feedback. Lady Carol will be so pleased to hear your kind words. It’s wonderful to know she made your friend feel welcome and was able to hold the scooter until the timing was right. Friendly, thoughtful service like this is exactly what we aim for — and we truly appreciate you calling us the best mobility shop in Warrington.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Good customer service from Lee

Lee was so helpful, welcoming, & nothing was to much trouble Excellent customer service.

December 19, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you so much for your lovely feedback. We’re delighted to hear that Lee made you feel welcome and well looked after. We’ll be sure to pass your kind words on — excellent service is exactly what we aim for.
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Lee Sean did an amazing job on my…

Lee Sean did an amazing job on my friends rollator

November 4, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you so much for the wonderful feedback! We're thrilled to hear that Lee Sean did an amazing job — we'll be sure to pass along your kind words. It's always great to know our team is making a real difference!
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Electric wheelchair & scooter

What a wonderful man Riley is. He made me feel comfortable as soon as we came in the shop. He was really chatty and informative about the different products. He was really gracious with his time and didn't rush us. He was very helpful. Best of all I went out the shop with a massive smile on my face and with a new lease of confidence. Riley has given me my independency back. He's one in a million. If there was more people like Riley the world would be a better place. He really made my life much easier and I can't thank him enough for that. I bought an electric wheelchair and scooter and from now on life will much easier. I'm glad I got the chance to meet Riley and I'm made up that I've took the next steps in my wheelchair journey

October 17, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you so much for your lovely review. We're thrilled to hear that Riley made such a positive impact and helped you feel comfortable and confident. It's wonderful to know your new electric wheelchair and scooter are making life easier — we're so glad you chose to take that next step with us. Your kind words mean the world!
Warm regards,
Eden Mobility

Rated 5 out of 5 stars

Friendly staff nothing seemed to much…

Friendly staff nothing seemed to much when I went in

September 23, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi Mr. Owen,
Thank you for your kind words! We’re so pleased to hear our team made you feel welcome and that nothing was too much trouble. We really appreciate your support and hope to see you again soon!
Best regards,
Eden Mobility

Rated 5 out of 5 stars

I come in pretty regular .lea and teela

I come in pretty regular .lea and teela
Are so good nothing is too much bother
For them .we allhave a good laugh
They really go over the top when. It comes to birthdays they really do the
Honours

September 10, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi Linda,
Thank you for your lovely review! We’re so glad you enjoy your visits and that Lee and Teela always make you feel welcome. It’s wonderful to hear how much fun you all have, especially on birthdays! We truly appreciate your kind words.

Warm wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

Great place

Lee and teela are great, i go to the coffee mornings most wednesdays when im not working it great.

September 8, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi Nicole,
Thanks so much for your lovely review! We're thrilled to hear you enjoy the coffee mornings and that Lee and Teela have made your visits so enjoyable. We look forward to seeing you again soon, Wednesdays wouldn’t be the same without you!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Great team

Great team, I go in once a week for coffee mornings.

I have constant pain in my back and knees and always treated with the greatest of respect, and when I do go in, always found the staff friendly and approachable.

September 8, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi John,
Thank you for your kind words! We're so glad you enjoy the coffee mornings and feel respected and supported during your visits. It means a lot to us to know our team is making a positive difference. Looking forward to welcoming you again soon!

Warm wishes,
The Eden Mobility Team

Rated 5 out of 5 stars

First time coming into the store with…

First time coming into the Warrington store with my friends and was greeted by Lee the Manager and I immediately felt so comfortable! He’s a lovely friendly guy!! Can’t wait to join the coffee mornings!

September 8, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi Naomi,
Thank you so much for your lovely review! We're thrilled to hear your first visit to our Warrington store was so welcoming. Lee will be delighted to know he made such a great impression. We can’t wait to see you at our coffee mornings soon!

Warm regards,
The Eden Mobility Team

Rated 5 out of 5 stars

Came a couple of months ago and visited…

Came a couple of months ago and visited again. Service couldn’t be better, all the team are so friendly!

