The customer service was very responsive, and delivery was fast! Although the delivery guy mislocated my apartment, he made sure I come out to take the package instead of just leaving it at door. I’m... See more
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Very easy experience After finding what I needed on another site which had quite low ratings, I gave Elara a chance due to their rating on Trustpilot. They did not disappoint and I was lucky to... See more
False Advertising. We purchased a support product for a server and Elara will not deliver on this due to a description error on their website and are looking for us to pay the difference. Avoid at all... See more
Company replied
I had ordered a high end laptop from the manufacturer's Irish website, who failed to deliver - pushing the delivery date out a full month. I cancelled this order and subsequently ordered the same la... See more
Company details
- Computer Store
- Computer and Accessories Store
- Drives and Storage Service
- Printer and Scanner Store
- TV store
Written by the company
Elara Online is Ireland's largest online computer store with over 80,000 products. Free Delivery on orders over €250
Contact info
Level 1, The Chase, Sandyford Business Park, Dublin 18, D18 Y3X2, Dublin, Ireland
- 01 625 1320
- sales@elara.ie
- www.elara.ie
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service is very good
The service is very good. I have ordered an number of items from this site. Stock levels are accurate and prices are okay. Delivery on time. What else do you expect.
Great service
Great service - really wanted a VAT invoice for Ireland but got one for the UK instead. that was disappointing.
Great Service
Bought compressed air for cleaning my computer, which they delivered exactly when they said they would, very quick and efficient. I will buy from elara again.
Perfect products and service!
Perfect
Really easy to browse through your website. The help chat was brilliant and quick delivery. Could not fault you guys.
Smooth purchase experience !!
Great Service
Great choice of products with various price ranges. Collection was ready the next day and I had my product in a minute or two. Very efficient.
Our organization purchased a new tower…
Our organization purchased a new tower from Elara Online a few weeks ago. Delivery arrived on time and was installed on the same day. It is a lovely computer to work with. Many thanks.
Elara are a professional company.
Fast and Excellent service
Fast and Excellent service. I would recommend!
They do what they say
TP-Link access point
Only bought one item, but price was competitive. Delivery was on time time.
Happy with the product.
Outstanding (A++)
As promised. Works perfectly. Delivered on time as tracked. Just seamless and excellent! Thanks!!!
Goods were exactly as ordered. Excellent updates on delivery status.
Efficient service delivered on time
Efficient supply of what I needed. Appreciated the delivery being at the given time.
All items ready for collection the…
All items ready for collection the following day after ordering.
Staff very helpful over the phone
Bought a Canon printer last week from…
Bought a Canon printer last week from elara. From ordering to delivery I had it within 48hrs. Was very satisfied with the efficiency of the service will definitely be using them again. Price wasn't bad either!!
Good service and good price
Good service and good price. Item bought was cheaper than Screwfix and Harvey Norman. No complaints.
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