Eflorist Reviews 

292,607
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,815 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process straightforward and appreciated the ease of website navigation. For numerous people, deliveries arrived on time, and they were pleased with the beautiful appearance and lasting quality of the flowers. However, some customers also noted significant dissatisfaction with product quality, reporting flowers arriving wilted, covered in flies, or not matching advertised images. Many people experienced issues with delivery, including late arrivals, orders not being delivered at all, or problems with specific couriers. Additionally, some reviewers mentioned missing items like chocolates or cards, and others found the overall service unreliable.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and presentation, with some customers expressing... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the excellent quality of flowers,... See more

Service

Consumers find service to be ambiguous, with many reviewers praising it as fast, efficient, reliable, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Was very pleased with delivery etc but today the recipient of the flowers told me that they were covered by tiny flies by yesterday morning and they had to remove them from their room. I guess thes... See more

Rated 3 out of 5 stars

The roses were very wilted and the whole bunch was tired. It did pick up a bit of being soaked but went in dustbin yesterday. That was a lot of money for 3 days of wilted flowers. I am so disappojn... See more

Rated 3 out of 5 stars

I placed my order on the 16th July to be delivered on the 20th July but it was delivered a day late. I’m not happy about that because it was a gift for my best friend’s special birthday.

Rated 3 out of 5 stars

Ive been told by the recipient that the flowers are lovely thank you. However I am disappointed to be told that the free gift of chocolates and the card I had written did not get delivered. These flow... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.1

Average

TrustScore 3 out of 5

293K reviews

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Asks customers to review

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3.1

All reviews

(292,607)

5,966 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was far from great

My experience was far from great, the flowers were left at the back on the house in full sunlight, because we have had extremely hot weather by the time the flowers were found the next day the flowers were dead. It would have made more sense to leave them at the front of the house which is off the road & has plenty of shade. So very disappointed to say the least.

July 18, 2026
Rated 1 out of 5 stars

Not what I expected very disappointed

The delivery was prompt and well organised. However the order itself looked nothing like the bouquet and stems I ordered. I paid for a large upgrade to my order and the set lacked colour, volume and the arrangement was below the standard I expected for the order.

July 18, 2026
Rated 2 out of 5 stars

Short life flowers due to poor delivery

The bouquet was stuffed into the letterbox, half in half out in a 30 degree heat. Consequently they lasted 2 days only- they were dried out and wilted due to the delivery. Will not use the company again if they’re going to use Evri as they couldn’t care less about safe and professional delivery.😡

July 15, 2026
Rated 5 out of 5 stars

Beautifull flowers for a beautiful friend

my friend loved these flowers, and the chocolates were a bonus she sent me a photo of them and said they looked lovely and fresh even with all the heat. i will be ordering again from Eflorist next week for my sister's birthday. thank you for the great service and for delivering on time. Mrs S Crawley

June 26, 2026
Rated 1 out of 5 stars

I paid £58.32 for the Bright and…

I paid £58.32 for the Bright and Beautiful bunch. I could have purchased better flowers from Tesco for £9.99.
They were delivered late, looked like they had swept the path before being delivered.
It was for my daughter on our first grandchild.
I cannot express the disappointment
I will never use eflorist again

July 17, 2026
Rated 3 out of 5 stars

Hastily packed.

Flowers arrived on time and were well received. It was a shame that the personalised birthday card wasn’t in an envelope and wasn’t even folded.

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

service provide

I am extremely disappointed with both the delivery service and the condition of the flowers.

You chose the cheapest courier to deliver fresh flowers during extremely hot weather. The bouquet spent at least a full day in completely unsuitable conditions and was only delivered late in the evening.

By the time it arrived, the flowers looked as if they had been taken from a cemetery after sitting there for a week. They were clearly no longer fresh and completely unacceptable as a gift.

This is not the product I paid for. Fresh flowers should arrive fresh, not wilted and dying because of poor delivery arrangements.

July 17, 2026
Rated 5 out of 5 stars

Excellent service and beautiful flowers

Excellent service. I was concerned that delivery would be late as had been the case with others. As the flowers were for a funeral it was important that they arrived on time. The flowers were beautiful and drew many admirers.

July 17, 2026
Rated 3 out of 5 stars

I was disappointed

I was disappointed, the bouquet looked far from what we ordered. Though the flowers were fresh and nice, but the arrangement, the type and colors of the flowers did not match

July 17, 2026

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