Eden Tyres & Servicing  Reviews 10,374

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many people appreciate the friendly and helpful demeanor of the employees, making them feel well looked after and valued. The pricing is frequently mentioned as very reasonable and competitive, offering great value for the services provided. The booking process is described as easy and efficient, with many customers finding it convenient to schedule appointments online and receiving quick turnaround times. However, some customers also noted issues with communication systems failing to inform them when jobs were complete, leading to delays in collection. A few other people also felt that some staff members were unhelpful, rude, and unprofessional, particularly in certain branches, leading to uncomfortable and intimidating experiences.

What people talk about most

Service

Customers had positive experiences with service, often describing it as first-class, exceptional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Price

People report positive experiences with pricing, consistently finding costs to be reasonable and competitive.... See more

Booking process

Reviewers express satisfaction with the booking process, highlighting its ease and efficiency. Many customers... See more

Customer service

Users describe positive interactions with customer service, highlighting professionalism, helpfulness, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Turned up 10 minutes late for my appointment to have new battery fitted, no problem. Guys on reception took my car keys and straight away drove the car into the work bay. 10-15 minutes later, car is w... See more

Company replied

Rated 5 out of 5 stars

I have a Mini with run-flat tyres, and after dealing with several punctures over the past few months بسبب potholes, I decided to seek some advice. A member of staff suggested switching to standard t... See more

Company replied

Rated 5 out of 5 stars

I popped into the tyre shop today without a booking because I was struggling to remove a szied tyre valve. Luca and Giuseppe were incredibly helpful and friendly from the moment I arrived. Even thoug... See more

Company replied

Rated 5 out of 5 stars

Went to ETS on Alfreton road Derby on Monday booked the car in for a new front tyre. The price of tyre which also included vat and fitting was such a good price compared to other garages. Service was... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Eden Tyres & Servicing is a family run business established over 40 years ago. We now have 25 garages across the Midlands which provide Tyres, Wheel Alignment, Car Servicing, MOT testing, Air-conditioning, Car Brakes & repairs. Visit our garages in Derby, Ashby de la Zouch, Burton, Chesterfield, Coalville, Gainsborough, Giltbrook, Hinckley, Leicester, Melton Mowbray, Newark, Nottingham, Oakham, Ripley, Rugby, Somercotes & Sutton in Ashfield. Call in branch or Book online at www.edentyres.com.

Eden Tyres & Servicing

Written by the company

Excellent Customer Service
As a family run business, providing our customers with excellent service is a very high priority for us. We want our customers to use our services time and time again and aim exceed their expectations on every visit.
Great Prices
We believe in providing open and honest prices for our customers. The price we quote is the price you pay.
1000's of Tyres at low prices
We constantly compare our tyre prices to ensure we're offering you the very best deal.
Highest Quality
We never scrimp on quality when it comes to your vehicle and only use high quality equipment, parts and products. Partnering with well know, trusted brands such as Castrol Oil, Apec Braking and Hunter Wheel Alignment ensures professional service every time.
Book online
We're one of the only garages to offer SAME DAY online bookings for Tyres, MOT's, Air-Con Regas, Servicing & Wheel Alignment so if you're in a hurry it couldn't be easier to make an appointment. Choosing a location and time to suit you, you only pay when you're at the branch and we've completed the work on your vehicle. Visit www.edentyres.com to find out more.
Castrol Service Plus
We are now part of the exclusive Castrol Service Plus network ensuring our technicians deliver the highest quality vehicle servicing available & maintaining your dealership warranty.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I needed to have my BMW s wheel…

I needed to have my BMW s wheel alignment checked, Which is a part of regular servicing checks.
I looked and found ETS and booked on line which took only a few minutes and I was very pleased to get it booked in same day and free.
My visit was hassle free and very efficient by helpful staff the test was done and the adjustment made without any problems and I was on my way home in less than half an hour.
I am a very happy customer Thank you Eden

February 19, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Kevin,

Thank you for your great feedback. We’re pleased booking online was quick and that we could fit you in the same day.

