Our trip to Italy, Monaco, France and Spain was amazing. Not only were the countries beautiful, but we had an amazing tour guide, Francisco, who made the trip even better. Every day he went above and beyond to make sure we had an unforgettable trip.
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The places visited was amazing. The food we were provided could have been better. It seemed to me the restaurants went the cheapest way possible.
Great trip!
Reply from EF Educational Tours
We're glad you had a great time on tour! Thanks for sharing, Shannon.
The food was horrible. Our itenary was all over the place half the time we didnt even know what we was doing. Needed more free time then 1 hr or 2.
Reply from EF Educational Tours
We apologize for your dissatisfaction with the food and itinerary during your tour. We understand that food plays a significant role in the overall travel experience, and we strive to provide meals that are enjoyable and representative of the local cuisine while also including familiar dishes for the students who are not as adventurous with food options. We appreciate your feedback and will take it into consideration as we review and make improvements to our meal offerings.
Regarding the itinerary, we aim to create a balance between guided activities and free time for our travelers to explore and immerse themselves in the destinations they visit. We understand that different travelers have different preferences when it comes to the amount of free time they desire. We will take your feedback into account as we continue to refine our itineraries to better meet the needs and expectations of our participants.
We apologize for any confusion or lack of clarity regarding the activities and schedule. Our tour directors are trained to provide clear instructions and information, but sometimes unforeseen circumstances or logistical challenges can lead to miscommunications. We appreciate your patience and understanding in such situations.
We value your feedback and will use it to improve the overall experience for future travelers. If there are any specific concerns or issues you would like to address, please feel free to contact our customer service team.
So many beautiful places!
It was awesome. Can’t wait to do it again. Very helpful and caring guides.
With the app I was able to see what the day held for my kid and that was really nice
It was an amazing experience
Beautiful country side. More mountainous than expected. Very different beaches than in the US. Wonderful trip!
Great trip, well organized!
Lots of standing around wasting time, provided food was poor quality, and poor communication from leaders.
Reply from EF Educational Tours
Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during the tour.
We understand that waiting time can be frustrating, and we strive to minimize any unnecessary delays or standing around. We appreciate your feedback on this matter, and we will review our itineraries and activities to ensure a more efficient use of time in the future.
Regarding the food quality, we apologize if it did not meet your expectations. We continuously work with our vendors and partners to provide enjoyable and satisfying meals for our travelers. Your feedback will be taken into consideration as we make improvements to our dining options.
We appreciate your honest feedback and will use it to improve our services. Thank you for your review.
Franscesco was the best tour director we could’ve gotten! Everyone loved him!
The sights were gorgeous and our tour was amazing! The only reason that I did not give this experience 5 stars is because the food this time was consistently lacking.
I loved everything EXCEPT the fact that the dinners we're pre chosen for us. Most of the time, these dinners we're not satisfactory, and unacceptable. I actually perfered to pay for my own food so I can choose what I ate! In the future I would suggest not cutting corners on costs, and offering EF groups a meal that resembles the culture of that location, and actually good food.
Our trip was absolutely amazing! Our tour guide Giovanna was wonderful and the sites were saw were fantastic!
Great time, good experience, nice places to travel for a good price.
Nina Saveth and all the chaperones did a great job! The kids had so much fun and really got a lot from seeing all these great places. Thank you!
Great trip and opportunity!
A lot of running. Kids stranded without bus.
The trip was a good experience.