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The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.
EF Tours allowed me to provide my son with a once in a lifetime opportunity.
Reply from EF Educational Tours
Yes!! We believe every student should have the opportunity to travel and we're thrilled to hear your son was able to join a tour group. We hope he made memories to last a lifetime. Thanks for sharing and for being part of the EF Tours family.
Wonderful, despite last-minute changes and difficulties. Mercedes, our Tour Director, made our trip as smooth and engaging as possible.
Great tour!
fun but should have option for food
Amazing experience for myself and my child!
this was a great introduction to travel. felt safe and confident with our main tour guide. Paris tour needs to be revamped. food provided wasn't enough and really not that tasty.
Awesome trip to Paris, Barcelona, and Madrid. The tour guide was very attentive and concerned for our safety and enjoyment at all times. The agenda was packed with all the top attractions. This trip was educational and enjoyable at the same time. I highly recommend EF tours to everyone!
Reply from EF Educational Tours
Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome trip to Paris, Barcelona, and Madrid. Our top priority is always the safety and enjoyment of our travelers, and we're glad to know that your tour guide was attentive and ensured a memorable experience for you.
Thank you for recommending EF tours to others! We truly appreciate your kind words and your trust in us to create an amazing travel adventure. If you ever plan to explore new destinations in the future, don't hesitate to reach out to us. We're here to make your travel dreams come true, and we can't wait to welcome you on your next journey with EF!
My daughter had an amazing time
This trip was so much fun! It gave my child a chance to experience the world and see different cultures. We will travel with EF again in the future!
We enjoyed seeing the historical places, but we were also able to find slower paced fun activities too. We tubed in the Med. Sea and rowed boats in the King's Garden! It was a great trip for our midwest students.
I loved the trip! It was an amazing time and learning about the cultures really opened my eyes. I enjoyed making new friends and walking the streets of france and Spain to fully gain the experience
A stressful nightmare - Our hotel was 17 miles from Central Paris - each bus trip in every morning was 1-1.5 hours of being stuck in stop-and-go traffic - We arrived extremely late to all of our destinations, and then were in a mad dash to leave so we could get to our bus - The group was too, too big - 50+ people ranging from age 11 to 70. It was unmanageable in most places. We frequently lost group members crossing busy streets and navigating complicated routes. Waiting an additional 15-20 minutes at each stop became the norm while we tried to hunt down party members. - Our tour guide, Alejandra was an anxious wreck the entire time, and outright passive-aggressive towards us frequently. She also lacked any real ability to connect/engage with the group, failed to present us with relevant information, and then would declare that that to be the fault of the group. - The tour guide would frequently disappear from the group in larger settings (like the Prado or the Louvre) and would leave the group to navigate bureaucratic or technological hurdles on their own, in a language they don't speak - The perfume tour was a bust as well, please never subject a group of middle-schoolers to that. - The meals in Paris and Barcelona were small and bland, and served 45 minutes-60 minutes late. The good? - All of the local guides were quite good, particularly Aida + Maria Carmen in Barcelona, and the gentleman in Toledo - The food at La Trucha in Madrid was the best of the trip, kudos to the tremendous efforts of the staff there - The Paris boat tour was excellent, if a little rainy - Park Guell and the Sagrada Familia and the Barcelona Bike Tour were splendid items on the itinerary - I cannot speak highly enough of the Flamenco outing - Toledo, as always, is a charmer, especially the three churches
Reply from EF Educational Tours
We appreciate you taking the time to share your feedback with us. We understand that your experience fell short of expectations, and we apologize for any stress or inconvenience caused. We value your feedback as it helps us improve our tours and address areas of concern.
We appreciate your positive comments about the local guides and specific attractions. Our team works diligently to select knowledgeable and engaging guides who can enhance the overall experience. We are delighted to hear that you enjoyed the Flamenco outing and found the food at La Trucha in Madrid to be exceptional.
Regarding your concerns about the tour guide, we apologize for any dissatisfaction experienced. We strive to provide professional and personable tour guides who can effectively communicate and support the group. We will address your feedback and take appropriate measures to improve the quality of our guides.
We regret any disappointment with the perfume tour and the timing of meals. We understand that these aspects significantly contribute to the overall experience. Your feedback will be taken into consideration as we continue to refine and enhance our tour offerings.
Once again, we thank you for your feedback and the opportunity to improve. We hope that you will consider traveling with us again, as we are committed to delivering excellent educational experiences for our travelers.
Horrible lots of wasted time
Reply from EF Educational Tours
We're sorry to hear that you felt there was a lot of wasted time during the trip. We strive to create itineraries that are engaging and maximize the educational and cultural experiences for our student travelers. However, we understand that different individuals may have varying preferences and expectations regarding the pace and activities of the tour.
We appreciate your feedback and will take it into consideration as we evaluate and improve our tour programs.
Confident that EF and teachers were keeping everything well organized and working to give the kids the best experience possible. We purchased an additional experience for our traveler and it was great. If you can afford to purchase one of the extra options it's worth it.
Could use more of there time during there night to travel instead of there time during the day
The kids were way over scheduled.
Reply from EF Educational Tours
We are sorry to hear the pacing of this itinerary detracted from the overall experience. Our team aims to create itineraries that are focused on travel and balanced with free time for students to explore while making the most of their time abroad. Your feedback is appreciated and wil be shared with our team.
Pretty solid had fun, tour directors were pretty fun and enjoyable
Too many kids were enrolled. Things were very slow, took tremendous amount of time to get the group ready and organized. Lots of time was wasted because of that. Not enough time to discover and enjoy cultural treasures as promised.
Reply from EF Educational Tours
We are sorry to hear the size of the group impacted your overall tour experience. It's important to note that group travel can be slower-paced compared to traveling alone, but we strive to mitigate any associated difficulties to the best of our ability. However, your feedback is appreciated and will be shared with our team as we seek for each of our travelers to have an excellent tour. We will take this into consideration when planning for future groups. Thank you for your review.
EF was a master at navigating every situation we found ourselves in. The kids had a great time and I was so supported as a group leader. I will continue to travel with EF because of their support network!
Super fun for the kids. Lots of great activities. Food was mediocre at best (except maybe two meals) and the hotel locations were awful. Some days spent over three hours total on commuting to and from hotel. Also the Paris one had bed bugs. Not ideal. Rest of trip was good though and our tour director was the best.
