I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... See more
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Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Its Good being able to talk to real people to progress enquiries questions and sort out problems. staff have been very helpful and recently corrected and progressed an order very promptly after a glitch with PayPal not passing the order through the system. I am very happy with the value products and customer service I receive from Electromarket.

Reply from ElectroMarket.co.uk
Very easy to order on the site, with a good choice of items.
Excellent delivery service

Reply from ElectroMarket.co.uk
Quick delivery and fantastic communication would recommend using I definitely will be A+++++

Reply from ElectroMarket.co.uk
Fantastic experience, fast delivery, kept informed on delivery day and time and items as described. Would highly recommend this company.

Reply from ElectroMarket.co.uk
Easy order quick delivery and very good value for money

Reply from ElectroMarket.co.uk
Quality DJ Booth,
The ordering was simple and delivery was quick.
Will definitely order again. Lots of products on sale.
And at good prices and discount codes as well.

Reply from ElectroMarket.co.uk
First class product, the box with the speakers was damaged but there was no damage to the speakers at all

Reply from ElectroMarket.co.uk
Fantastic speakers good quality & price
great communication & free next day delivery 10/10
CHEERS

Reply from ElectroMarket.co.uk
Everything was on point. From the dispatch to the delivery. And you were true to your word

Reply from ElectroMarket.co.uk
The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past.
Your delivery courier was quoted as Yodel on the order.If I had known it would be Evri,I wouldn't have ordered from you, but in the end I have a superb radio.
Thank you.

Reply from ElectroMarket.co.uk
KSadly fenton home speakers don't bother buying them, cone is made of paper my 8hmz Sony amp should have been perfect for 8hmz fentons Sadly not, without have amp on high which I dont ever do afte 4 mouths the speakers just went on me while I was listening to music, contacted you about this matter and your answer was you had them to loud my fault plus only had 60 days warranty but that isnt the point the speaker are rubbish, customer service is poor so I hope this review stay up because customer need to know how you deal with them, 50bpounds isnt a lot of money really the point is the speakers cone is paper poorly made one unhappy camper my name is john tuvey after reading your reply if thr speakers blow its because there poorly made, I choose your speakers because they would work with my amp.. your just a poorly run company using any reason not to correct the issue, its done now I just hope no sucker has to waste their money buying your poorly made speakers

Reply from ElectroMarket.co.uk
The record case turned up with in 48hrs as promised and exactly as requested

Reply from ElectroMarket.co.uk
Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service to be excellent and no hanging on the phone for hours waiting for a representative to answer.

Reply from ElectroMarket.co.uk

Reply from ElectroMarket.co.uk
Superfast delivery
Great quality, at a good price
Sounds amazing

Reply from ElectroMarket.co.uk
The knowledge of the sales team is amazing and I listen to their advice and have purchased numerous items based on this and I’ve never been let down.
The delivery service is equally excellent.

Reply from ElectroMarket.co.uk
Absolutely shocking customer service.
I ordered a PA system from them which came without the advertised speaker cables. I called and was promised they would be dispatched, 4 days later I chased them and was told nothing had been arranged! So a next day delivery would be sorted so I could still use the equipment for a function coming up. I call the next day to track the shipment and the cables still hadn’t been dispatched! They offered no solutions to a problem caused by them, now faced with either passing on a booked job or returning the item and purchasing from a store I was then told I would have to pay for packaging to send it back.
Avoid this company as they do not care about their customers or resolving issues caused by their own lack of ability to check a package before sending and continued failure to rectify it!
Update
I was called up as a result of this post and the gentleman who wanted to fix things and wanted to listen, we weren’t able to make miracles happen but he could tell me what he could do and made it happen. I can’t ask for more than that it’s just a shame neither of the previous people I spoke to came through with any of their guarantees

Reply from ElectroMarket.co.uk
Excellent customer service, when the parcel was delayed they made sure the courier delivered it next day, as for the DJ Stand, great value for money on the Voynx DBE100 a quality bit of kit

Reply from ElectroMarket.co.uk
Amp was described accurately. Good price and rapid well packed delivery. Thanks.

Reply from ElectroMarket.co.uk
Fantastic set up and great price, sounds brilliant, good delivery times and information when delivery to be done etc. Will definitely be using again in the future if more kit needed.

Reply from ElectroMarket.co.uk
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