Electrocentreltd Reviews 

290
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently purchased a Series 8 Samsung TV from Electrocentre. It was at price that was to good to be true. Well it was true. It was delivered on time. It was opened in front of me an inspected by my... See more

Rated 4 out of 5 stars

Had been looking at getting a Samsung fridge freezer for a while, when I came across this one at electrocentre I had to check them out on-line because they were so much cheaper than anywhere else, mos... See more

Rated 5 out of 5 stars

Ordered for the first time from 'Electrocentreltd' - firstly the price was cheaper than any other website and the delivery was amazingly quick, i couuldn't believe it. they phoned me about half an ho... See more

Rated 5 out of 5 stars

Originally went to another company for my w.machine. After three weeks, still no machine, so got a refund. Found Electrocentre on Internet and price for same machine was £51 cheaper, so ordered it on... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Electro Centre is one of the UK's leading electrical retailers trading for over 35 years. Excellent service with fast free delivery supplying all of the top brands such as Sony, Panasonic and Samsung.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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4.7

All reviews

(290)

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Rated 5 out of 5 stars

34 hour turnaround! What's that all about then?

I was looking for a new washer/dryer, found the exact model I was after at the best price on the Web, put in my order at 11pm Thursday night and it arrived at 9am Saturday morning. It took me nearly as long to plumb it in! £10 to have the old one removed, bargain. Hassle free and polite & helpful delivery team, what's not to like? Worth all 5 stars. Dave, Surrey.

May 21, 2013
Unprompted review
Rated 5 out of 5 stars

Best Online Buying Experience I've Had Period.

Like a lot of people when i found this website i thought it was too good to be true and i didn't trust it one bit. I mean i got a Samsung 43" 3D plasma tv for £316 delivered! That's £100 cheaper than Amazon and £200 cheaper than everyone else. I cant even find a budget brand TV priced like this.

After much research i took a chance and ordered on Credit Card for Section 75 protection in the case my suspicions were correct but there was no need. I put the order in at 3am Saturday (time got away from me as i had spent many hours researching various models and reviews and reputability of companies). So to my surprise i got a call Saturday morning (same day) at around 11am asking me if they could deliver that day! I happily agreed and my TV arrived at 2.30pm. 12 hour delivery is just mental.

The praise doesnt stop there though. The delivery itself deserves a mention as the men kindly took the box into the kitchen and then unboxed it. This was to make sure all parts were present and that there was no damage. They took a picture as evidence. I see this as a good thing for both parties as it saves the hassle for the consumer if there is a problem with an item at delivery.

Id happily shop here again. In fact ill make a point to check them for every electronics purchase i make .

May 20, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Price and Service

Bought a TV from them £500 cheaper than I could find it elsewhere, ordered on a Friday with free delivery, they called me first thing on Saturday to say it would be delivered that day! Would definitely use again.

May 20, 2013
Unprompted review
Rated 5 out of 5 stars

fast delivery, goods as advertised, keen price, 10 out of 10

- Keenly priced.
- The goods arrived next day.
- The delivery men were personable and helpful and arrived at the beginning of the day.
- The goods were as advertised.
- They had printed off the manual.

All in all a good service. I would recommend them to a friend.

So far there have been no faults with the goods so don't know how that would be dealt with but so far so good.

May 18, 2013
Unprompted review
Rated 5 out of 5 stars

Highly Recommended First class service

Ordered washing machine on Saturday and bearing in mind the weekend included a Bank holiday Monday it arrived on the Tuesday afternoon
The driver was in communication with me via phone 3 times on the delivery day
Therefore delivery was perfect
Driver and mate were efficient and polite a very good experience
Very highly recommended

May 17, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic quick service, can't fault them!

We will happily buy another product from them again, the tv we bought was £50 cheaper than anywhere else with free professional delivery, the tv was unboxed and checked upon delivery to ensure screen and accessories were present. When you spend £600 on a tv you expect the best, and it was.

Alan

May 17, 2013
Unprompted review
Rated 5 out of 5 stars

Prompt efficient service

Good price for the Bosch washing machine I wanted. It was delivered within 48 hours of ordering. I wasn't given a time but to,d probably middle of the day - it arrived around 1pm. The delivery men were very helpful.

May 8, 2013
Unprompted review
Rated 3 out of 5 stars

Good product, shame abiout the delivery service.

The product is great and the value for money was excellent but I feel the delivery service was disappointing. They were very abrupt on the phone and it seemed like it was a lot of trouble to fit the delivery date into our lives when we are the customer.

Also when they arrived they didn't seem very helpful, my wife being pregnant couldn't assist and everything seemed too much trouble for the delivery people.

May 8, 2013
Unprompted review
Rated 4 out of 5 stars

Superb Delivery!

Initial ordering good. I listed my mobile number.
Follow up contact patchy, customer service appeared disinterested, could not give a delivery date. I gave my mobile number.
Delivery booked in, I gave my mobile number.
On day of delivery, driver phoned, and had not been given my mobile number.
I gave my mobile number for the 4th time!
Driver, (superb guy), and assistant arrived, and positioned the fridge freezer, as requested.
They were appologetic about not being able to dispose of the packaging, (which I did not expect), and left with no damage, despite a very tight squeeze to enter, without removing from packaging. It was a BIG unit to maneuver.
Well done.

May 8, 2013
Unprompted review
Rated 5 out of 5 stars

look no further

good delivery. excellent product and very good price. i bought 2-Bosch products (dishwasher and Washing machine) both from the classix range which are excellent. well done electro centre. check them out first and do your reviews on the product you wish to buy and you should get the results you want. fully recommend them.

May 7, 2013
Unprompted review

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