Order EBC-00191865 We received a totally different cable from which has been ordered. Nobody replies to customer support chat, e-mail or picks the phone. Looks like there's somebody in the storage p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ordered a bike early June still not delivered, chase email not replied to, telephone not being answered, rubbish customer service update July 20th - keep chasing no clarity when it will be delive... See more
Just after Christmas 2017 I decided to buy a conversion kit from EBC, unfortunately they were out of stock of the one I wanted. They are still out of stock of not only that model, but of every model... See more
I purchase a custom modified City bike from them, built to my specifications. After a few initial hiccups, which they sorted immediately, I am over the moon with my purchase. I use it at every op... See more
Company replied
Company details
Information provided by various external sources
Electric Bike Conversions Ltd are the largest supplier of Electric Bike Conversion Kits and also Electric Bike Conversions. Electric Bike Conversions Ltd are a UK based company who are available to answer any questions you may have regarding our high quality, affordable conversion kits. All Electric Bike Conversion Kits brought from Electric Bike Conversions Ltd are a full kit including a high AmH battery and all Electric Bike Conversion Kits come with a 1 year warranty. If you have any questions please feel free to contact us on 01438 986007 or e-mail enquiries@electricbikeconversions.co.uk
Contact info
Unit 9 Pound Farm, Hollybush Lane, SG3 6RE, Datchworth, United Kingdom
- 01438 986007
- enquiries@electricbikeconversions.co.uk
- www.electricbikeconversions.co.uk
1.7
Bad
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Value,service and quality
Very pleased with the bike and every aspect of the purchase. Thank you
January 26, 2017
Unprompted review
Conversion kit works well, fast delivery, happy customer.
I got a front wheel conversion kit (250W) and it works basically as advertised. After about 100miles it seems solid and the range seems good. Even with panniers, backpack and my heavy self, it pulls me along at about 20mph with little effort from me. The range seems good too, although I have not fully tested that yet.
January 26, 2017
Unprompted review
Excellent company with great customer service
I have been dealing with electric bike conversions for a while now and they consistently deliver excellent value and customer service.
January 26, 2017
Unprompted review
Reply from Electric Bike Conversions Ltd
Thank you Tony, great customer who knows these kits inside out
Speak to you soon
EBC
28 inch e-bike conversion kit
Excellent product and the delivery was fast
January 26, 2017
Unprompted review
Reply from Electric Bike Conversions Ltd
Thank you Pat for your kind words.
Glad your happy and we always try to get items to customers on a next working day delivery
Kind regards
EBC
Fantastic Company for Product & Customer Service
I purchase a custom modified City bike from them, built to my specifications.
After a few initial hiccups, which they sorted immediately, I am over the moon with my purchase. I use it at every opportunity in quite hilly countryside.
They are very competitively priced, and help in any way they can.
If you want an electric bike, I wouldn't go anywhere else.
August 28, 2016
Unprompted review
Reply from Electric Bike Conversions Ltd
Hi Keith,
We have only just come across Trust Pilot hence why it has taken 4 months to reply :-)
Thank you for your kind words. Carry on Cycling
EBC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.