Venice, Florence and Rome

Venice, Florence and Rome Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by EF Educational Tours

www.eftours.com

32.7K Reviews

4.5

The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.


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5.0

1 rating

Value for money

5.0

1 rating


All reviews


Rated 4 out of 5 stars

We got to see all the big sites, and we had a great tour director. Our travel via plane and bus was a bit heavy. This is a difficult trip to fit into 7 days.

Rated 5 out of 5 stars

It was amazing! Maria was awesome and so was bus driver Sebastino!

Rated 4 out of 5 stars

Meals: The provided food was not good at all. My daughter and her friends could not even eat it sometimes (and apparently the tuna was especially aromatic and disgusting). Overscheduled: The days were extremely long not allowing enough sleep. For example, dinner was really late at night, but the children had to be ready for an early morning. Change of plane flight: Our family was staying later and requested a flight change. The process was clunky and very little communication was provided, so we did not know until very late in the process whether the request was approved. Accommodations: Wow, low quality accommodations.

Rated 5 out of 5 stars

There are no words to describe the history and beauty. I loved everything about it. It was the perfect balance of learning and exploring.

Rated 5 out of 5 stars

This tour was so much fun! We saw, experienced, ate, and marveled our way through Italy. It was an incredible experience that none of us will ever forget.

Rated 5 out of 5 stars

This trip gave the best of Italy and was the perfect length!

Rated 1 out of 5 stars

The tour operators in Italy choose Restaurants where they were paid kick backs. No support for Tour Insurance claims and non-existent Customer Support from EF Tours. Highly unethical company that does not take care Children or their needs while on the trip.

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Reply from EF Educational Tours

We are sorry to hear the experience did not meet expectations. However, we want to clarify that we do not have any ownership of the insurance company, and therefore, we cannot guarantee any insurance claim coverage. Nevertheless, our Traveler Support team is always available to provide any necessary account information for you to file a claim.

As for the restaurant choices, we take pride in working with reputable local vendors and do not engage in any unethical practices such as accepting kickbacks. We plan each meal in advance to fit the group's schedule, which sometimes means having a family-style meal or a single option for the entire group.

We take the safety and well-being of our travelers very seriously, and our team strives to provide excellent customer support throughout the entire tour. We apologize for falling short in meeting your expectations, and we hope to provide you and your family with an exceptional tour experience in the future.

Rated 4 out of 5 stars

The sights were beautiful and the trip was fun. My daughters had a great time!

Rated 5 out of 5 stars

Rome amazed my students with students with special needs during Holy Week 2023, thanks to EF.

Rated 5 out of 5 stars

A trip of a lifetime!! So much history! Beautiful architectural designs

Rated 4 out of 5 stars

The 5 days spent touring the country were educational and fun. The 3 days of plane flights were miserable.

Rated 5 out of 5 stars

It was awesome and incredibly fun as well as exciting.

Rated 4 out of 5 stars

Tour guides move too fast in some sites. Not enough time to learn see the site.

Rated 5 out of 5 stars

Venice was beautiful. The gondola ride was the icing on the cake. Florence tour with the guide was exceptional. The trip to Rome words can't describe. Best trip ever!

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Reply from EF Educational Tours

We're so glad you had a wonderful trip, Eva! Thanks for sharing and for being part of the EF Tours family.

Rated 4 out of 5 stars

Italy was fabulous and our tour Director was amazing! EF had some misleading information on our trip itinerary Which left my travelers disappointed on one days activities/stops. I would still recommend traveling with EF TOURS.