Had reason to visit EKCU Privileged to have Gary sort out my concerns So patient and respectful and explained everything in detail .Great to have someone who understands that we are not all tech savy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The EastKilbride credit union is the best thing I've ever done, every week just something put away into your shares soon add up. The staff are so helpful and knowledgeable, all the staff at the cr... See more
Company replied
You couldn't find a more helpful financial institution to look after your money and to give you guidance. There's always someone at the end of the telephone if the branch is not open (as in during the... See more
Company replied
I would highly rate East Kilbride Credit Union with no hesitation in recommending opening an account to anyone. The rates are fair, the service exemplary and processes are quick and efficient. I ha... See more
Company replied
Company details
Information provided by various external sources
East Kilbride Credit Union provide easy access to a wide range of savings accounts and loans. Start saving and borrowing today!
Contact info
Brouster Hill 43, G74 1AG, East Kilbride, United Kingdom
- www.ekcreditunion.co.uk
4.9
Excellent
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Only joined this year wish I had done…
Only joined this year wish I had done it sooner easy to join staff very helpful love it
November 1, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great service
I've been a member for some years now, the staff are great, very professional and efficient. They take the time to walk you through everything, and always try to meet your needs. The savings and loan process is easy, they keep you updated at every stage. Easy access to online accounts. Highly recommended. Thank you E.K.C.U.
November 1, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Fast and efficient loan processing
Fast and efficient loan processing, the staff are very friendly and helpful. would recommend to anyone to join.
November 1, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Staff are brilliant and super helpful.
November 1, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
No complaints can be said about the ekcu
Nothing bad I could say, the credit union is a very fair and simple way to save and borrow money. No complaints at all.
November 1, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Thank you
I am now 30 years old and I joined the Credit Union when I was 16. Originally building up my savings by putting in £30 per week. 2 years later I took my first loan out of £3000 and ever since then I have loved the freedom that the extra money has gave me and I've took out a few more loans since. Credit Union have really helped me out when I've needed them over the years.
October 29, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Excellent service
Excellent service, fabulous professional friendly staff.
October 29, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Excellent customer service
Fast process, excellent customer services. Very friendly staff. Good value interest rates.
October 28, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great service
October 28, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Staff are always friendly and helpful…staff
Staff are always friendly and helpful and very knowledgable about products
October 28, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Excellent office nice staff and very…
Excellent office nice staff and very efficient
October 28, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great help and advice and the staff…
Great help and advice and the staff made it all very easy.
October 28, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Proud to be part of this credit union
Great service. Listened to what I needed and delivered. Been a customer for years and would not even consider going elsewhere for savings or loans.
October 28, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great service and people
October 28, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
EK Credit Union staff are always so…
EK Credit Union staff are always so friendly and helpful. They are great at advising on the best loan that suits your budget. They provide a wonderful service.
October 26, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
EKCU simply the best
EKCU has to be one of the best Credit Unions out there. The staff are excellent, very helpful and give great advice. Nothing is too much trouble for them and you're always greeted with a smile when you go into the office. Terrific team - keep up the good work.
October 21, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great service and staff
Great service and staff. Quick turnaround of loan applications. Used for many years and recommend to friends and family.
October 21, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Friendly and helpful staff
Friendly and helpful staff. Easy to access online and in person. Been with them for many years and would recommend to everyone to join.
October 19, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
I have been member of the credit union …
I have been member of the credit union for many years and have used loans for holidays. Weddings. house and garden improvement. my latest being for a summer house. wouldn't go anywhere else now . love the fact that I can continue to save too. added bonus is the life assurance. Staff are friendly and very efficient
October 19, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Excellent service peovided by friendly…
Excellent service peovided by friendly staff. I have been a long time member who has enjoyed benefit of low cost loans for many different things improving family life.
October 19, 2019
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.