Eflorist Reviews 

292,613
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,815 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process straightforward and appreciated the ease of website navigation. For numerous people, deliveries arrived on time, and they were pleased with the beautiful appearance and lasting quality of the flowers. However, some customers also noted significant dissatisfaction with product quality, reporting flowers arriving wilted, covered in flies, or not matching advertised images. Many people experienced issues with delivery, including late arrivals, orders not being delivered at all, or problems with specific couriers. Additionally, some reviewers mentioned missing items like chocolates or cards, and others found the overall service unreliable.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and presentation, with some customers expressing... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the excellent quality of flowers,... See more

Service

Consumers find service to be ambiguous, with many reviewers praising it as fast, efficient, reliable, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Was very pleased with delivery etc but today the recipient of the flowers told me that they were covered by tiny flies by yesterday morning and they had to remove them from their room. I guess thes... See more

Rated 3 out of 5 stars

The roses were very wilted and the whole bunch was tired. It did pick up a bit of being soaked but went in dustbin yesterday. That was a lot of money for 3 days of wilted flowers. I am so disappojn... See more

Rated 3 out of 5 stars

I placed my order on the 16th July to be delivered on the 20th July but it was delivered a day late. I’m not happy about that because it was a gift for my best friend’s special birthday.

Rated 3 out of 5 stars

Ive been told by the recipient that the flowers are lovely thank you. However I am disappointed to be told that the free gift of chocolates and the card I had written did not get delivered. These flow... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.1

Average

TrustScore 3 out of 5

293K reviews

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3.1

All reviews

(292,613)

5,966 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

service provide

I am extremely disappointed with both the delivery service and the condition of the flowers.

You chose the cheapest courier to deliver fresh flowers during extremely hot weather. The bouquet spent at least a full day in completely unsuitable conditions and was only delivered late in the evening.

By the time it arrived, the flowers looked as if they had been taken from a cemetery after sitting there for a week. They were clearly no longer fresh and completely unacceptable as a gift.

This is not the product I paid for. Fresh flowers should arrive fresh, not wilted and dying because of poor delivery arrangements.

July 17, 2026
Rated 5 out of 5 stars

Excellent service and beautiful flowers

Excellent service. I was concerned that delivery would be late as had been the case with others. As the flowers were for a funeral it was important that they arrived on time. The flowers were beautiful and drew many admirers.

July 17, 2026
Rated 3 out of 5 stars

I was disappointed

I was disappointed, the bouquet looked far from what we ordered. Though the flowers were fresh and nice, but the arrangement, the type and colors of the flowers did not match

July 17, 2026
Rated 5 out of 5 stars

Flowers arrived on time

Flowers arrived on time, good communication. My only concern was that although there was someone at home at the time of the delivery the order was left for all to see on the door step. I had to telephone the recipient for them to pick it up before the possibility of it being taken. They did say that the flowers and chocolates were lovely.

July 17, 2026
Rated 2 out of 5 stars

I ordered a medium size bouquet.

I ordered a medium size bouquet.
On delivery there were 6 roses, for the cost of the item I was very disappointed and embarrassed as this was a present.
The card was poorly cut and had a non printed area which I had to cut.
Overall I was very underwhelmed.
Delivery was fast and efficient but I won’t be ordering again.

July 14, 2026
Rated 2 out of 5 stars

Birthdays are important

I ordered snd paid for flowers to be delivered to my niece who suffers from severe mood disorders. Getting flowers on her birthday was important and I made that clear when I ordered. Her favourite flowers are stocks.. blues and purples. I ordered a bouquet that look like it included those. A bouquet of pink roses was delivered a day late.

July 21, 2026
Rated 1 out of 5 stars

Please refund my money

The driver couldn't find the address so I said I'd call him back if i could find out more. I found one line was different and called him back giving the missing line being Sterling court. I also notified Evri at least five times that Stirling court needed adding to the address and still they didn't deliver. I then asked they be delivered to me because by now the flowers would be dead. They said to come back to you to claim my money back as my friend has now gone to be cared for elsewhere yesterday. I have never ever had a problem with eflorist before or evri. Please refund my money.

July 17, 2026

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