EKCO Reviews 255

First class job of installing my new bathroom. Mat Irvine and his apprentice , Casper, have done a top quality job, Showroom Quality Bathroom. They also clean up every day and remove all the waste.

I booked a service for my bi-fold doors - they guys that came were very professional - they identified the source of my problem, rectified the issues and provided excellent advice and updates through their work. Would definitely recommend ekco - great service🤣

First class journey from viewing options to installation. Highly professional and “nice” people to deal with. Having had a dreadful experience with a Stirling based fireplace business recently this was at the other end of the spectrum. Very satisfied and worthy of the the five stars.

Have just had Ekco complete our large master bathroom. Hollie supported us through the design process and we are very happy with the outcome. The work has been completed to a high standard and we have achieved a quality finish.
The office communicated well with us over arrival times and kept us informed about deliveries and next steps. The worker were as clean and tidy in our home as they could have been and they treated our home with respect.
The only issue we felt could have been improved was the time taken to complete the work. We expected to have workers on site every day till the job was completed and this did not happen- perhaps this was an over expectation on our part.
We are still happy with the service and now have them doing another bathroom, so all round a good experience.

Amazing job from start to finish. From the start craig was great. Came up with great ideas for the placement and visuals for how it would look. Euan and karol were great with the installation and a pleasure to talk to. Very professional. Would highly recommend them. So many people have already complimented how good it is.

Tremendous experience from EKCO during installation of windows and sliding doors on new extension build. Everyone in the team right through from Callum at sales to Euan at survey keeping me informed of the manufacturing progress and to the installation guys were superb. Was really impressed with Brian, Karl and Kev`s workmanship, there attention to detail and just generally taking pride in there work. Something you don`t see much of nowadays.

I needed a warranty repair done on a bathroom fitting that EKCO had fitted over a year ago. There was some frustration on waiting for the part. But once the part was available the team were fantastic at carrying out the repair and explaining the issue to me, I would have marked higher without the part delay.
Many Thanks

Really happy with our new internal Crittal doors. They look great. Euan and the whole team were brilliant to deal with - really professional.

EKCO designed a fantastic kitchen and installed it quickly and professionally. Absolutely delighted with the results!

The staff were fabulous, keeping me informed every step of the way through the project. Would definitely recommend!

Highly recommended. Great service and technical support.

Had the pleasure of dealing with Michelle from the sales team and Euan, Karol and Brian for the installation of my new windows and doors. Everyone was really helpful with advice and answering my questions when choosing the right product and the installation went without a hitch. I can't recommend them enough.

We received super efficient and polite service from beginning to end and from everyone we dealt with. The attention to detail after my initial phone call is something many companies could learn from. I would like to mention everyone by name but cannot recall the names; however Craig you were a delight to deal with and nothing was too much trouble. So happy with our Bi-fold doors which were installed as promised by a very experienced and lovely team. We would not hesitate to recommend EKCO .

I have no hesitation in writing a review for Ekco. Superb service from start to finish. Craig came along measured 2 window, bifold doors and 2 roof lights. Craig is a really nice guy, Easy to deal with. Nothing is too much hassle for him and always answers your call if you have any questions for him. Definitely a 5 star service.

We are extremely satisfied with our family bathroom and cloakroom renovations! The process was straightforward from design through completion. Ekco staff were not only responsive but proactive as well, checking in along the way. The products and installation were to a very high standard and nothing was a problem to change or sort. The end result is beautiful! We would highly recommend this company.

Really impressed with the transformation of our kitchen/dining room. With the installation of Pronorm-y line handleless units, excellent storage solutions, aligned with high spec appliances from Siemens. From design to completion all the staff were very helpful and the installation team were efficient and reliable.

We are very pleased with our new Kitchen and Windows. Top quality kitchen and finish. Superb customer service from all the team at Ekco. I am sure we will be back for a new bathroom soon.

Really good experience with Ekco sales and the installation. They were able to customise it and tie in with our landscaper. The installation team worked well and the standard of the work was extremely high. We are delighted with the finished product and would encourage others to follow a similar path.

This company just keeps on giving and providing great post installation (2019) support! Unfortunately, I broke my key in the lock to one of my bi-fold doors last month. Ewan & team came out and fitted a new lock with a new set of keys....and advised that there would be no charge ! So good to deal with a company that is conscientious , professional & cares - can be a rarity these days! The product is high quality too - as we have experience of other bi-fold doors, which aren't in the same league as Ekco . Great Customer Service - Understated Excellence from this team - thank you !

Great experience end to end with the Ekco Team, big Thanks to Craig and Amy for their professionalism in dealing with our request and managing to get us a quote very close to our budget for a glass room. The installation by Euan and Callum was fantastic, no issues so far with finished product. The install was completed very efficiently and the guys cleaned up after themselves every day they were here. Very knowledgeable, very professional, we would be happy to recommend Ekco to anyone.

We’ve had windows and French doors fitted on 3 separate occasions over the last few years by EKCO, and the service has consistently been excellent. Great communication before and after, always punctual, friendly, and very tidy, cleaning up afterwards. A couple of minor issues (unrelated to the fitting team) have been dealt with promptly and pleasantly. We will need another set of windows to complete renovations and won’t hesitate to use the EKCO team again.