Eflorist Reviews 

292,576
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,815 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process straightforward and appreciated the ease of website navigation. For numerous people, deliveries arrived on time, and they were pleased with the beautiful appearance and lasting quality of the flowers. However, some customers also noted significant dissatisfaction with product quality, reporting flowers arriving wilted, covered in flies, or not matching advertised images. Many people experienced issues with delivery, including late arrivals, orders not being delivered at all, or problems with specific couriers. Additionally, some reviewers mentioned missing items like chocolates or cards, and others found the overall service unreliable.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and presentation, with some customers expressing... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the excellent quality of flowers,... See more

Service

Consumers find service to be ambiguous, with many reviewers praising it as fast, efficient, reliable, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Was very pleased with delivery etc but today the recipient of the flowers told me that they were covered by tiny flies by yesterday morning and they had to remove them from their room. I guess thes... See more

Rated 3 out of 5 stars

The roses were very wilted and the whole bunch was tired. It did pick up a bit of being soaked but went in dustbin yesterday. That was a lot of money for 3 days of wilted flowers. I am so disappojn... See more

Rated 3 out of 5 stars

I placed my order on the 16th July to be delivered on the 20th July but it was delivered a day late. I’m not happy about that because it was a gift for my best friend’s special birthday.

Rated 3 out of 5 stars

Ive been told by the recipient that the flowers are lovely thank you. However I am disappointed to be told that the free gift of chocolates and the card I had written did not get delivered. These flow... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.1

Average

TrustScore 3 out of 5

293K reviews

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3.1

All reviews

(292,576)

5,913 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful flowers

Flowers were delayed by courier and looked a little limp when I received them. Cut the stems and put into a vase with water and flower sache and the next day they were beautiful. Very pleased

July 18, 2026
Rated 5 out of 5 stars

I recommend Eflorist for a fast efficient service

The recipient of the flowers has been very ill and had just come out of hospital. She was thrilled with them, especially as the bouquet had daisies in it as they are her favourite flowers. Ordering was simple and the selection of flowers excellent. The delivery was on time and tracking it was simple. I have ordered from Eflorist before and am very happy with the experience. I recommend Eflorist for a fast efficient service

July 17, 2026
Rated 1 out of 5 stars

Flowers never got delivered

Flowers never got delivered, getting a response from Eflorist and Evri was difficult. Was not happy with customer service basically telling me that if I paid for the more expensive delivery would have guaranteed timely delivery but since I picked the cheaper one I had to be patient and be ok with 2-3 day delivery even though the website says 1-2

July 18, 2026
Rated 1 out of 5 stars

I ordered a large bunch of flowers for…

I ordered a large bunch of flowers for my Wife’s birthday with a free greeting card and a free box of chocolates.
The delivery was prompt and within the specified delivery time slot .
However the card and chocolates were missing!
But I was most disappointed at the bunch size of the flowers .
To me it didn’t represent a large bunch as depicted in the photo.
I contacted the supplier . They responded quickly and assured me that the flowers had the correct number of stems and buds , and was in their mind a large bunch. They apologised for the lack of card and chocolates and as a gesture of goodwill issued a £5.00 voucher to be used for a future order .

Not wishing to use their services again I replied saying I would rather have a £5.00 refund instead or the voucher will be wasted !!
I’m waiting for a response to this email.

In addition to this , the freesias started to wilt after only a few days.
I haven’t fed this back to them just yet as I had hoped to have received a response about the voucher.
I will be sending that off today

But either way I won’t be using this company again and I will not be recommending them to friends and family.

July 18, 2026
Rated 2 out of 5 stars

Poor Quality

Delivery was on time. Flowers were not as described poor quality and only stayed fresh for 4 days before they went in the bin.

July 18, 2026
Rated 2 out of 5 stars

Yes, it's delivered by Evri!

Evri delivery is, well, Evri. Apparently one delivery in 25 will miss the day entirely. Flowers were OK, but stems were rather short. Not an overwhelming experience. Waitrose would be 1/3 the price.

July 18, 2026
Rated 2 out of 5 stars

Disappointed

Disappointed, delivery was a day late although order was placed in plenty of time. It was a big birthday and an upset that the order did not get there on the proper day.

July 17, 2026

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