Paid for standard delivery but the parcel arrived the next day! Well packed keeping the items in good order. We have been ordering the IT's Your Move booklets produced by Scripture Union for many year... See more
Company replied
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Review summary
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Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more
Company replied
Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
Company replied
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
Company replied
Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Eden.co.uk
Hi Tracey,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Excellent customer service and prompt…
Excellent customer service and prompt delivery as always. Can't fault it.
June 16, 2026
Reply from Eden.co.uk
Hi,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Books arrived on time and well packed
Books arrived on time and well packed. I was kept informed of progress well.
June 15, 2026
Reply from Eden.co.uk
Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Paula,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi David,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Eden are a very good Company, Courier not so
My order was not delivered when it was supposed to be. I ordered on 8th June for a 10th June delivery. Eden chased it with the courier and were told that the parcel would be delivered on 12th. It was actually delivered mid afternoon on 13th. The parcel had been to 3 different In Post Warehouses before being delivered. I know this wasn't Edens fault as they were told it would be delivered and it wasn't. In future I will certainly be cautious if In Post are the Courier. Their feedback if usually good maybe just a blip on this occassion.
June 8, 2026
Reply from Eden.co.uk
Hi Stephanie,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Very good prompt dispatch and delivery.
June 15, 2026
Reply from Eden.co.uk
Hi David,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Simon,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Clive,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Always happy to receive just what I…
Always happy to receive just what I ordered in a timely fashion.
June 8, 2026
Reply from Eden.co.uk
Hi Shelley,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Eunice,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Natalie,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Book arrived as predicted and on time…
Book arrived as predicted and on time and in excellent condition. Eden will be used again.
June 12, 2026
Reply from Eden.co.uk
Hi David,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Prompt delivery
The mug was delivered earlier than expected and I was kept informed of it's progress
June 11, 2026
Reply from Eden.co.uk
Hi Alison,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Quick service
June 12, 2026
Reply from Eden.co.uk
Hi Carolyn,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Jan,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Robert,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Quick service and deliver.
June 12, 2026
Reply from Eden.co.uk
Hi Susan,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
My purchase was shipped very quickly…
My purchase was shipped very quickly and arrived in pristine condition. The description was very accurate and exactly what I wanted.
June 5, 2026
Reply from Eden.co.uk
Hi Michael,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Elisabeth,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
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