Glad everything was sorted efficiently and you were back on the road in no time. We appreciate your support.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

I have used ETS twice for my MOT

I have used ETS twice for my MOT. Both times completed in about 40mins while I waited and no problems. The availability of our appointments is very handy. Would recommend

February 19, 2026
Unprompted review
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Reply from Eden Tyres & Servicing

Hi Tom,

Thank you for choosing us for your MOTs. We’re pleased both visits were quick and convenient for you.

We appreciate the recommendation and look forward to seeing you again.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

ETS were excellent

ETS, Somercotes, Alfreton.
They were excellent. We called in the morning aas told they'd order in our tyres and had an appointment that afternoon. We arrived a few minutes early but they started as soon as we got there. We went off to the local shop. Then they completed the work quickly and to a high standard and we were off home again. Excellent staff, very friendly and polite too.
Polite notice though, ask the two young men (one driving my car the other stood very close) to be aware of the customer watching them, as they drive the car over their toes, laughing and totally unaware I was stood watching!

February 17, 2026
Unprompted review
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Reply from Eden Tyres & Servicing

Hi Tracey,

Thank you for your lovely feedback about our Somercotes branch - we’re glad we could get your tyres ordered and fitted quickly.

We also appreciate you raising your concern and will address this with the team to ensure professionalism is maintained at all times.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Swadlincote branch - outstanding service every time

I can’t recommend Eden Tyres & Servicing in Swadlincote enough.

Simon and the team have been absolutely brilliant and I’ve been using them ever since they opened. They are always helpful, honest, and take the time to explain things properly rather than just fobbing you off.

They did once have an issue where my exhaust on my Insignia wasn’t quite right afterwards, but the important part is that they owned it straight away, rectified it, and even went the extra mile by fitting aftermarket parts to make it look completely standard again. That level of care and responsibility is rare these days.

They are the only garage I trust with all three of my cars and I genuinely can’t thank them enough for the service they provide.

Highly recommended.

November 18, 2025
Unprompted review
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Reply from Eden Tyres & Servicing

Hi Vince,

Thank you for such a fantastic review of our Swadlincote branch. Your continued trust in Simon and the team really means a lot.

We’re especially pleased you highlighted how the exhaust issue was resolved - putting things right is very important to us.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service. Nothing was too much trouble for the fitter who even managed to find a wheel nut cap that I was missing

February 13, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Hi Robert,

Thank you for your review. We’re pleased you received quick, efficient service and that our fitter could help with the wheel nut cap too.

We appreciate your support.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Excellent…Hailey is super efficient…

Excellent…Hailey is super efficient fast turnaround highly recommended

February 18, 2026
Unprompted review
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Reply from Eden Tyres & Servicing

Hi Martyn,

Thank you for your kind feedback. We’re glad you were happy with the fast turnaround.

We’ll pass your comments on to Hayley!

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Excellent as always

Excellent as always. Quick, professional and great prices. This is a great business

February 17, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks, James 😊
Great to hear everything was quick, professional, and smooth – we really appreciate your kind words!

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Always first class service

Always first class service. Booked my car in for an MOT and service, all sorted in quick time. The staff are always polite and make you feel welcome. Can't recommend them highly enough.

Thank you for looking after my car for me.

February 17, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thank you, Jean 😊
We’re glad you found the service first class and that your car was looked after – the team really appreciates your feedback!

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Full Service and MOT

From booking to having my car returned it was a flawless system. I had my car booked in for a full service and MOT. The price was exactly what I expected and the car ready to be collected at the estimated time from drop off. I was called beforehand and informed that my car was ready and every member of staff was polite and courteous. I had asked for an additional job to be completed and the diagnosis was given and advice on the job too.

Thank you for a continued great service!

February 17, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks, Emma 😊
Delighted you found the booking and service process flawless – we’re always happy to help and provide advice when needed! 🚗

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

New Tyres

Competitive price and friendly customer service as always.

