eEuroparts had the best deal for the ignition switch for my 2000 BMW 323Ci. The part was easy to install and appears to have gotten rid of the problem I was having with the flashing lights on my inst... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
eEuroparts is "The Total Package". From their selection of products, pricing, customer service, to expedited shipping. I had purchased (2) 5 litre jugs of Liqui Moly Special Tec 0W8 motor oil to serv... See more
Company replied
the speed sensors for rear of my e93 2010 bmw 335i convertible worked perfectly. super easy to take in and out and great quality feeling same as oem couldnt tell the difference myself. didnt have to r... See more
Company replied
I had an issue with the rear brake pads I originally ordered because they didn't fit my Mercedes. I contacted the seller, provided my VIN, and they immediately sent the correct replacement. Their resp... See more
Company replied
Company details
Written by the company
Since 2000, eEuroparts has specialized in European vehicles with OEM and premium aftermarket parts for Audi, BMW, Mercedes- Benz, Volkswagen, Volvo, Saab, and more. Our mission is simple: premium European parts at great prices, fitment confidence you can count on, and fast shipping from our U.S. network. Orders placed before 2:00 p.m. CST typically ship the same business day. Support is available via live chat and email to help with product selection and order questions. Our catalog is organized around real ownership needs, and Kits That Fit™ helps bundle the parts that belong together for common repairs.
Contact info
231 Hogan Rd, 38563, Gordonsville, United States
- (615) 761-5655
- customerservice@eeuroparts.com
- www.eeuroparts.com
4.6
Excellent
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from eEuroparts.com
Thank you so much for the review! We’re happy to hear that you are satisfied with the quality and reached you quickly.
We appreciate your business—please let us know if you need anything else to keep your vehicle running smoothly!
Reply from eEuroparts.com
Thank you for the great review! We're glad everything arrived quickly and correctly. We appreciate your support!
I was sent the wrong pads for my car.
July 27, 2026
Reply from eEuroparts.com
We sincerely apologize for the mix-up! We have sent you a direct message to help resolve this and get you the correct parts right away. Thank you for your patience!
I had a very disappointing experience…
I had a very disappointing experience with eEuroparts.
The biggest problem was the lack of clear and accurate communication throughout the return process. All communication was done by email, and the information I received was often incomplete and inconsistent.
The return shipping process was especially frustrating. The return documentation and shipping information only provided one tracking number, yet later I was told that multiple shipments were expected. This was never made clear in advance, and it created unnecessary confusion. Because of the unclear instructions, the return process became much more difficult than it should have been.
To make matters worse, I was later informed that a 20% restocking fee would be applied. I do not believe it is fair to charge customers additional fees when the return instructions and shipping information were not clearly communicated from the beginning.
Good customer service requires accurate information, transparency, and clear communication. Unfortunately, my experience with eEuroparts did not meet those expectations.
Based on my experience, I cannot recommend this company. I hope they improve their communication and make their return process much clearer for future customers.
July 15, 2026
Unprompted review
Reply from eEuroparts.com
Apologies for the issue! We’ve sent you a message directly so we can resolve this for you right away.
Was as described, No Issues.
Was as described, quick delivery time, & a reasonable price.
July 19, 2026
Reply from eEuroparts.com
Thank you for taking the time to leave us your feedback!
We are thrilled to hear that your order arrived on schedule and that everything was in perfect order. We truly appreciate your business and look forward to assisting you again in the future!
Reply from eEuroparts.com
Thank you for taking the time to share your feedback! We're glad to hear that your order arrived quickly and exactly as described.
We appreciate your business and look forward to serving you again in the future!
Good price on parts
Good price on parts. Good service and prompt response on parts issues.
July 12, 2026
Reply from eEuroparts.com
Thank you for taking the time to share your review! We're glad to hear you're happy with our pricing and that our support team was able to assist you quickly.
We truly appreciate your business and look forward to helping you again down the road!
Reply from eEuroparts.com
Thank you for taking the time to leave us a review! We're glad to hear your order arrived so quickly.
We appreciate your business and look forward to helping you with your next order!
