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Electrical2Go Reviews 

4,858
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 502 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and the quality of the products offered. Many people highlight the excellent service, including helpful staff and an easy ordering process. Consumers frequently commend the prompt and efficient delivery service, often receiving items quickly. However, some customers also noted issues with order fulfillment and delivery expectations. People experienced significant delays, misleading information about stock availability or delivery times, and unfulfilled next-day delivery promises. A few other people also felt that packaging was inadequate, leading to damaged goods or incorrect items being sent.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt and fast... See more

Product

Reviewers mention positive feedback about product, often highlighting good quality and competitive pricing,... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting good and competitive... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the very good... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the ease of online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They had the product in stock. Timely delivery. Good price compared to local suppliers. My only negative comment would be that the product (LED light fittings) should have been boxed up for shipment r... See more

Company replied

Rated 4 out of 5 stars

Product arrived promptly, so no complaints at all really. The only small quibble was that there was no notice of when it was to be delivered and there was nobody at home to receive it. The Delivery c... See more

Company replied

Rated 4 out of 5 stars

Very good service, only losing one star for the one week delay in the originally scheduled delivery timeline. Customer Service advised of the issue and provided options to cancel or reschedule. Very... See more

Company replied

Rated 5 out of 5 stars

These guys are exceptionally professional in dealing with their customers. Ruby went over and beyond to keep me advised on product availability. Communication was also excellent and my order arrived w... See more

Company replied



Company details

  1. Electrical Wholesaler
  2. Electrical Equipment Supplier
  3. Electrical Supply Store
  4. Lighting Store
  5. Lighting Wholesaler
  6. Ventilating Equipment Manufacturer

Written by the company

Electrical2go offers a wide range of domestic and commercial solutions, from fans and plug sockets to heat recovery units and Christmas lights. Everything you need for your business, home and garden.

For All Your Electrical Needs!

Written by the company

The best online electrical wholesaler for trade or the public!
Electrical2go.co.uk offers over 15,000 products at exceptional, less than trade prices. Coupled with our outstanding levels of service there is no better place to shop.

Contact info

Online Electrical Wholesalers & Supplies

Quality electrical supplies for trade and home at Electrical2Go online

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,858)

492 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They supply a quality product at an…

They supply a quality product at an excellent price. They use supplier delivery, which could affect the delivery time, but, in my case, although I was advised of a supplier hold up, the goods arrived at the original date

May 15, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Chris,
Thank you for the feedback. It's great to hear everything arrived as expected and that you were happy with the quality and value.

Rated 5 out of 5 stars

Everything was as expected and…

Everything was as expected and described. Wasn't sure about the postage due to couriers tracking, but after enquiring and a quick response from electrical2go my kewteck arrived on time.

May 14, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Jonathan,
Thanks for the feedback. Good to hear everything arrived as expected and that the team could help quickly with your enquiry.

Rated 5 out of 5 stars

Good Price

Good Price, and quick delivery

April 30, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Andrew,
Thanks for the feedback, really good to hear you were happy with the price and delivery speed.

Rated 1 out of 5 stars

No communication, no order

Purchased item that was listed as in stock on their website. Got a confirmation of my order. Waited a week with no communication. Eventually emailed them to chase.

Told that item was out of stock. Cancelled the order and had to cancel my electrician.

Very frustrated. If I knew this was a drop shipping company, I would have shopped somewhere else.

Or even if they'd contacted me about the issue when I originally placed my order, I could have planned around them.

Electrical2Go has a pretty good Trustpilot rating, but when you look at the 1 star reviews, they all tell the same tale.

May 28, 2026
Unprompted review
Electrical2Go logo

Reply from Electrical2Go

Hi Mike,

Thank you for your feedback and we’re sorry for the frustration caused. We fully acknowledge that you should have received an update regarding the delay, and we are currently looking into why this did not happen.

We do advise customers not to book electricians until all items have been received where timings are critical. While we hold a large range of products in stock for next day delivery, some more specialist items are supplied directly from manufacturers, which is standard practice within the electrical wholesale industry. These items are clearly marked on the product page.

That said, we appreciate that better communication from our side would have helped you plan accordingly, and we apologise for the inconvenience caused.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Product in good condition

May 13, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Nav,
Thanks for the feedback, great to hear your order arrived quickly.

Rated 5 out of 5 stars

Excellent delivery excellent support &…

Excellent delivery excellent support & very responsive would definitely use this company again

May 12, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Robert,
Thank you for the feedback. It’s great to hear the support and delivery met expectations, and we really appreciate the recommendation.

Rated 5 out of 5 stars

Had items in stock

Had items in stock, speedy dispatch and great communication.

April 27, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Glynn,
Really good to hear that it all arrived quickly, thank you for the feedback.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Competive price.

May 6, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi,
Thanks for the feedback, great to hear you were happy with the quick delivery and competitive pricing.

Rated 5 out of 5 stars

Easy to order

Easy to order
fast delivery
great price

April 14, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Mr Singh,
Thanks for the feedback, great to hear you found it easy to order, with fast delivery and a good price.

Rated 4 out of 5 stars

Lovely quality and range

Lovely quality and range, just a shame that 30 day returns policy is so strict!

April 6, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Natalie,
Thanks for the feedback, great to hear you were happy with the quality and range of products. We appreciate your comments regarding the returns policy and will take them on board.

Rated 4 out of 5 stars

Product arrived promptly

Product arrived promptly, so no complaints at all really.
The only small quibble was that there was no notice of when it was to be delivered and there was nobody at home to receive it. The Delivery company did however contact us on our mob tel to say it had been delivered.

April 29, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi,
Thanks for the feedback, pleased the product arrived promptly. As this order was sent directly from the supplier, we’ll feed your comments regarding the delivery notification back to them.

Rated 1 out of 5 stars

2 orders 2 significant delays

We placed 2 orders with Electrical 2 go, both orders ended up delayed much longer than expected, which meant cancelling works with clients and looking incompetent. They did not stock the items and had to order them from the manufacturer however, there was no mention of possible delays due to this on the website..... it stated delivery would be up to 3-4 days. If we had of known of any possible delays we wouldn't have ordered. Maybe they should highlight this going forward?

May 14, 2026
Unprompted review
Electrical2Go logo

Reply from Electrical2Go

Hi Jan,
Thanks for your feedback and we’re sorry for the delays experienced with your orders. Items that are not held in our own stock are marked on the product page as “Supplier stocked item - ordered upon purchase”, however we appreciate the disruption this caused. Unfortunately, supplier delays can sometimes arise unexpectedly and are not always something we’re made aware of in advance.

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