Eflorist Reviews 

292,558
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,815 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process straightforward and appreciated the ease of website navigation. For numerous people, deliveries arrived on time, and they were pleased with the beautiful appearance and lasting quality of the flowers. However, some customers also noted significant dissatisfaction with product quality, reporting flowers arriving wilted, covered in flies, or not matching advertised images. Many people experienced issues with delivery, including late arrivals, orders not being delivered at all, or problems with specific couriers. Additionally, some reviewers mentioned missing items like chocolates or cards, and others found the overall service unreliable.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and presentation, with some customers expressing... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the excellent quality of flowers,... See more

Service

Consumers find service to be ambiguous, with many reviewers praising it as fast, efficient, reliable, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Was very pleased with delivery etc but today the recipient of the flowers told me that they were covered by tiny flies by yesterday morning and they had to remove them from their room. I guess thes... See more

Rated 3 out of 5 stars

The roses were very wilted and the whole bunch was tired. It did pick up a bit of being soaked but went in dustbin yesterday. That was a lot of money for 3 days of wilted flowers. I am so disappojn... See more

Rated 3 out of 5 stars

I placed my order on the 16th July to be delivered on the 20th July but it was delivered a day late. I’m not happy about that because it was a gift for my best friend’s special birthday.

Rated 3 out of 5 stars

Ive been told by the recipient that the flowers are lovely thank you. However I am disappointed to be told that the free gift of chocolates and the card I had written did not get delivered. These flow... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.1

Average

TrustScore 3 out of 5

293K reviews

5-star
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3.1

All reviews

(292,558)

5,913 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I will not ever use again.

I will not ever use again.
The flowers arrived 3 days late and almost dead as they’d been without water for so long.
To make matters worse I complained and they sent a replacement bunch of flowers which also took 3 days to arrive!
Not sure they realise that flowers are living things and need water
Terrible service the birthday surprise ruined and a wasted of time flowers money and delivery drivers time and fuel !
Absolute disaster

July 19, 2026
Rated 1 out of 5 stars

Never turned up, no apology or explanation

Ordered flowers for mother's Day. They never arrived, just received a refund the next day with no explanation or apology. No response to my multiple emails asking for an explanation. My aunt was heartbroken. Will never use again.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Made the recipients day

Made the recipients day. Such care with packing and was able to get it next day despite ordering so late. And they arrived first thing by courier

July 19, 2026
Rated 1 out of 5 stars

I have used EFlorist many times and…

I have used EFlorist many times and have been very pleased and recipient also. But so disappointed with last order I placed with you. Friend sent photo of the order. To honest they looked like a bunch from a fuel station for court. I haven't been well so haven't followed this complaint.

July 19, 2026
Rated 2 out of 5 stars

Small smal bunch …

I cannot believe how small this bouquet was I would call it a bunch of flowers 5 roses and some freesia was all she got so so disappointed to say the least

July 7, 2026
Rated 1 out of 5 stars

Very disappointed

²Very disappointed
I paid extra £8.99
For the flowers to come at 9am
Total spend £47.47
The flowers turnt up the day after i booked for at some random time of day.
Looking nothing like the picture
Poor quality.
Don't use this company for your flowers. Just use M&S or interflora very bad service and website is rubbish the tracking doesn't match with royal mails numerical referencing.Just Bad all round.

July 19, 2026
Rated 2 out of 5 stars

I ordered flowers last Sunday for my…

I ordered flowers last Sunday for my Aunt's birthday. It stated they wpuld be delivered next day, they didn't arrive, the tracking stated for the next few days they would arrive and they didn't, said it was at a depot and waiting to be delivered. Got to Thursday and they still weren't delivered. I reached out to customer services, who were very helpful and arranged a new delivery. My Auntie got her flowers but she said they didn't look great. Overall, disappointed but customer services give you an extra star.

July 19, 2026
Rated 5 out of 5 stars

The recipient thought them truly…

The recipient thought them truly lovely, and the response for the delivery very quick
Thank you

Just a positive feedback idea I received a picture of the arrangement and personally I think a little more white flowers rather than more of the foliage
But they were lovely x

July 18, 2026

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