Edenmoor Reviews 1,764

It was easy to order online and equally easy to amend the order over the phone. The turkey breast joint and legs arrived well packed surrounded by ice packs. When cooked the turkey was delicious, tender moist and full of flavour. I used the confit method for the legs which worked well.

Always deliver good quality and on time

Christmas goose and all the trimmings we had from Edenmoor (Pipers Farm) was utterly delicious, beautifully packaged and top quality. Highly recommend.

We had a Christmas ham , probably the best ever. It was easy to order , arrived as predicted, beautifully packaged. Can’t recommend highly enough.

Easy to order. Delivered when they said it would be and quality and flavour was very good. Appreciate their care for the animals in all respects

The whole chickens were as ever delicious. The chicken thighs and drumsticks were very disappointing. This has not been the case before.

disappointed in customer service. Ordered 2 x 4 multi packs of meat pies. Unfortunately, the mixed pies did not have any labels on showing whether steak/game/squash or chicken. Based on top of pies concluded which 2 of them where but unfortunately 2 plain pie tops did not show which were steak and which Game. I asked customer service, who apologised for this but seemingly not willing to check with bakery which they could be. So family birthday meal will be a guess the filling! Cannot comment on quality of pies as not yet used. Just very disappointed in the lack of customer service help.

I hadn’t ordered for a couple of years and after being a little heavily hit by emails due to the name change of the company, decided to put in an order for a mixture of meat. Although I can’t deny the ethics, rearing and taste of the products, I have to say there are other companies out there doing just the same and what sets them apart is; 1. No delivery charges over a certain amount (£40 in some cases) and offering quicker more flexible delivery options. 2. The meat does not arrive frozen, but fresh, giving you control over whether you are wanting to use on the day of delivery, plus in my experience, frozen items are discounted against fresh with some companies and EDENMOOR just don’t compete on this on a like for like basis. The price and portion sizes with delivery on top is just not value for money. I would urge people to shop around a little more. I have found a company closer to where I live with the same ethics and rearing credentials who provide fresh, good quality and decently priced for the weight meat, quickly delivered with no delivery charges over £40. I will not be ordering from here again.

My delivery was great. The choices available are great. And, as expected, the food was beyond great and far better than you'll
get at any supermarket.
All in all, money well spent...

I made the decision to purchase meat from small UK farms that treat their animals well and slaughtered in a humane manner. Edenmoor/Pipers Farm fit that brief and I must say, the products I have tried so far have been outstanding. The bavette steak was delicious, it's not a cut I was familiar with, but it was juicy and delicious. Ordering is easy, delivery excellent too.

The product is of great quality and value but I’m keeping an eye on the sizes that’s offered

I bought the venison and the free‑range chicken burgers from Pipers Farm and was really pleased with both. The venison was lean, clean-tasting, and perfect for healthy meals, and the chicken burgers were light, flavourful, and felt genuinely wholesome. Everything cooked evenly and tasted like proper, responsibly raised meat. A great choice if you’re trying to eat well without compromising on quality

The issue is choice of Edenmoor to not label transparent pricing information and thus affecting possible choices to be made by customers.

Products sold by “portion size” did not display net weight at the point of online sale. An '8 size' (1.9 kilos) cost twice the price of a 4 size (1.5 kilos) portion. Had I been able to see the sizes I would have bought 3 4 portion sizes and received an additional kilo for the same price.

Under UK consumer protection regulations, key information such as quantity needs to be clear and available before purchase. Portion descriptions alone are subjective and do not provide the same transparency as weight.

I raised this with the company and was surprised and sad to not be well met. They have since confirmed they are satisfied with their current approach and do not intend to change it. Citizens Advice have advised that the matter will be referred to Trading Standards.

Arrived on time and was very well packaged. Only tried the steak so far but it was the best I’ve ever eaten.

The food, especially poultry has always been good. The beef is less special.

It would be great if you could reduce the packaging.

Great service ,easy to navigate website
Top quality products
Native breed Pork chops best ever
Red ruby steaks are succulent , best steak ever
Delivered on time

Great company and lovely meat

I have been ordering from Edenmoor (formally Pipers Farm) for a few years now and have never been disappointed. Their meats are packed in small or large portions, are always excellent quality and knowing that it is all organic and grass fed means I am purchasing the best money can buy. I love their fish portions too which are incredibly fresh and full of flavour. Edenmoor package their produce exceptionally well and all of it arrives in a freezer ready condition.

Absolutely beautiful 1.5kg of grass fed beef sirloin that I served for guests last Sunday, who loved it. Very high quality and beautiful to eat. I was sceptical of the cooking instructions, being only 30 min for 1.5kg but it was beautifully cooked, pink and moist throughout. I also ordered the beef gravy which was delicious, and a beef bone broth to make a soup with leftovers, and that’s also top notch.

Having had exceptional service in the past, I was disappointed this time. Our order was mistakenly dispatched a day early, so delivery was scheduled for early morning whilst we were 200 miles away on holiday. Customer service was apologetic but unable to stop it, but could tell DPD to leave it in a safe place. We then had to cut our stay short and rush home. Fortunately, the meat was fine due to the great packaging.
It would have been nice to have been given maybe some Pipers Points as a goodwill gesture.