Eden4flowers 

Ordered a 'cheerfulness' bunch of flowers for a colleague at work. £16.99 for a bunch of 34 stems of pretty flowers seemed a good price when looking at the picture of what would be received. By the time a specified delivery day was added, the total was £22.89. Had I not seen the bunch of flowers, I would have rated the service as good as I was given a tracking number & the flowers arrived on time. We were thanked for being so kind and the recipient was happy with her flowers but she has no idea what they were supposed to look like whereas I do. I am a bit disappointed with the size of the bouquet but I am also more disappointed that the very next day, flowers were starting to go over. All in all, I probably won't order from this company again as I think I could have been less lazy and just nipped to Aldi or Lidl for a lovely big bunch of flowers which would have lasted 10 times as long for a third of the price. Sorry!

i spent £69.90 on 24 luxury red roses and free chocolates guylian chocolates in the pic online, i got sent 24 dying roses the tropical palm leaves are going brown and black near ends. the roses petals are brown/black on tips. also the bunch of roses looks nothing like online there eucalypyus leaves to brake up the colour no site of the leaves, also sprays of hypericum berries well there's loads of the berries
the chocolates they sent are cupido nougat & choc Not Guylian like advertised on there site
the quality is awful i have seen better flowers at a petrol station.
there fancy website and all the stuff on there website drew me to then, but there service is horrible, i wish i had looked in to them abit more.
looks like i will be going to my local florist to get my partner some flowers for valentines day..

ordered flowers 2 days before my mums birthday yet they arrived days afterwards , reading other reviews it seems the quality of the flowers is appalling too but as my mum has dementia i cannot check this as she wont know , i dont know how companies like this stay in business , probably cos me and everyone else doesnt read a review first , do not use them

Ordered flowers and chocolates for valentines, flowers turned up a day late with no chocolates. Customer services tried to blame courier when the parcel was tracked so could see it was not sent on time.

Flowers are too important to risk getting terrible service, I strongly recommend not using this service except at your own peril.

I will Never use them again. I ordered flower for my mum for her birthday from eden4flowers when she received them she was really disappointed. It was a tiny bunch of lilies. I paid £32 for the flowers and deliver . I emailed them twice about it as was not satisfied and the email I got back just said this is what you ordered and the price you pay was correct when I sent the picture of the flowers. There was suppose to be at least 13 -16 blooms but there was only about 10. Not worth it.

I've used Eden twice now. First for flowers last Christmas and for a hamper this Christmas. Recipient most delighted on both occasions. Easy online ordering, precise, prompt delivery and quality product.

I've had no problems at all and will definitely use again.

Absolutely shocking service and attitude towards customers when things go wrong, simply a fob-off lot. Mark Keating seems to be a useless lout, with disrespect for people who pay cash for a seemingly good service, receiving very little in return, bad flowers almost dead and battered packaging and no concern after the fact - horrible bunch. Avoid them like the plague.

'Rose' the customer service girl is a complete bitch I dont no how theyre still a company Im reporting them to watch dog!