EG Tiles and Bathrooms Reviews 

5
TrustScore 3.5 out of 5

3.6

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Company details

  1. Tile Store
  2. Bathroom Supply Store
  3. Door Shop
  4. Home Improvement Store

Written by the company

We supply porcelain and ceramic tiles, doors, bathrooms and tiling accessories. Our showroom is based in Liverpool. We are open to the trade and the public. Get 15% off with a trade account, this excludes other offers. Message us to get set up. Many of our ceramic and porcelain tiles are available from stock, and we regularly re-stock our tiling supplies. We often discount our end of line tiles by up to 50%. We supply tiles from a range of manufacturers including Spain’s Ape Grupo and Carmen Design. We are one of Liverpool's most established independent tile retailers. Visit us just off Hawthorne Road, opposite the Kingfisher Business Park, Bootle L20 6NS.


Contact info

3.6

Average

TrustScore 3.5 out of 5

5 reviews

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1-star

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3.6

All reviews

(5)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Went in today looking for a…

Went in today looking for a discontinued tile to complete my bathroom. All staff where very helpful and friendly, Shirley went above and beyond to help me find tiles that would suffice. Thank you to Everyon Glass I will certainly return for the rest of my tile requirements.

July 31, 2023
Unprompted review
EG Tiles and Bathrooms logo

Reply from EG Tiles and Bathrooms

Thank you for taking the time to rate us and leave us great feedback. We look forward to seeing you again.

Rated 1 out of 5 stars

Quality control nil

Quality control nil
I purchased 6 pre finished doors before Christmas, the joiner installed 5 of them before I arrived home then pointed out damage on the face of the 6th door.
When I check all doors 3 out of 6 had visible damage, despite the doors being delivered wrapped with no sign of damaged protection.
When I contacted EG and sent photos they said they’d refer to their supplier. Several weeks later after chasing a resolution they said as the doors had been hung they were not prepared to do anything.
Last time I purchase anything from Everton Glass.

EG thank you for the reply, however there were no such advice notes included in the delivery. You were notified as soon as I became aware. My contract was with EG not your supplier.

January 31, 2023
Unprompted review
EG Tiles and Bathrooms logo

Reply from EG Tiles and Bathrooms

Hello, our supplier's policy states that all doors must be checked by the customer or the fitter prior to installation and a leaflet is included with each door to explain this. We would have been happy to arrange replacements if the doors hadn't already been installed. Everton Glass

Hello again and thank you for your update. Our policy matches our suppliers' terms as stated here https://www.eg-online.co.uk/ts-cs
I understand that our showroom manager has tried to resolve this and has been unable to arrange replacements because the doors have already been installed. Everton Glass

Rated 5 out of 5 stars

Great service!

Great service! Customer service team very patiently answered all my questions and showed personality as well. The items arrived really quickly. Delighted.

June 25, 2022
Unprompted review
EG Tiles and Bathrooms logo

Reply from EG Tiles and Bathrooms

Hello and thank you for taking the time to leave us a great rating and review. We really appreciate it.

Rated 5 out of 5 stars

Lovely customer service.

I called to order some tiles. The lady on the telephone was extremely helpful and was very efficient. I had used this company a number of times in the past, but not in the last 8 years. I am pleased to say that it is still a family run company and would not hesitate to recommend them to anyone.

February 22, 2017
Unprompted review
EG Tiles and Bathrooms logo

Reply from EG Tiles and Bathrooms

Hello

Thank you for taking the time to write a review. I will pass your comments to our staff.

Thank you again.

Regards
Maggie

EG
Everton Glass

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