El Camino Bracelets Reviews 1,473

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the excellent service and the high quality of the products, often highlighting their durability and beautiful design. The ordering process is frequently described as simple and efficient, with many appreciating the quick delivery and well-packaged items. Reviewers also value the helpfulness of the staff, especially when needing to make changes to orders or return items, noting the prompt communication and ease of these processes. However, some customers mentioned that the bracelet cord, while sturdy, felt like plastic and not silver, which was a point of dissatisfaction for them. Additionally, a few noted issues with bracelets fraying after a relatively short period, despite being long-time customers.

What people talk about most

Product

Customers consistently express satisfaction with the product, often describing it as a "lovely product" and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality of the bracelets, beads,... See more

Order

Clients share positive opinions on the ordering process, often describing it as easy and simple, with clear... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be excellent, with many reviewers consistently praising the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service received by El Camino Bracelets has been first class. A special mention to Jenny who dealt with my changing of order requirements very quickly and the order still arrived promptly on... See more

Rated 5 out of 5 stars

I have been buying from El Camino for many years. Always excellent service. My latest purchase was for my Goddaughter’s birthday as she has recently started a collection. Customer Service was excellen... See more

Rated 5 out of 5 stars

We travel the world and have been using our matching El Camino bracelets to chart our adventures. The team behind these great 'steps' are always ready to help and provide a speedy service and a frien... See more

Rated 5 out of 5 stars

My children have been buying me beads as a reminder of my travels since early retirement and recovery from cancer. I have been very lucky to have visited so many places and my bracelet is almost full.... See more


Company details

  1. Jeweler

Written by the company

These are the memories you've created all over the world. Add countries you've travelled to, along with other accessories to make your El Camino unique to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Incredible Product and Service.....

From the moment I placed the order to the swift delivery the whole experience has been fantastic and profrssonal especially Jenny who has been outstanding along with excellent products and a combination of the 2 is the main reason I continue to shop with El Camino Thank You

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous

Wonderful experience ordering from El Camino. Bought as a Christmas gift for my daughter in Australia. Had a notification that the package had left the country the day after it was ordered and it arrived a week later. My daughter was delighted with her bracelet and as she has more trips planned will definitely be adding to her travel story. Thank you so much xx

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

If you are planning on wearing often AVOID

very happy with this product when i first bought it, I have spent hundreds of pounds on this product. But the lettering has faded so much that some of the steps are now unreadable. I contacted El Camino and they said it’s because I had worn it too much and got sweat and shampoo on it. They implied it was my fault. Terrible service for some one who had spent so much money on a product.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic idea and wonderful customer…

Fantastic idea and wonderful customer service, I bought one each for my kids and had an issue with my order. It was quickly sorted, communication was first rate and my kids were delighted and can’t wait to add to their bracelets next year.

November 21, 2024
Unprompted review
Rated 2 out of 5 stars

Great in theory but

Seen the advert for these and thought what a great idea for my wife's Christmas present so I ordered a bracelet, 6 country steps and a custom step. I thought the price was high but would be worth it as we are reasonably well travelled and would be a nice momento of our travels. Unfortunately I was very disappointed when I opened the package, whilst the quality is good, the clasp is big and the size of the text is very small and unreadable hence only 2 stars and not 5

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

LOVE my new Camino bracelet

LOVE my new Camino bracelet! It looks so good on. Smaller than Nalu beads. Hard wearing but pretty at the same time. Great product. Can’t wait to add more beads over time.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic unique idea

Fantastic unique idea, I’ve just received my first bracelet and plenty of steps, I ordered on Saturday 14th December and my order arrived today 18th December. I absolutely love everything about it and the fact that it’s so personal to each individual makes it so special, I can’t wait to add more steps.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

The best thing I own

My favourite company! Never had any issues and have had around 50 items from them now, always amazing quality, great customer support and deliveries shipped fast. They really care about their customers and their products and support amazing charities. My bracelet really is my favourite thing!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

I bought my fiancé a "double-wrap"…

I bought my fiancé a "double-wrap" bracelet with some location charms as a birthday present.
Each Mother's day, Birthday and/or Xmas she gets another addition (we travel a lot!)

Even after many years, she still loves getting new location charms to add to her collection.

Never had an issue with the guys at El Camino. Whenever I have communicated with them, they were always super helpful.

Highly recommended.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Really love these beads

Really love these beads, they're so different. I was gifted a bracelet and beads and loved them so much I then purchased some for a gift to someone else. Lovely choices, bright colours and quick and efficient service. Highly recommend a look.

November 1, 2024
Unprompted review
Rated 4 out of 5 stars

It's beautiful

The bracelet arrived promptly and is a very high quality item.
Slightly disappointed that the attachments are smaller than I expected.
I look forward to filling it up.

November 4, 2024
Rated 5 out of 5 stars

Travelling Tribe

WE love el camino from the range of items to the interactive feedback from staff who are friendly and fun. Its my tribes fav holiday gift and there are now 14 of us.

November 4, 2024

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