July 22, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi, thank you for visiting our Warrington Store! We're glad you found our team friendly during your visit. We look forward to welcoming you back to the store again soon!

Kind regards,
Eden Mobility

Rated 5 out of 5 stars

Great service

Lee the man in warrington shop in golden square was so helpful and knowledgeable .we had a great laugh and went away with 2 wheelchairs.

July 4, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi Sharon,

Thanks for the fantastic review! We're so glad Lee made your visit to our Warrington shop both helpful and fun—and that you left with two wheelchairs and a smile!

Take care,
The Eden Mobility Team

Rated 5 out of 5 stars

Excellent all round service

Lee and Teela are such lovely ppl in the warrington branch. Sat for a good while with us going through everything we needed to know. They were very patient, helpful, understanding and a you could have a laugh and joke too which helps. Would highly recommend a visit to this shop especially if these 2 are in . Keep up the good work.😁😁

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great friendly customer service

Lee and Teela thank you for your help in choosing a light weight wheelchair that was suitable for both my husband and myself to use . I don't think Paul wanted to get out of the chair he was that comfortable. Looking forward to receiving the wheelchair and hopefully I won't run anyone down with it .

June 16, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you for your feedback. I'm sure Lee and Teela appreciate your kind words. I'm glad they were able to help you find what you were looking for.

Rated 5 out of 5 stars

Excellent service

Super friendly
Helpful
Welcoming
Excellent prices
Will definitely be sticking with these for my daughters needs and highly recommending to everyone i know :)

June 16, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you for such great feedback. We look forward to welcoming you back in store again soon.

Rated 5 out of 5 stars

Friendly and not pushy at all

10/10 Lee’s friendliness and humour gained my Mum’s trust and got my Mum to finally accept she needed a walking aid, without feeling old and for her own good, something I’ve been trying to do for over a year! Thank you! She’s absolutely loving it!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Welcoming

I had a lovely experience in the store. Teela and Lee were very welcoming and answered all my questions. The store smells and looks clean.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Visited the store today and Lee was so…

Visited the store today and Lee was so welcoming and helpful. He made the whole process so easy for me and my grandma and was so knowledgeable on the options available for her. I would recommend Eden Mobility to anyone looking for walking aid.

May 30, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you for recommending us. It's great to receive such good feedback.

Rated 5 out of 5 stars

A very helpful enquiry

We called to just view the 4wheeled rollators, to see if it was suitable for my wife to use. Lee the chap that served us went out of his way to make sure which one my wife would be best suited with. He was able to answer all the questions I asked in a calm and pleasant manner, ( what a nice chap) so much so we ended up buying one there and then.
We happened to return afew days later just to say my wife was so so pleased with the rollator, it's made walking easy not a task anymore. Thank you Lee for your help and making us welcome.

May 30, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Thank you for leaving such a wonderful review. It's great to hear how well Lee is doing, and how pleased you were with the service.

Rated 1 out of 5 stars

four wheel walker

My friend bought a four wheel walker in January the brake wasn’t working so we took it back
The lady in the shop in Warrington and the lady tried to fix it and couldn’t so she said the policy was to get an engineer out to see what was wrong I asked if it wasn’t safe then she should replace it because if she sits on the seat it doesn’t stay still if she gets on the bus and the bus jerks it flies down the isle she said it’s not there policy
So she let her leave the shop with an unsafe walker we will never shop there again
And the phone number you have given us is for an insurance complaints company not your customer service department I hope we can get a full refund

April 12, 2025
Unprompted review
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Reply from Eden Mobility - Warrington

Hi Jackie,

Safety is something we take extremely seriously, and we understand how concerning it must have been to leave the store with a walker that wasn’t functioning properly. Our policy is to have our team of engineers repair our products as they are trained professionals and if the walker was unrepairable we would have quickly replaced it for your friend.

We would be grateful for the opportunity to put things right. Please don’t hesitate to get in touch with our customer care team on 08006528444 so we can resolve this properly.

Sincerely,
The Eden Mobility Team

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