Ireland and England

Ireland and England Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by EF Educational Tours

www.eftours.com

32.7K Reviews

4.5

The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.


Here’s what people highlighted

Quality

5.0

1 rating

Value for money

5.0

1 rating


All reviews


Rated 5 out of 5 stars

Website was very easy to use and guide through.

Rated 5 out of 5 stars

Made memories to last a lifetime!

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Reply from EF Educational Tours

Thank you for sharing and for being part of the EF Tours family!

Rated 2 out of 5 stars

Had so much potential.

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Reply from EF Educational Tours

We apologize that your tour experience did not meet your expectations. Your feedback is valuable to us, and we would love to hear more about where we could improve. If you have time please update your review with additional comments about your experience and we will share them with our team.

Rated 5 out of 5 stars

I didn’t personally experience it. But my son loved it. It was educational and fun.

Rated 5 out of 5 stars

I really enjoyed this tour and the knowledge that it gave me. Ireland is a beautiful country and I loved exploring historical parts of it with my friends. I learned so much about Ireland all while having a fun time!

Rated 5 out of 5 stars

Excellent planning, great tour guide!

Rated 3 out of 5 stars

The places we saw were great but would be nice to have more time at larger attractions, time needs to be built into travel for unexpected delay so that travelers don't miss seeing sights, would be nice for meals to have a couple options, not everyone eating the same thing as well as something to drink included with dinner other then water. Hotel accommodations need to be consistent throughout the trip, not Decline in quality as the trip progresses and having hotels located in areas where there is walking ability for sights, stores, convenience store, etc especially when we are back at hotel by 730/8 at night with nothing else to do or see, lots of wasted time. Prefer to have dinner a littler later in evening to allow for more time at excursions, no need to be eating dinner by 6 at night just to go back and sit at hotel for rest of the night, or plan more evening excursions or options if dinner is earlier, for international flights especially, i was very disappointed that my family of 4 was spread all throughout the plane and i had 2 minors traveling with me. It if not ok not safe for minors to be traveling in long international flights on their own, especially when passengers are not showed to travel to different cabins of the plane..... even if your can't sit the whole travel group together, there is no reason families cannot be sat together, this was unacceptable especially since my son is autistic and has to sit next to a computer stranger and i was in a competent different cabin away from him, fligyt attendants were no help. I would not travel with EF is this problem is not resolved for families traveling

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Reply from EF Educational Tours

Thank you for taking the time to provide your feedback about your recent trip with us. We are glad to hear that you enjoyed the places you visited, and we appreciate your insights on areas where we can improve the overall tour experience.

We understand the importance of spending more time at larger
attractions, and we will take your feedback into consideration when planning future itineraries. Ensuring ample time for sightseeing is crucial, and we will work to build in more flexibility to accommodate unexpected delays and ensure our travelers don't miss out on important sights.

Regarding hotel accommodations, we strive to maintain consistent quality throughout the trip. We will review our selection process and ensure that all the hotels meet our standards of comfort and convenience for our travelers.

We apologize for the inconvenience and frustration you experienced with the seating arrangement on the international flight. We understand the importance of seating families together, especially when traveling with minors. We encourage travelers to contact airlines ahead of time to request seats together as we are unable to request specific seats for our travelers.

Your concerns are taken seriously, and we will use your feedback to make the necessary improvements to our tours. Your satisfaction is our top priority, and we want to ensure that you have a positive and memorable experience with EF Tours.

If you have any additional concerns or further feedback, please don't hesitate to contact our customer service team at [contact email/number]. We value your input and will continue to work hard to address any issues and provide the best possible travel experiences for our customers.

Once again, thank you for traveling with us, and we hope to have the opportunity to welcome you and your family back on another EF Tour in the future.

Rated 5 out of 5 stars

Steven our tour guide was awesome. We had a great time.

Rated 3 out of 5 stars

Not enough time for the enjoyable experience. Our tour guide seemed rushed, needed to plan hotels closer to our destinations and had a more planned buddy system whenever exploring. EF Tours plans for your trip, monthly payments automatically and making sure you had everything you need for your trip was a very good experience and I do appreciate that.

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Reply from EF Educational Tours

Thank you for sharing your feedback about your recent tour experience. We're glad to hear that you appreciated our efforts in planning and organizing the trip, as well as the convenience of monthly payments and ensuring you had everything you needed for your journey.

However, we understand your con
cerns about the lack of time and the need for a more enjoyable experience during the tour. We take your comments seriously, and we will carefully review the itinerary and schedule to identify areas where we can provide more leisure time and enhance the overall experience.

Regarding the hotel locations, we acknowledge that proximity to destinations is an essential factor for a smoother travel experience. We'll work on selecting accommodations that are closer to the main attractions, allowing you to maximize your time exploring and enjoying the destinations.

We truly value your input as it helps us improve our services and create more enjoyable experiences for all our travelers. Your satisfaction is of utmost importance to us, and we are committed to making necessary adjustments to deliver exceptional tours. We hope to have the opportunity to serve you better on your future trips. Safe travels!

Rated 5 out of 5 stars

It was a great experience. Loved every moment of the trip.

Rated 5 out of 5 stars

I had no idea what to expect in the Ring Of Kerry tour but ended up seeing some of the most amazing outdoor spaces in the world! The history and castles were breathtaking. I found Stratford to be fascinating. When the guide said "Shakespeare stood here" I got chills! The combination of countryside and city experiences were perfect and gave my students a really unique experience.

Rated 5 out of 5 stars

Excellent tours and great people!

Rated 3 out of 5 stars

Half the time was spent on the bus going between places, which I understand has to be done to get there, however no attempt was made to be entertaining or engage with those on the bus. As well all food provided by EF was rather bland and didn’t well reflect the region. Lastly I just typed this review out on a previous page just to be sent to this one where I’ve had to completely rewrite it.

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Reply from EF Educational Tours

We apologize for any disappointment you experienced during the bus travel portions of the tour. We understand that spending a significant amount of time on the bus is necessary to reach various destinations. While our priority is to ensure a safe and efficient transportation experience, we also strive to make it enjoyable and engaging for our travelers. We appreciate your feedback and will take it into consideration when planning future tours.

Regarding the food provided, we apologize if it didn't meet your expectations or reflect the local flavors as well as you had hoped. We aim to offer a variety of meals that cater to different tastes, and we will review our menu options to ensure they better align with the regional cuisine.

Thank you for sharing your concerns, and we apologize for any impact this had on your overall experience. We hope to have the opportunity to provide you with an improved experience in the future.

Rated 4 out of 5 stars

The tour guide was wonderful. I wasn't as happy with the food options.

Rated 5 out of 5 stars

Everything was well planned, I feel like we saw most of the highlights in each place we traveled

Rated 5 out of 5 stars

Loved the trip and the events planned. Irish dancing was a fun experience. Loved the help EF gave us on our way home renting us a bus when we were stuck in Chicago for what could have been two days or more.

Rated 5 out of 5 stars

If you love castles, this is the trip for you! With a combination of country vistas and big city experiences, there is something for everyone on this tour!

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Reply from EF Educational Tours

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our castle-filled tour with its diverse blend of countryside charm and big city adventures. Our aim is to provide a well-rounded and enriching experience for all travelers, catering to various interests and preferences.

We're grateful for your recommendation and hope to continue offering memorable journeys filled with exciting discoveries. If you ever wish to explore more castles or other fascinating destinations, we'd be delighted to have you join us again!