Reply from eEuroparts.com
Thank you so much for the kind words and continued support! We are happy to hear that we can help keep your older vehicles on the road without breaking the bank.
We truly appreciate your business and look forward to helping you with your next project!
Wonderful🐺
These are the days of old aka DIY…thank you 4 having a place 2 make that a lil more graceful 🐺
July 20, 2026
Reply from eEuroparts.com
Thank you so much for the awesome note! We are glad to help keep the DIY spirit alive and make working on your vehicle just a little bit smoother.
We truly appreciate your support and look forward to helping you with your next project!
Reply from eEuroparts.com
Thank you so much for the great review! We are glad to hear that you had a smooth experience and were happy with our prices and delivery speed.
We truly appreciate your support and look forward to serving you again!
I've been shopping with Eeuroparts for…
I've been shopping with Eeuroparts for years and they still get it right. On the instance they did not, they fixed it promptly. There is nothing better for my garage or my sanity. Thank you.
July 19, 2026
Reply from eEuroparts.com
Thank you so much for being a long-time customer! We are glad to hear that we’ve earned your trust over the years and that our team was able to make things right whenever an issue came up.
We truly appreciate your continued support and look forward to keeping your garage stocked for many years to come!
Reply from eEuroparts.com
Thank you for the great feedback! We're glad to hear your parts arrived exactly as described and that you were happy with the shipping.
We truly appreciate your business and look forward to helping you with your next project!
Good communication start to finish and…
Good communication start to finish and fast shipping.
July 10, 2026
Reply from eEuroparts.com
Thank you so much for the wonderful feedback! We are happy to hear that you had a seamless experience with our communication and that your order arrived quickly.
We truly appreciate your business and look forward to helping you out with your next project!
Poor Business Practices/Waste of Time and Effort
I ordered a Corteco 80001125 - Engine Crankshaft Pulley for the advertised price of $224.95. The order was received and processed. My credit card was charged. The following day, I returned to the website to take another look at the part and saw the item was still in stock for the price of $385.95. I was pleased that I got a good deal on it by shopping around.
The same day, I received an email stating that the part was no longer in stock and they cancelled my order. Not sure what happened, but eEuroparts but they should have honored the business transaction and completed the sale despite the reason.
I purchased the item from a reputable vendor. I will steer clear of eEuroparts in the future.
July 16, 2026
Unprompted review
Reply from eEuroparts.com
Hi Michael,
We apologize for this inconvenience. Because of a technical error in the pricing tool, the last piece that we had in stock (the one you purchased) was marked as unavailable for some reason.
Our development time has fixed this bug. The new batch of this part will have a higher price, but we honored your order and shipped the part the following day after verifying that we have it in stock. Since you purchased the part elsewhere in the meantime, we facilitated the return and issued a full refund for your order.
We appreciate your understanding about this.
Reply from eEuroparts.com
Thank you so much for the fantastic feedback! We are glad to hear that you received your order quickly and had an excellent experience with our team.
We truly appreciate your business and look forward to helping you with your vehicle parts needs again in the future!
Elring 249.070 - Engine Oil Cooler Gasket for 2010 Porsche Cayenne GTS
the part was exactly what I needed at a great price. The shipping was extremely fast. I will for sure be purchasing from them again.
July 15, 2026
Reply from eEuroparts.com
Thank you so much for taking the time to share your feedback!
We are glad to hear that the Elring Engine Oil Cooler Gasket was exactly what you needed for your Porsche Cayenne , and that you were happy with our pricing and fast shipping.
We truly appreciate your business and look forward to helping you keep your Cayenne running perfectly in the future!
Reply from eEuroparts.com
Thank you so much for taking the time to share your feedback!
We are thrilled to hear that we had the parts you needed in stock and got them shipped out to you so quickly. Your recommendation means the world to our team!
We look forward to helping you with your next vehicle project.
Reply from eEuroparts.com
Thank you for the feedback. We're glad our technical team could provide the right information and help you out.
Please let us know if you need anything else in the future.
I am very happy with their service.
June 16, 2026
Reply from eEuroparts.com
Thank you so much for the feedback! We're glad to hear that you are happy with our service.
Please let us know if there is anything else we can help you with in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.