Barcelona and Madrid

Barcelona and Madrid Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by EF Educational Tours

www.eftours.com

32.7K Reviews

4.5

The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.


Here’s what people highlighted

Quality

5.0

3 ratings

Value for money

5.0

3 ratings


All reviews


Rated 3 out of 5 stars

Great tours. Clean hotels, but located far from the city center. Dinners were terrible, with students having to order pizza delivery after. Very little solo time to explore.

Rated 5 out of 5 stars

In just 8 days we visited Barcelona, Montserrat, Zaragoza, Madrid, Toledo. We got to visit so many places, learn so much about the history, culture, and do so many fun activities for the students (among others: flamenco dance lessons, flamenco show, scavenger hunts, bingo games, karaoke, etc.). My students will never be same again and this means the world to me.

Rated 1 out of 5 stars

I want to start by saying our tour guide, Vladimir, was fantastic. He had a lot of energy, connected well with the kids, and managed a difficult situation with professionalism and care. We really appreciated his presence. That said, I do have concerns about other parts of the experience—especially the food. Serving rice and water to both adults and children after a long day of walking simply isn’t acceptable. Everyone was hungry and tired, and the meal felt insufficient and poorly planned. The “dessert,” a cheap cup of melted cream, was also disappointing. Additionally, the schedule was overloaded. Too many activities were packed into one day, and several of them didn’t feel age-appropriate for a group of seventh graders. A more thoughtful, balanced itinerary would have made a big difference.

Rated 4 out of 5 stars

The trip was fun, but the restaurants we were all brought to were horrible. We only had Spanish food once and it was the night we were on our own. Overall trip was great but a huge part of traveling is experiencing the cuisine of the country and we didn’t have that opportunity while in Spain.

Rated 5 out of 5 stars

The tour included all the major spots as well as giving flexibility for student interest

Rated 5 out of 5 stars

Smooth trip without incident

Rated 5 out of 5 stars

If you want to see as much as you can in just a week, this is the tour for you!

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Reply from EF Educational Tours

We're glad you enjoyed your tour! Thank you for your review - we hope to see you again soon!

Rated 5 out of 5 stars

Spain is awesome because of food, culture, and scenery.

Rated 2 out of 5 stars

Our tour guide Isis was amazing. She made the trip. However, everything else was pretty lacking. We had already paid extra money because we were coming back on a different day for our airline tickets. But you booked us into the back row for all four of our flights. So I ended up having to pay over $700 to change our seats so that we weren’t in the back row for every single flight. That is absolutely ridiculous. In addition, a whole bunch of our group weren’t even seated with their own children. The hotels were subpar at best in horrible areas of town nowhere near where we were touring. And being told what I’m going to eat for every dinner is not the way I travel. I would never do another EF Tours unless things were extremely different.

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Reply from EF Educational Tours

Thank you for sharing your feedback, Sandra. We’re glad to hear that you enjoyed your tour director, and we truly appreciate your perspective on other aspects of the trip. While we work with airline partners to secure group reservations, we aren’t able to select individual seats—travelers can reach out to the airline directly or work with the gate agent to adjust their seating if needed.

Regarding meals, restaurants provide a fixed menu to help keep the group on schedule and reduce food waste while ensuring a smooth dining experience. We always aim to offer quality accommodations and meals that contribute to an enriching journey, and we appreciate you taking the time to share your experience. Your feedback is valuable, and we’ll continue working to improve future trips.

Rated 5 out of 5 stars

My son experience was excellent!! He can’t stop talking about Spain.

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Reply from EF Educational Tours

Thank you so much for your kind words! We're thrilled to hear that your son had such an excellent experience—and that Spain made such a lasting impression on him.

Rated 5 out of 5 stars

My daughter and her classmates enjoyed their experience in Spain. Feedback I received from my daughter is to wear "comfortable" walking shoes as the tour involves a lot of walking each day. Other than that, my daughter is excited to return to Spain in the future. Thanks EF Tours for providing a safe and enjoyable experience for our youth!

Rated 5 out of 5 stars

My son had a great time!

Rated 4 out of 5 stars

Thankful for the freetine

Rated 5 out of 5 stars

So much was seen, experienced, and loved on this tour, the itinerary allows for a crash course in the Spanish culture. Don't forget that there is a breathtaking stop in Zaragoza!

Rated 5 out of 5 stars

La Sagrada Família and the Prado Museum were highlights. My son LOVED the flamenco show. He stated that the rooms were utilitarian, but you are not there for the luxury of the hotel. You just need a place to shower and sleep as you are on tours all day long.

Rated 1 out of 5 stars

EF tours is horrible! I would never use nor recommend this company for anything!

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Reply from EF Educational Tours

We’re really sorry to hear that your experience with EF didn’t meet expectations. That’s never the impression we want to leave, and we’d appreciate the opportunity to better understand what went wrong. If you’d like to share more, feel free to reach out to our team at 800-665-5364 or at eftours.com.