Electric Fence Online Reviews 

245
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online orders arrive promptly, often within a single day, and prices remain exceptionally competitive compared to other retail options. Buyers also greatly appreciate the helpful advice provided by staff when selecting items like electric fencing equipment. Shoppers note that the ordering process is smooth and packages arrive well protected. However, some people mentioned occasional shipping delays or minor issues with items arriving damaged or taking longer to reach their destination. A few consumers also experienced challenges when attempting to resolve product faults or track missing packages.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and as described.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently reporting fast and efficient... See more

Service

People report positive experiences with service, highlighting brilliant and prompt assistance along with... See more

Price

Consumers find price to be positive, often highlighting competitive pricing and great value compared to other... See more

Quality

Customers consistently note positive experiences with quality, highlighting great items that exceed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. My order arrived quickly, well package and product is great quality. Thank you very much. Will use to purchase again when I require further items.

Rated 5 out of 5 stars

Wide range of products for your electric fence set up. The tape I ordered was of excellent quality. Delivery was really quick too. Highly recommend this site .

Rated 5 out of 5 stars

Very quick delivery and price much better than other online retailers. Second time purchasing from them. Would highly recommend.

Rated 5 out of 5 stars

Ordered items online which was straightforward. Easy to navigate site. Items were a better price than on manufacturers own website. Arrived next day


Company details

  1. Fence Supply Store
  2. Pest Control Service

Written by the company

Electric Fence Online offers top-quality, reputable electric fencing products from trusted brands. Whether you want to keep livestock in, protect paddocks, fields, and crops, or keep predators out, we have the perfect solution for you. From new installations to upgrades of existing fencing, you'll find everything you need right here. Our range includes: Electric fencing kits, Solar-powered electric fencing, Electric fence energisers, Fence conductors, Insulators, Tensioners, Testers, Electric fencing accessories and Pest deterrents. All products are available through our secure online store, backed by helpful and friendly advice whenever you need it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(245)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, I rang to get advice over which electric fence unit would be best for us and our horses. I was given really good advice. The unit arrived quickly and works perfectly.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality products

Excellent quality products, everything arrived quickly and well packaged. The lithium solar energiser is very powerful and easy to set up. All in great products and great service.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I did order a new Gallagher energizer…

I did order a new Gallagher energizer at Electric Fence Online. I already received it within one day. Great price and great service. Will definitely buy again!

February 12, 2026
Unprompted review
Electric Fence Online logo

Reply from Electric Fence Online

Dear Customer,
Thank you for taking the time to leave a review. We are happy to hear you are happy with your experience with us.

Kind regards,
the Electric Fence Online team

Rated 1 out of 5 stars

I ordered almost £200 worth of Bruder…

I ordered almost £200 worth of Bruder tractor toys, they all arrived in packaging, looked perfect!
Within 10 minutes of the red Massey tractor coming out of the box - the wheel was off. (My little boy was devastated) it didn’t even get played with. I emailed the company, they said they would send a replacement - that arrived 2 days later but the wrong tractor, it was the same make (Massey) but didn’t have a loader, so again my little boy was upset, and again with 10 minutes the wheel was off again.
Horrendous quality, I would avoid this company, to save the heartache of your little one’s disappointment. They aren’t cheap, so you would expect what you pay for, and this isn’t it.
Awful.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Took our money but sent no product!

We ordered 2 rolls of electric fencing and paid accordingly. We received 2 electric fence screws in a little box. We have repeatedly tried to contact the firm by email and phone with absolutely no response. They have our money and we have no electric tape. We feel totally ripped off!

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

fox deterrent doesn’t deter foxes

I bought the fox deterrent. First day the fox pricked up its ears and ran away. After that the fox returned undeterred. I kept trying to photograph fox to have evidence to ask for a refund, but was never quick enough. When it snowed last week I finally got a photo of fox tracks in the snow, but the company refused to refund me because if left it too long - over 9 months. Sadly the foxes near me are not remotely deterred by this device.

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

Sell stock they don’t have.

They get one star for refunding me as that’s the best they could do.

Sold me an item they didn’t even have in stock.

Then sent me a dispatch email saying 1-3 days.

Then asked me to wait for it to come back in stock which would be ten days.

It was a gift for a birthday.

Which had now been missed.

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty Fox Alarm?

I bought the ‘Concept Research Pest Deterrents FoxWatch Ultrasonic Fox Deterrent’ from Electric Fence Online and it is useless.
The product claims to cover 125 sqm however when I walk across the field of view more than 2m from the sensor it doesn’t sound an alarm.
At £84.50 this is unacceptably bad. Maybe the product I was sent was faulty?

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fence insulators

Woow.... parts arrived by carrier overnight, less than 24 hrs after order was made! Everything was well packed and as described. I will have no problem using this supplier again. Well done!

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant very impressed with Electric…

Brilliant very impressed with Electric Fence Online. Ordered something which turned out unsuitable for our needs, I emailed the company and asked if I could return for a refund and the return address. Within probably an hour and a half I had a very polite reply giving me the address to return to. They've received the item back and are refunding me today. Amazing service have had quite a few problems over the last few months with on line companies 😀 Thank you.

May 14, 2024
Unprompted review

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