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El Camino Bracelets Reviews 1,473

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TrustScore 5 out of 5

4.8

Jeweler
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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the excellent service and the high quality of the products, often highlighting their durability and beautiful design. The ordering process is frequently described as simple and efficient, with many appreciating the quick delivery and well-packaged items. Reviewers also value the helpfulness of the staff, especially when needing to make changes to orders or return items, noting the prompt communication and ease of these processes. However, some customers mentioned that the bracelet cord, while sturdy, felt like plastic and not silver, which was a point of dissatisfaction for them. Additionally, a few noted issues with bracelets fraying after a relatively short period, despite being long-time customers.

What people talk about most

Product

Customers consistently express satisfaction with the product, often describing it as a "lovely product" and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality of the bracelets, beads,... See more

Order

Clients share positive opinions on the ordering process, often describing it as easy and simple, with clear... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be excellent, with many reviewers consistently praising the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service received by El Camino Bracelets has been first class. A special mention to Jenny who dealt with my changing of order requirements very quickly and the order still arrived promptly on... See more

Rated 5 out of 5 stars

I have been buying from El Camino for many years. Always excellent service. My latest purchase was for my Goddaughter’s birthday as she has recently started a collection. Customer Service was excellen... See more

Rated 5 out of 5 stars

We travel the world and have been using our matching El Camino bracelets to chart our adventures. The team behind these great 'steps' are always ready to help and provide a speedy service and a frien... See more

Rated 5 out of 5 stars

My children have been buying me beads as a reminder of my travels since early retirement and recovery from cancer. I have been very lucky to have visited so many places and my bracelet is almost full.... See more

Company details

  1. Jeweler

Written by the company

These are the memories you've created all over the world. Add countries you've travelled to, along with other accessories to make your El Camino unique to you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent gift

Ordered bracelet and charm for my granddaughters birthday. I knew things would be as good as I had ordered before for my daughter. Sure enough, everything arrived on time, and in excellent condition

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Birthday Gift

I received this El Camino Bracelet for my birthday. I already can't wait to fill it with more charms.
Although, I have only just started wearing it I have had no issues so far. I can highly recommend this travel bracelet.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had to return some items and swap them for some that better reflected my travel (for example swapping the pink aurora bead for green, which was how I'd seen the lights a number of times touring Iceland). The customer service was excellent and completely hassle free. I love my bracelet, it was a very thoughtful gift and I'm enjoying adding to it to remember fabulous adventures.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Love my El Camino bracelet

Love my El Camino bracelet it was bought by my daughter for me at Xmas at my request I have ordered multiple charms myself since then and I never take it off

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

4 Bracelets for Canadian Christmas gifts no problem

The ordering process (from Canada) was very good. I found the website easy to understand and use. I was ordering bracelets for four people so it took some organization on my part to collect and enter the many items required, and some effort to divide the items into the four collections I needed, but it was not difficult. Delivery from England was also timely and the El Camino Bracelets processes managed the Customs obligations well. They communicated well with me throughout.
And my grand-daughters all loved their bracelets!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product delivered quickly

My beads arrived a few days after I ordered them, well-protected in paper-based packaging. They are exactly as described and I am not disappointed. I have ordered from this company several times and the service has always been excellent.

January 8, 2025
Rated 5 out of 5 stars

Great Experience

Items were exactly as described and shipping was trackable and fast! Ordered 2 el Camino bracelets as they were a gift so I couldn't be sure of size but being able to return one and be refunded was an incredibly smooth process. Highly recommend!!

November 30, 2024
Unprompted review

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