February 16, 2026
Unprompted review
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Reply from Eden Tyres & Servicing

Thank you, Iain! We’re glad you’re happy with both the service and the prices. Always a pleasure to help keep your car running smoothly.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Fab team great service!

Fab team! Moved to Belper but still drive back to Eden Tyres because the staff are friendly, and the service is great!

February 16, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks so much, Sam! It’s fantastic to hear you’re still making the trip from Belper—we really appreciate your loyalty and kind words about the team.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Excellent service

Excellent service! Website extremely easy to book in for a tyre change with free alignment check. Team at the Hinckley branch very efficient and friendly, double checked what I wanted, tyre with alignment check and adjustments following the check completed between 30-40 mins at a very competitive price. This is the second time I have used this company and will more than likely migrate over to them for servicing

February 16, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thank you, Simon! We’re delighted your experience with the Hinckley branch was smooth and efficient. Looking forward to supporting your car servicing needs in the future!

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Top garage!

Top garage, good pricing and no complaints, took my car in for an MOT & full service, everything done in good time. All the staff are friendly and approachable. Definitely my go-to place for any car concerns!

February 11, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks, Ben! It’s great to hear that everything went smoothly for your MOT and full service. We’re always here for any car concerns you might have.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Replacement of 2 tyres

Booked online to replace both rear tyres on my Tesla, which was simple and quick. On arrival, lady on Reception was very friendly. Although they were very busy, job was done efficiently and reasonably quickly. Thank you.

February 14, 2026
Unprompted review
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Reply from Eden Tyres & Servicing

Thank you, Mrs Phelps! We’re pleased the Tesla tyres replacement went quickly and smoothly. The team at reception will be happy to hear your kind words.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Ashby branch

Ashby branch - absolutely brilliant service.
Staff are very friendly and helpful and work quality is excellent.

February 11, 2026
Unprompted review
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Reply from Eden Tyres & Servicing

Thanks, Andy! We really appreciate your feedback and are glad you found the Ashby branch helpful and the work quality excellent.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Right from the initial phone call to…

Right from the initial phone call to book and sort, Lucy was friendly, polite and efficient. This continued through the drop off and collection. I was kept informed of any amendments throughout the process and the work was completed in a timely way . Thank you Eden Tyres and Servicing … I would highly recommend.

February 14, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thank you, Jane! It’s wonderful to hear that Lucy and the team provided such a smooth and informed experience. Your recommendation means a lot to us!

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

Burton branch

Burton branch. Needed 2 new tyres, booked a time to visit , car was immediately taken into workshop, 2 tyres fitted, tracking /wheel alignment done all within 25 minutes. Even with a good chat with the team there, free drink too.

February 14, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thank you, Amanda! Great to hear the tyre fitting and wheel alignment went so quickly, and that you enjoyed the chat and free drink too.

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

6 star service in Ashby de la Zouch.

Ive used Eden Tyres in Ashby de la zouch for 6 years.
Annual MOT and service, and anything inbetween.
These boys give a customer service experience much more than 5 star. Their help and advice is honest and reliable. This week they sorted out a bit of a drama, my car had a vert scary puncture on local roundabout, despite being very busy, they made space to quickly put me back on the road. A big thank you.

February 12, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thank you so much! We’re thrilled the team could help in that stressful situation and that you’ve had such a positive experience over the years. Safety and reliability are always our priority!

Kind regards,
Melissa
Eden Tyres & Servicing

Rated 5 out of 5 stars

I have used Eden Tyres for several…

I have used Eden Tyres for several years now and they have consistently provided a high level of service. Thanks.

February 13, 2026
Unprompted review
Eden Tyres & Servicing  logo

Reply from Eden Tyres & Servicing

Thanks so much! We’re pleased to hear we’ve consistently met your expectations over the years.

Kind regards,
Melissa
Eden Tyres & Servicing

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