Eden.co.uk Reviews 

7,434
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 1,990 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speedy delivery, with many parcels arriving quickly, often within a day or two. People are very satisfied with the excellent product quality and wide selection, noting items are well-packaged and in pristine condition. The service is frequently highlighted as helpful and professional, with staff going above and beyond to assist during an easy ordering process. However, some customers also noted issues with delivery, including parcels being lost, significantly delayed, or not arriving as expected. These problems sometimes resulted in items being delivered too late for their intended purpose, causing disappointment for some.

What people talk about most

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting prompt and quick... See more

Product

Customers had positive experiences with product, often praising the excellent selection of Bibles, books, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Service

Reviewers mention positive feedback about service, consistently highlighting excellent, prompt, and efficient... See more

Quality

Customers consistently note positive experiences with quality, often praising items like cards, books, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paid for standard delivery but the parcel arrived the next day! Well packed keeping the items in good order. We have been ordering the IT's Your Move booklets produced by Scripture Union for many year... See more

Company replied

Rated 5 out of 5 stars

Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more

Company replied

Rated 5 out of 5 stars

Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more

Company replied

Rated 5 out of 5 stars

I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more

Company replied


Company details

  1. Christian Book Store

Written by the company

Eden.co.uk your one-stop-shop for Christian resources.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(7,434)

1,974 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering

Easy ordering , great packaging even though only a greating card , and arrived quickly.

June 11, 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Donna
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team



Rated 5 out of 5 stars

Prompt service

Prompt service, good value and well packed so arrived in great condition

June 11, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Stephanie,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Easy to order

Website easy to navigate and order products

June 10, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Adrian,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent product

Excellent product in exactly the correct size. Pretty good price and very speedy delivery.

June 10, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Simon,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team


Rated 5 out of 5 stars

Rapid delivery of exactly what we…

Rapid delivery of exactly what we needed and at a competitive price.

June 9, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Martin,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent resource, fast service

Paid for standard delivery but the parcel arrived the next day! Well packed keeping the items in good order. We have been ordering the IT's Your Move booklets produced by Scripture Union for many years now to give to a local school Year 6. An excellent resource for children transitioning to secondary school. This year we are adding a gospel tract by Kevin de Young which fits neatly inside the booklet

June 9, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Penelope,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Great service

Eden have always given great service with prompt, efficient delivery and the quality of items is always very good too.

June 10, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Sarah,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Good company

Good price. Goods delivered quickly in good condition. Reliable company.

June 9, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Chalres,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 3 out of 5 stars

It is annoying to have emails every single day!

Ordering & delivery of item excellent but do not wish to have emails every single day filling my box.

June 2, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Marion
Thanks for your custom and your review.
We really appreciate your feedback - I have now removed your email address from future emails and promotional offers.
Chad - Eden Customer Service Team



Rated 5 out of 5 stars

Fantastic company !

This company is fantastic! Quick efficient highly recommended!

June 9, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Claire,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team


Rated 5 out of 5 stars

Order came quick

Order came quick. Not much else to say.

May 8, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

A good quality Bible

I was able to find my wedding Bible that I'm going to gift to my husband here. The Bible was of a very good quality and was shipped and delivered on time.

June 2, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Edith,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Items required were in stock and…

Items required were in stock and delivery was very-prompt. Thank you.

June 2, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Beautiful Bible and Great Customer Service

So I ordered a Bible on impulse then found a much nicer one and ordered that one too. Had to contact customer service for a refund on the first one. Customer service was very understanding and responded very quickly. Eden has many delivery options to choose from as well which is a bonus. Will be buying from here again.

June 14, 2026
Unprompted review
Eden.co.uk logo

Reply from Eden.co.uk

Hi Apsara,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

very hapy

good product, much enjoyed worship music. Prompt delievery. Thank you so much

June 8, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Doreen,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Lovely Christian resources rarely found elsewhere

Easy to navigate the website. Quick response and postage. Great Christian cards and gifts rarely found elsewhere. Christmas cards are really lovely. Recommended.

June 9, 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Linda,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

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