EE Renewables Reviews 

257
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and efficiency, making interactions pleasant and productive. The service is frequently described as excellent, with many appreciating the smooth and timely execution of work. Consumers also highlight exceptional customer service, noting prompt responses and clear communication. The quality of installations is often commended, with systems working perfectly. However, some customers noted occasional issues with product components, such as faulty parts needing replacement. Despite these instances, the company generally resolved issues efficiently, restoring systems to full functionality.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers report highly positive experiences with the service, consistently praising the efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the outstanding communication and... See more

Product

Customers consistently note ambiguous experiences with the product, with many expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such professional and knowledgeable staff. We have been disappointed with our solar panels (installed by a different company). EE Renewables have been helping us out. We've met two of their staff... See more

Company replied

Rated 5 out of 5 stars

From start to finish, EE Renewables have been amazing! The team who fitted the system were so professional. Carl, Cary and Reece all had a 'can do' attitude and the whole installation was carried out... See more

Company replied

Rated 5 out of 5 stars

Doug has been out twice now to fix our solar system. On the first visit he correctly diagnosed the problem and raised the ticket to have a new inverter installed, and on the return visit he has today... See more

Company replied

Rated 5 out of 5 stars

The installation team turned up on time and didn't waste any time getting straight to work. They were happy to answer any questions and were clear when power would be out and worked around our needs.... See more

Company replied


Company details

  1. Solar Energy Company
  2. Electric Vehicle Charging Station
  3. Energy Supplier
  4. Green Energy Supplier
  5. Solar Energy Contractor
  6. Solar Energy Equipment Supplier

Written by the company

Established in the south for more than a decade as independent green home energy experts, we are trusted specialists in solar panel installations, air source heat pumps, battery storage and electric vehicle charging. The friendly, knowledgeable experts in our Hampshire-based family-run team offer homeowners straightforward advice that can help cut or even eliminate monthly home energy bills. We’re also a trusted provider to commercial customers. MCS accredited and NICEIC approved. Members of the Competent Persons Scheme, Renewable Energy Consumer Code, CTSI Trading Standards approved code, and Trustmark.


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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4.9

All reviews

(257)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Engineer

Engineer was excellent in checking the equipment and explained the process of the investigation. Reported this issue and returned with warranty unit, fitted and explained the fitting and checks carried out. Well done Doug and Maria

November 7, 2025
Unprompted review
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Reply from EE Renewables

Hi,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Fantastic service from start to finish

One always goes into these installs with a certain amount of trepidation; will the install go smoothly, will extra costs suddenly appear? No worries at all with EE Renewables. From the initial survey, email communications, until the actual installation, absolutely brilliant service. Damien, the electrician who undertook the install, was so polite and friendly. He asked what preferences I had, and catered for them brilliantly. Such a neat job. All contact with the bookings and accounts team have been as equally friendly, and I get the impression they really value their customers. Recommend 100%.

October 14, 2025
Unprompted review
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Reply from EE Renewables

Hi Malcolm,

Thank you for the positive feedback, it is greatly appreciated. We take real pride in a smooth customer journey so thank you for highlighting this!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Moving our inverter

Doug was respectful, confident and proffesional in attitude and workmanship , coping with a confined space in the hall with limited access to loft space . He even went the extra mile and helped momentarily with some heavy moving and handling during our building prep . On leaving having resited and fitted a new inverter
he answered all our questions in an accessible manner leaving us proud to be doing our bit for climate change . Many thanks Doug .

October 30, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Sue,

Thank you for the positive feedback, it is greatly appreciated. Doug is an asset to the company so thank you for highlighting this!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 4 out of 5 stars

Good but you need to know this

Scaffolding came and went on time, installation a few days late but done in a day and a bit .
Became aware of a problem that despite full battery I was still drawing 200 to 300w from the grid.They sent engineer to check wiring then said could be meter Contacted eon who said there was no problem but after much pressure and a £100 fee 3 months later they sent someone to check meter .All ok and EE sent engineer at same time who then agreed it was their system.
They then agreed to swap out system,it's Hanchu, the problem persisted so they swapped it for a Fox system.All now ok .
EE rely too much on the app as do Hanchu.
My recommendation is put as many panels on the roof as you are allowed,not just 3.66kw, use Fox not Hanchu, don't use Eon, do use EE Renewables but don't part with the full money until happy which is what I did .I think they are a good company let down by poor equipment.

October 27, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Michael,

Thank you for your feedback.

The issue appears to have been related to the low generation levels, which was not sufficient for the six panels you had on your roof. As a result, we made the decision to upgrade your system with an alternative kit better suited to your property’s needs.

While our surveyor aims to achieve 100% accuracy, on this very rare occasion there was a minor oversight. Please note that this was not related to the Battery Manufacturer, we have successfully installed this particular kit in over 350 properties without coming across this issue.

Since our incorporation in 2015, we have partnered with trusted manufacturers such as Hanchu, Fox and Tesla, among others. Every system we install meets our high standards for quality, is fitted by experienced engineers, and undergoes a rigorous vetting process, this includes reviewing case studies, testimonials, and installation data from thousands of homes across the UK and Europe.

Thank you for highlighting that we would never expect payment until everything had been fully satisfied. Ensuring every customer is completely happy with the outcome remains our top priority.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Outstanding Support and Service from EE Renewables

The support and service I have had from EE Renewables has been outstanding.They have resolved a long- standing problem with a Solar installation put in by another company some years ago but who were then unwilling to take responsibility for it !
In addition the newer installation EE Renewables have provided for us is working very well indeed.
No hesitation at all in thoroughly recommending this company.

