absolutely rude and inconsiderate customer service!!! My advice is don not buy from them on line. I placed an order which was confirmed and payment taken. I then received a message telling me they w... See more
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No communication. Placed order over 48 hours ago - order still not dispatched. Have email several times with no response, tried calling their number only to be greated with an automated message saying... See more
do not use this company !!! i ordered x3 ghd brushes and only 1 came . tried calling to speak with someone and no answer . The only communication is via email. "Apparently " my missing items have bein... See more
Company replied
Placed order. Got dispatch email. Items never arrived. Phoned up, got an explanation of sorts then one of the items sent out next day. Was told on that day I was being refunded for the other item. Wai... See more
Company details
Information provided by various external sources
Edwards Menswear have the latest menswear from premium brands including Adidas, Armani, EA7, Hugo Boss, Ralph Lauren, Fred Perry, Superdry, Pretty Green, Gant, and more.
Contact info
King Street 35, CA11 7AY, Cumbria, United Kingdom
- info@edwardsmenswear.co.uk
- www.edwardsmenswear.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good site
The item I received was in excellent condition and sold for a very good price. I would happily buy from this store again
I placed an order firstly ivevstill not…
I placed an order firstly ivevstill not received all my goods weeks later and secondly they’ve not sent me what I ordered. Very frustrating.
Very helpful, great customer service
Very helpful I had a problem with a item that was delivered I emailed the company got a answer back within 24 hours. I sent the item back and received another through the post. Would I buy from Edwards menswear again yes definitely,and I would like to say "thank you Jamie " who was more than helpful on the phone sorting out my issue
Very poor service!
Wrong size sent (ok mistakes happen) but when I tried to contact them my emails were ignored, tried Twitter and Facebook which were also ignored l, then when I eventually got hold of them to return the item the size I wanted was out of stock! Sent the item back at my own expense and neither that cost nor the original postage cost was refunded despite it being their fault!
Not really sure why a menswear shop …
Not really sure why a menswear shop sells womens Adidas trainers.Quite confusing when buying mens trainers.
great deals from time to time
Ordered from Edwards a few times now …
Ordered from Edwards a few times now and found their service to be second to none. Orders fulfilled quickly and quality if products is excellent. Recommended to a few friends who also use now. Very good and well worth 5 stars *****
No communication
No communication. Placed order over 48 hours ago - order still not dispatched. Have email several times with no response, tried calling their number only to be greated with an automated message saying that they are not available now. I am now requesting a refund through paypal.
Wrong item sent
I was sent something totally different to what I had ordered according to the website, I was then told if I paid to return the parcel they would refund the postage costs but they didn’t!!
Great service always look for clothes …
Great service always look for clothes on here,best place for lacoste thank you
Great service
Great service, top was as pictured and great price, first time ordering from Edwards Menswear, would definitely use again.
Excellent experience
Excellent experience. Order, Payment, Shipping, all good.
Top company
Top company, will recommend to anyone. Returned an item for a different size, it was exchange with no quibbles. Delivery is fast too.
Excellent work..
..ordered a lacoste top in the sale, was despatched quickly but then had multiple issues with the courier as it was Xmas and i dont think the shop had any control who was delivering some of their parcels over that period...Spoke to Pete at the shop who got on the case and parcel arrived the next day - So would defo buy again..Good stuff and top well worth it at 50% off!
Incorrect shirt displayed on …
Incorrect shirt displayed on website.but other items where perfect.
Item didn't arrive
Placed order. Got dispatch email. Items never arrived. Phoned up, got an explanation of sorts then one of the items sent out next day. Was told on that day I was being refunded for the other item. Waited 10 days and nothing was refunded. Made a call and was refunded immediately. Just seemed to need prompted. Friendly enough staff, great offers and I will use again and I've used before. Just had bad experience this particular time.
I would definitely buy again
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