My daughter took the France trip on spring break and loved it! She wants to travel again already!
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Our daughter had a fantastic experience
This was an absolutely breathtaking tour. I would recommend it to anyone!
Reply from EF Educational Tours
Amazing! Thank you for your kind review. We wish you the best of travels in the future.
We had a great time. This was done at an enjoyable, but relaxed pace. Everyone made so many positive memories.
Do your research prior to booking with EF. They don’t care about your safety, they only care about maximizing their profits. I would never trust my child with these people, ever.
Reply from EF Educational Tours
We're sorry to hear that you feel this way. At EF, the safety and well-being of our travelers is our top priority. We have rigorous safety protocols in place to ensure a secure and enjoyable travel experience. We understand the trust parents place in us when entrusting their children to our care, and we take that responsibility seriously.
We value your feedback and encourage you to share your specific concerns with us at customer.feedback@ef.com. We are committed to continuously improving our services and appreciate any insights you can provide.
Thank you for bringing this to our attention, and we apologize for any negative impression. We hope to have the opportunity to address your concerns and regain your trust in the future.
The tour was ok. We could have seen a big more of France.
Reply from EF Educational Tours
Thank you for taking the time to share your feedback. We are sorry to hear the tour did not meet expectations and appreciate you providing details on how we could improve. Your review will be taken into consideration as we evaluate our tour itineraries moving forward.
We appreciate your understanding as we continuously seek to improve our products. Thank you again for your time and we hope to provide you a better tour experience in the future.
I’m only giving a 1 star because it doesn’t allow you to give 0 stars.
Reply from EF Educational Tours
We apologize for falling short of your expectations and for any negative experiences you may have had. We take customer feedback seriously and strive to improve our services.
Very nice trip
I have mixed emotions. I have three children, one of whom went to France, and the other two will go to China next year. My son, who went to France, had to stay one more day, which ruined many of his plans. As a single mom and the only one paying for these trips, I struggle with these changes. Also, I had to take off one of my children on the trip to China for family reasons, and EF kept $585 dollars. Although the travel opportunity is excellent, it would have been cheaper to go on a trip alone with my children.
Reply from EF Educational Tours
Thank you for sharing your experience and concerns with us. We understand that unexpected changes to travel plans can be frustrating and impact the overall experience. We sincerely apologize for any inconvenience caused to your son during his trip to France and for the additional expenses you had to bear.
Regarding the cancellation for the trip to China, our policies are designed to ensure that we can secure reservations and bookings in advance, and changes or cancellations may result in costs that we are unable to recover. However, we value your feedback and will review our policies to see if there are ways we can be more flexible and understanding in such circumstances.
We appreciate your dedication to providing travel opportunities for your children and understand the financial commitment involved. Our aim is to create memorable and enriching experiences for our travelers, and we take your feedback seriously. We will work to improve our communication and provide more clarity on potential changes and associated costs to ensure transparency and satisfaction for all our customers.
We hope that your children's future trips with EF will be more seamless and enjoyable. Your continued support is important to us, and we look forward to providing excellent travel experiences for your family in the future.
Our group had a good time and dis a lot of sight seeing and walking. Choice of hotels and meals vould ve been better.
My daughter had a great time and experience.
The was the best experience of my daughters life!! She will be traveling with you again.
Our tour guide made the trip. It was non stop from the beginning and we definitely got our moneys worth. I would do it all over again if I could have the same guide and group. The hotels were the bare minimum but it’s just a place to shower and sleep. I still can’t believe everything we did. This was my first trip abroad with my son and I’m so glad I went.
It was great to see a bunch of landmarks and museums! The not-so-great was having to share a tour guide with 4 other groups. We couldn't hear and it was very distracting. Also, the hotels were not that great and our "meals" for breakfast & dinner was also not great.
The trip for my daughter was amazing and she had a great time. BUT I will warn any parent that if anything goes wrong and a claim needs to be filed…know the lack of concern, commitment and speed is extremely disappointing and ridiculous. I filed a claim for a disruption on day 1 where everyone wasted the day in airports or train stations. Claim was filed early July and I FINALLY received a refund in February!!! Unacceptable!! EF tours was always highly recommended and nothing but good things were every said…but I think that’s only true IF there are no issues while traveling.
Wonderful time!
I sent both my sons on the French trip and they had an amazing time! They learned so much and got to see things I've only dreamed about!
It was a well planned trip.
They fit a lot into 7 days! Note that it is marketed as a 9-day trip, but two of the days are full travel days. Even so, we saw so much that my head was spinning. EF really does focus on education so you're learning the entire time, but the pace seemed rushed. That might have been due to adding the Versailles excursion. The food was the main disappointment. Our one hotel with a restaurant provided nice, well rounded dinners, but when we ate dinners out at the prearranged restaurants the meals were meat, potatoes, and bread. Everyone was served the same meal--it would have been nice to have a choice between two entrees (even the airline does this). I also wish the French language would have been incorporated into the tour; however, I understand that the other group we were paired with didn't study French. The hotels were basic, but that's to be expected. The breakfasts were delicious and filling. Given the opportunity, I'd travel with EF again.
Excellent