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Electrical2Go Reviews 

4,858
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 502 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and the quality of the products offered. Many people highlight the excellent service, including helpful staff and an easy ordering process. Consumers frequently commend the prompt and efficient delivery service, often receiving items quickly. However, some customers also noted issues with order fulfillment and delivery expectations. People experienced significant delays, misleading information about stock availability or delivery times, and unfulfilled next-day delivery promises. A few other people also felt that packaging was inadequate, leading to damaged goods or incorrect items being sent.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt and fast... See more

Product

Reviewers mention positive feedback about product, often highlighting good quality and competitive pricing,... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting good and competitive... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the very good... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers praising the ease of online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They had the product in stock. Timely delivery. Good price compared to local suppliers. My only negative comment would be that the product (LED light fittings) should have been boxed up for shipment r... See more

Company replied

Rated 4 out of 5 stars

Product arrived promptly, so no complaints at all really. The only small quibble was that there was no notice of when it was to be delivered and there was nobody at home to receive it. The Delivery c... See more

Company replied

Rated 4 out of 5 stars

Very good service, only losing one star for the one week delay in the originally scheduled delivery timeline. Customer Service advised of the issue and provided options to cancel or reschedule. Very... See more

Company replied

Rated 5 out of 5 stars

These guys are exceptionally professional in dealing with their customers. Ruby went over and beyond to keep me advised on product availability. Communication was also excellent and my order arrived w... See more

Company replied



Company details

  1. Electrical Wholesaler
  2. Electrical Equipment Supplier
  3. Electrical Supply Store
  4. Lighting Store
  5. Lighting Wholesaler
  6. Ventilating Equipment Manufacturer

Written by the company

Electrical2go offers a wide range of domestic and commercial solutions, from fans and plug sockets to heat recovery units and Christmas lights. Everything you need for your business, home and garden.

For All Your Electrical Needs!

Written by the company

The best online electrical wholesaler for trade or the public!
Electrical2go.co.uk offers over 15,000 products at exceptional, less than trade prices. Coupled with our outstanding levels of service there is no better place to shop.

Contact info

Online Electrical Wholesalers & Supplies

Quality electrical supplies for trade and home at Electrical2Go online

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,858)

492 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Prompt delivery

June 4, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi David,
Thank you for the feedback. Great to hear your order arrived promptly.

Rated 5 out of 5 stars

Great after sales service.

We had a delivery problem initially that had nothing to do with the company. But they were very helpful and quick to recover the situation.

June 3, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Chris,
Thank you for the feedback. We're pleased the team could help resolve the issue quickly and get everything back on track.

Rated 5 out of 5 stars

the after sales service is excellent

the after sales service is excellent. I thought a part was missing and they acted promptly. it was there all the time so top marks for product being delivered completely as ordered.

June 2, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Kathy,
Thank you for the feedback. Great to hear the team could help quickly, and even better that everything had been delivered correctly in the end.

Rated 5 out of 5 stars

Excellent service

Excellent service. Product just as described and delivered promptly.

May 31, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi,
Thank you for the feedback! We're delighted you were happy with the product and service.

Rated 5 out of 5 stars

Had what I wanted

Had what I wanted. Delivered quickly.

May 11, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Graham,
Thank you for the feedback. Great to hear you found what you were looking for.

Rated 5 out of 5 stars

Good prices

Good prices, quick delivery.

May 10, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi,
Thank you for the feedback. It's great to hear you were happy with both the pricing and delivery service.

Rated 5 out of 5 stars

Great price

Great price, prompt delivery, well packaged. Many thanks.

May 24, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Gordon,
Thank you for the feedback. Delighted to hear everything arrived quickly. We appreciate your support.

Rated 5 out of 5 stars

Great service

Good price, good comms, fast delivery

May 23, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi,
Thank you for the feedback. Great to hear you had a positive experience with both the communication and delivery.

Rated 1 out of 5 stars

Placed order

Placed order, no delivery after a week, when I emailed to ask where the delivery was they told me it was going to be a month at least.

May 22, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Colin,
Thank you for your feedback. Unfortunately, the item was out of stock with the supplier, which resulted in a significantly longer lead time than anticipated. We're sorry for the delay and the inconvenience this caused.

Rated 4 out of 5 stars

They had the product in stock

They had the product in stock. Timely delivery. Good price compared to local suppliers. My only negative comment would be that the product (LED light fittings) should have been boxed up for shipment rather than using a bag,

May 6, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi,
Thank you for the feedback. It's great to hear you were happy with the price and delivery. We also appreciate your comments regarding the packaging and will pass this on to the team for review.

Rated 5 out of 5 stars

Easy to navigate website and place…

Easy to navigate website and place order. Only one delivery option which is a bit pricey but delivery is next working day.

May 20, 2026
Electrical2Go logo

Reply from Electrical2Go

Hi Steff,
Thank you for the feedback. We're pleased you found the website easy to use, and we appreciate your comments regarding the delivery options.

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