October 17, 2025
Unprompted review
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Reply from EE Renewables

Hi Bill,

Thank you for the positive feedback and recommendation, it is greatly appreciated. We take real pride in a smooth customer journey so thank you for highlighting this!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Real commitment to get the job done…

Real commitment to get the job done quickly and accurately

October 25, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Owen,

Thank you for the positive feedback, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Would recommend without any reservation

We used EE renewables through a scheme with our local authority. They have been brilliant from start to finish. Everything happened in a timely way with excellent and clear communication. We have had contact with the back office staff, the surveyor, and the installation team. All were professional, polite and knowledgeable. We have been really impressed and are already recommending to friends and family. Well done and thank you

October 7, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Liz,

Thank you for the positive feedback and recommendation, it is greatly appreciated. We take real pride in a smooth customer journey so thank you for highlighting this!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Prompt efficient service from Doug the…

Prompt efficient service from Doug the engineer.

With many thanks

October 16, 2025
Unprompted review
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Reply from EE Renewables

Hi Perevez,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Problem solved. Thanks Doug!

Doug has been out twice now to fix our solar system. On the first visit he correctly diagnosed the problem and raised the ticket to have a new inverter installed, and on the return visit he has today installed the new inverter, taking our system from an average of about 6watts output to over 2000watts. Fingers crossed we should see a nice reduction in our electricity bills over the coming months. Thanks Doug!

October 16, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Mr Wood,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Great service

Bobby and Dave fitted solar panels to our house today. They were on time, very clearly explained what they needed to do and completed the job efficiently. They showed me the photos of what they had done outside and in the attic and clearly explained the app that we need to use and the process following the installation. They were friendly, careful and tidy in their work.

October 13, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Nicola,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Every individual that I needed to speak…

Every individual that I needed to speak knew what to do and how to answer my queries. The whole process of applying, the survey and the installation was well rehearsed and put into practice. The system designed worked as intended. To me the solar/battery/EV charger is the way to help fight climate change.

October 7, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Jan,

Thank you for the positive feedback, it is greatly appreciated!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Great Team and Aftercare.

The installation team turned up on time and didn't waste any time getting straight to work. They were happy to answer any questions and were clear when power would be out and worked around our needs. Very little disruption while we worked from home and were very professional throughout the install. Great team who worked really well together. All work 18 panels a battery and an inverter all done from 8am to about mid afternoon. Faultless installation. After care is also great with emails explaining all documents and how to apply for the SEG tariff. Very thorough overall.

October 2, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Mr Tart,

Thank you for the positive feedback, it is greatly appreciated. It is great to hear that your Solar journey was a smooth and enjoyable one!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

EERenewable a delight to work with.

Recently had EERenewables install Solar Panels, Battery, EV charger etc. They were a delight to deal with from start to finish even when a few issues arose. They were courteous, professional and efficient with all matters. To mention some names, Luke, Sean, Bethany, Hollie, Stracie and Verity in technical support deserve a special mention.

October 3, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Mr Dias,

Thank you for the positive feedback, it is greatly appreciated. It is great to hear that your Solar journey was a smooth and enjoyable one!

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Exceptional Customer Service and Care

From the beginning EE Renewables were clear and informative with all their communication. All employees I had contact with were great, whether during the installation or in the office. Very helpful, friendly and willing to deal with any questions, queries or issues.
The service provided was exceptional and I would use the company for future work and not hesitate to recommend.

October 2, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Mr Walters,

Thank you for the positive feedback and recommendation, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent Service and Products from EE Renewables

We used EE Renewables as our installer for solar panels through the Solar Together scheme and can honestly say they were faultless. Excellent customer service, did what they said they would when they said they would (which shouldn’t be rare, but it is!) Great follow up from everyone involved too, which goes a long way with me. Would heartily recommend.

August 22, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Mrs Powell,

Thank you for the positive feedback and recommendation, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Excellent, solid service

The electrician who installed our battery, and later upgraded the safety of our home system, was very thorough and conscientious. He explained everything carefully and inspired confidence throughout. The admin side at EE Renewables were also efficient and helpful.

September 30, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Mike,

Thank you for the positive feedback, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Very professional service

Very professional service , Oliver came out to survey and an appointment was made soon after I accepted the quote , which was the cheapest out of the 3 quotes I obtained . On the day Damian and Ryan who turned up were friendly , hard working and knowledgeable , all done in a day ! Great job , the only thing that let the process down was the local scaffolders they had booked ( though I don’t blame EE for that as the scaffolders had been subcontracted ) EE weren’t to know . I would highly recommend EE to anyone looking to get solar panels and battery installed

August 21, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Jo,

Thank you for the positive feedback, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Solar Panels

Owen, Dave and Ollie arrived on time and completed their tasks efficiently and in good time. Dave explained how the system worked and spent time answering our questions. Highly recommended.

September 25, 2025
Unprompted review
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Reply from EE Renewables

Hi Ron,

Thank you for the positive feedback, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

My experience of EERenewables has been great.

All my dealings with EERenewables have been great. Whether the office staff, scaffolders or the installers, all have been cheerful, helpful and informative. Everything that they said would be done was done as arranged. The weather was not great on the day of installation but Arran and Oscar just kept on going leaving everything tidy and working properly ... well done to all!👏

September 10, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Graham,

Thank you for the positive feedback it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

Rated 5 out of 5 stars

Solar Panel Installation

Had solar panels and 9.4kwh battery and inverter fitted by EE Renewables mid September 2025. I was extremely impressed with the excellent service provided by the company and the installation team. Everything went smoothly from start to finish. I would highly recommend EE Renewables if you are considering a solar panel installation.

September 25, 2025
Unprompted review
EE Renewables logo

Reply from EE Renewables

Hi Steve,

Thank you for the positive feedback and recommendation, it is greatly appreciated.

If you have any queries going forward, please do not hesitate to get back in touch and we will be more than happy to help.

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