Electrocentreltd Reviews 

290
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently purchased a Series 8 Samsung TV from Electrocentre. It was at price that was to good to be true. Well it was true. It was delivered on time. It was opened in front of me an inspected by my... See more

Rated 4 out of 5 stars

Had been looking at getting a Samsung fridge freezer for a while, when I came across this one at electrocentre I had to check them out on-line because they were so much cheaper than anywhere else, mos... See more

Rated 5 out of 5 stars

Ordered for the first time from 'Electrocentreltd' - firstly the price was cheaper than any other website and the delivery was amazingly quick, i couuldn't believe it. they phoned me about half an ho... See more

Rated 5 out of 5 stars

Originally went to another company for my w.machine. After three weeks, still no machine, so got a refund. Found Electrocentre on Internet and price for same machine was £51 cheaper, so ordered it on... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Electro Centre is one of the UK's leading electrical retailers trading for over 35 years. Excellent service with fast free delivery supplying all of the top brands such as Sony, Panasonic and Samsung.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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4.7

All reviews

(290)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic fast reliable service. DEFINATELY reconmend!

Ordered an oven on the Thursday afternoon turned up on the Saturday morning. Had an issue with the oven ( which was NOT caused by electrocentre or the delivery it was a manufactorer problem. Anyway electrocentre sorted me a new oven delivered on the Tuesday.
Could not ask for better customer service!
Thanks.

May 2, 2013
Unprompted review
Rated 5 out of 5 stars

QUICK DELIVERY AND GOOD PRICE

We purchased a Beko freezer from them as we wanted to put it in our garage and it seems that Beko are the only people who make such an item. Having checked online suppliers, their price was better than everyones (significantly in some cases).

We were a bit nervous about ordering from them as had never heard of them before and didn't know anyone who had used them. We went ahead anyway because of the good price and have no regrets.

They also offered to take away our old freezer free of charge - which was an unexpected bonus, although we didn't take them up on this.

The freezer was delivered promptly (very early in the morning) and in good condition and is working very nicely in our garage.

May 2, 2013
Unprompted review
Rated 5 out of 5 stars

Courteous and efficient!

I was very impressed, as we were moving to a new house we didn't want the fridge we bought delivered immediately, they happily agreed to hold it for us and delivered it with the minimum of fuss quite soon after we moved.

I'd definately use Electrocentre again and could quite confidently recommend them based on my experience!

April 29, 2013
Unprompted review
Rated 5 out of 5 stars

Competitive cost,excellent Coms, fast delivery.

Superb purchasing experience with the added bonus of delivery into our kitchen including removal of all packaging with joint inspection of the washing machine for any damage.In addition the removal of our old washing machine free of cost was an much appreciated as most other companies charge for this.
Thank you
Peter Mayes

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

100% Excellent Service

I cannot praise Electro Centre enough. I purchased a Samsung American style fridge freezer at a very reasonable price. As it was for my new house there were some issues with the payment address but this was soon sorted out by a very helpful telephone advisor. I was rung the same day to ask if the fridge freezer could be delivered next day but as I would not be in the area I was given named day delivery for the following Saturday which suited me perfectly.

The fridge freezer arrived at a very early 6:30 am. We had already been told it would be a doorstep only delivery. However the two deliveries were brilliant. They tried to get it through the front door but it was never going to fit so they brought it to the back door where we could put it in the conservatory to take the doors off to fit through the kitchen door. They did not need to help at all and they struggled along until they had got the fridge freezer somewhere safe. Superb service.

The only thing I would say is that it would be helpful if the website indicted items which may not fit through an average UK door without dismantling! But that was a much my fault as anything else. Next time I will check the door width!!

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

First class from start to finish

I had not heard of Electro Centre before, but their reviews and prices were excellent so I took a 'gamble' and it paid off. Their service and communications were superb. I got confirmation of my order with an explanation of their delivery procedure and I got confirmation of dispatch and anticipated delivery, also a call to confirm a delivery date and time which was kept to. On arrival the goods were opened for inspection and photographed.
Very professional from start to finish. Many thanks and I would recommend them without hesitation.

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

Fast service, excellent

Delivery was very fast, 2 days from ordering. A pone call from the driver when he was an hour away saved us from sitting in all day. By far the cheapest price for the machine we were after. Will use again.

April 22, 2013
Unprompted review

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